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Part Time Customer Service Jobs in Rochester, MN

Enhance the customer experience by engaging in conversation while providing personalized service and consistently meeting the goals of the digital receipt program * Accurately scan every item ...

Team Member

Rochester, MN · On-site

$15.50 - $21.25/hr

Store 2746338: 3225 40th Avenue NW, Rochester, Minnesota 55901 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to ...

Team Member

Rochester, MN · On-site

$16.25 - $22/hr

Store 2746423: 701 Broadway Avenue N, Rochester, Minnesota 55906 Shift Availability Evenings and Overnights Time Type Part time Customer Service Representative We want you to join our team as a ...

Team Member

Rochester, MN · On-site

$16.25 - $22/hr

Store 2746338: 3225 40th Avenue NW, Rochester, Minnesota 55901 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to ...

Customer Service Associate I

Plainview, MN · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 620 N Wabasha,Plainview,Minnesota 55964-1263 31338 Family Dollar From: 11.5 To: 12

Customer Service Associate I

Lake City, MN · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 215 E Center St,Lake City,Minnesota 55041-1003 23039 Family Dollar From: 11.5 To: 12

Customer Service Associate I

Preston, MN · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 710 Highway 52 North,Preston,Minnesota 55965 30453 Family Dollar From: 11.5 To: 12

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Part Time Customer Service information

See Rochester, MN salary details

$10

$19

$27

How much do part time customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for part time customer service in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Rochester, MN?

The most popular types of Customer Service jobs in Rochester, MN are:

What job categories do people searching Part Time Customer Service jobs in Rochester, MN look for?

The top searched job categories for Part Time Customer Service jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Part Time Customer Service jobs?

Cities near Rochester, MN with the most Part Time Customer Service job openings:

Infographic showing various Part Time Customer Service job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,856 per year, or $17.2 per hour.

Part Time Customer Service - Johnson Agency Farmers Insurance

Rochester, MN • On-site

$18 - $25/hr

Part-time

Re-posted 11 days ago


Job description

Put your skills to better use. Johnson Agency with Farmers Insurance in Rochester, Minnesota. We are looking for a friendly and experienced individual to join our team as a Part-Time Customer Service Representative. In this role, your main job will be to talk and connect with our customers, helping them with their basic insurance changes and billing. It is important to build a good relationship with them so that they feel comfortable and valued. You will also follow up with customers to make sure they are happy with our services, addressing any questions or concerns they may have.

This position is perfect for someone who enjoys helping others to make sure their needs are met. If you have experience, or are interested in the insurance industry and are ready to provide excellent customer service, we would love to have you on our team!

Join us and help create a great experience for our customers!

This position is being offered as limited part time hours, up to 10-20 per week. Flexible work schedule is available and this position could lead to more hours in the future for the right individual.

Apply today!


Responsibilities
  • Process customer policy change requests.
  • Handle incoming claim calls from customers and follow-up.
  • Complete Evidence of Insurance requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Return phone and text messages promptly.
  • Be outstanding at relationship building.
  • Work independently and as part of a team.
  • Assist clients with billing and coverage questions
  • Gathers information needed to provide quotes for clients
Requirements
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • Professional phone etiquette.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Background check is required, no individuals with felony records
  • A Property Casualty insurance license is preferred, must obtain within 60 days of hiring, license assistance available.
Benefits
Flexible Schedule###Hands on Training###Appreciation lunches###Home and Work Balance###Paid Holidays###Monthly Bonus opportunities###Buisness Casual Attire###No weekend, evenings or holidays###Career Growth Opportunities###