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Entry Level Customer Service Jobs in Rochester, MN

Bridgestone

Sales and Service Technician

Rochester, MN · On-site

$16.80 - $25.10/hr

This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer ...

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Entry Level Customer Service information

See Rochester, MN salary details

$10

$19

$27

How much do entry level customer service jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for entry level customer service in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Rochester, MN? The most popular types of Customer Service jobs in Rochester, MN are:
What are popular job titles related to Entry Level Customer Service jobs in Rochester, MN? For Entry Level Customer Service jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Rochester, MN look for? The top searched job categories for Entry Level Customer Service jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Entry Level Customer Service jobs? Cities near Rochester, MN with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Rochester, MN as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,742 per year, or $19.1 per hour.
Airport Agent - Ramp and Customer Service

Airport Agent - Ramp and Customer Service

Envoy Air Inc.

Rochester, MN

$15.20/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Envoy Air rating

5.8

Company rating: 5.8 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines

Job description

Come and work for Envoy Air, an American Airlines Group Company, at RST and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

 

We are hiring immediately, with no experience required!

Pay rate: _$15.20/hr_


What’s in it for you?

  • Travel for free with your family and friends on flights across the American Airlines global network.
  • Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
  • Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
  • In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
  • Both full-time and part-time positions available.
  • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
  • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.

What you will be doing!

  • Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip. Don’t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
  • This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
  • No time for the gym? No problem! You will get a good workout in while lifting the customers’ bags onto the belt and seeing them off to their destination.
  • Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
  • No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
  • Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
  • Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
  • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!

Requirements:

  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.

  • Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.

  • 18 years or older.
  • High school diploma, GED, or international equivalent.
  • Ability to pass a pre-employment drug screen and background check.
  • Authorized to work in U.S. without sponsorship.

#EnvoyOut

Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

What Envoy Air employees say

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