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Entry Level Customer Service Jobs in Rochester, MN

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Research Technologist (Entry-Level)

Rochester, MN · On-site

$23 - $25/hr

Research Technologist Entry-level | #1 Ranked Hospital Worldwide | Excellent Room For Growth The ... customer support to research and clinical teams who rely on biorepository services. * Participate ...

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Entry Level Customer Service information

See Rochester, MN salary details

$9

$17

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How much do entry level customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level customer service in Rochester, MN is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.18 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Rochester, MN?

The most popular types of Customer Service jobs in Rochester, MN are:

What job categories do people searching Entry Level Customer Service jobs in Rochester, MN look for?

The top searched job categories for Entry Level Customer Service jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Entry Level Customer Service jobs?

Cities near Rochester, MN with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,856 per year, or $17.2 per hour.

Warehouse Associate - Entry Level

FERGUSON

Rochester, MN • On-site

$20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Ferguson Waterworks rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

25th of 423 rated retail wholesalers

Job description

Warehouse Associate

Starting at $20.00 per hour and can pay higher based on experience

Ferguson has been a source of quality supplies for a variety of industries since 1953. Together we build better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking an entry level Warehouse Associate to join our team!

Hours are Monday to Friday 7:30 a.m. to 4:00 p.m.

Responsibilities
  • Safely operate a stand-up forklift (order selector/cherry picker) to pull and prepare outbound customer orders.
  • Build, wrap, sort, and transport pallets and packages.
  • Use technology like RF devices to sort, scan, and prepare orders.
  • Accurately and timely receive, verify, stage and stock all incoming material.
  • Clean the workspace as you go and participate with the team in keeping our facility clean, safe, and accident free.
  • Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs.
Qualifications
  • 0-3 years warehouse experience in shipping, receiving, delivery, or inventory management is preferred.
  • High attention to detail.
  • Comfortable in a fast paced, changing environment.
  • Positive demeanor, dependability, and strong work ethic.
  • Self-starter with ability to learn our systems quickly.
  • Continued focus on improving system efficiencies and business practices.
  • Ability to lift items that weigh up to 50lbs regularly.
  • Knowledge of safety regulations and procedures.

*Pre-employment drug and background screening required*

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$16.39 - $27.42

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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