ZipRecruiter

Log In

2

Full Time Customer Service Jobs in Rochester, MN

Think Bank

Customer Service Representative

Rochester, MN

$26.93/hr

As a Customer Service Representative (CSR) you will work alongside uniquely approachable colleagues ... This is a full-time position working 40 hours/week. The hours for this role will range from 8:00 AM ...

New

Think Bank

Customer Service Representative

Rochester, MN · On-site

$26.93/hr

As a Customer Service Representative (CSR) you will work alongside uniquely approachable colleagues ... This is a full-time position working 40 hours/week. The hours for this role will range from 8:00 AM ...

New

next page

Showing results 1-20

All JobsCustomer Service JobsFull Time Customer Service JobsFull Time Customer Service Jobs in Rochester, MN

Full Time Customer Service information

See Rochester, MN salary details

$9

$17

$24

How much do full time customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for full time customer service in Rochester, MN is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.18 per hour, depending on experience, location, and employer.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Service jobs in Rochester, MN?

The most popular types of Customer Service jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Full Time Customer Service jobs?

Cities near Rochester, MN with the most Full Time Customer Service job openings:

Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,856 per year, or $17.2 per hour.

Customer Service Representative

K&S Heating Air Conditioning Plumbing and Electrical

Rochester, MN • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Job Description:
Pay: $20.00 - $22.00 per hour
Responsibilities
  • Manage incoming calls and inquiries, providing excellent customer service and support.
  • Coordinate logistics and dispatching of freight, ensuring timely deliveries.
  • Utilize transportation management systems and GPS for efficient route planning.
  • Maintain accurate records of customer data and entry tasks.
  • Collaborate with team members to optimize supply chain processes and fleet management.
  • Analyze data to improve operational efficiency.

Qualifications
  • Strong logistics and dispatching skills
  • $1000 hiring bonus for canditates with 1+ years of Service Titan experience
  • Excellent communication and phone etiquette
  • Proficient in typing and data entry
  • Familiarity with transportation management systems (TMS)
  • Experience with GPS technologies

Summary
As a Customer Service Representative, you will be essential in delivering outstanding team support and ensuring customer satisfaction. Your core skills in communication, phone etiquette, and data entry will enable you to effectively manage inquiries and provide solutions. The role requires proficiency in transportation management systems and GPS for efficient dispatching. Additionally, your relevant skills in Microsoft Office and analysis will enhance your ability to assist customers and streamline processes. Join our team to make a significant impact in a dynamic environment focused on exceptional service delivery. Currently looking to fill mid-day shift of 11am-8pm.
Job Types: Full-time, Part-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance

Work Location: In person
Job Type: Full-time
Work Location: In person
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply