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Full Time Customer Service Jobs in Rochester, MN

The UPS Store #7077

Full-Time Center Associate

Rochester, MN · On-site

$16 - $17.50/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment ...

The UPS Store #7077

Full-Time Center Associate

Rochester, MN · On-site

$16 - $17.50/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment ...

Custom Alarm

Service Technician

Rochester, MN · On-site

$24 - $30/hr

  • Medical

  • Dental

  • Life

  • Retirement

Come join us and help us create safe, secure environments for our customers! A Day in the Life at Custom Alarm Reports to: Vice-President of Support Services Hours: Full-Time/M-F/7:30am-4:30pm ...

Custom Alarm

Service Technician

Rochester, MN · On-site

$30 - $55/hr

  • Medical

  • Dental

  • Life

  • Retirement

Come join us and help us create safe, secure environments for our customers! A Day in the Life at Custom Alarm Reports to: Vice-President of Support Services Hours: Full-Time/M-F/7:30am-4:30pm ...

Custom Alarm/CCi

Service Technician

Rochester, MN · On-site

$30 - $55/hr

  • Medical

  • Dental

  • Life

  • Retirement

Come join us and help us create safe, secure environments for our customers! A Day in the Life at Custom Alarm Reports to: Vice-President of Support Services Hours: Full-Time/M-F/7:30am-4:30pm ...

Custom Alarm

Service Technician

Rochester, MN · On-site

$30 - $55/hr

  • Medical

  • Dental

  • Life

  • Retirement

Come join us and help us create safe, secure environments for our customers! A Day in the Life at Custom Alarm Reports to: Vice-President of Support Services Hours: Full-Time/M-F/7:30am-4:30pm ...

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All JobsCustomer Service JobsFull Time Customer Service JobsFull Time Customer Service Jobs in Rochester, MN

Full Time Customer Service information

See Rochester, MN salary details

$9

$17

$24

How much do full time customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for full time customer service in Rochester, MN is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.18 per hour, depending on experience, location, and employer.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Service jobs in Rochester, MN?

The most popular types of Customer Service jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Full Time Customer Service jobs?

Cities near Rochester, MN with the most Full Time Customer Service job openings:

Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,856 per year, or $17.2 per hour.

Member Services Representative Full time

Planet Fitness

Rochester, MN • On-site

$11.50 - $14/hr

Full-time

Re-posted 17 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 602 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities 
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements 
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands 
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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