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Virtual Customer Service Jobs in Midvale, UT (NOW HIRING)

Tekberry

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative Tekberry is seeking a Customer Service Representative I to support our client, a Medical Devices Group, a global leader in advanced infusion and enteral feeding ...

Hire Talent

Customer Service I

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative I The schedule is Monday-Friday, 7:30AM - 4:00PM Utah time. This is a 6 month assignment with the potential to be extended longer. All training is in person until we ...

Walgreens

Customer Service Associate

Riverton, UT · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

MetTel

Customer Service Agent

Salt Lake City, UT

$20/hr

Customer Service Agent Salt Lake City, Utah, United States MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure ...

Tekberry

Customer Service Representative

Salt Lake City, UT · Hybrid

$15.50 - $21/hr

Customer Service Representative Tekberry is seeking a Customer Service Representative I to support our client, a Medical Devices Group, a global leader in advanced infusion and enteral feeding ...

Tekberry

Customer Service Representative

Salt Lake City, UT · Hybrid

$15.50 - $21/hr

Customer Service Representative Tekberry is seeking a Customer Service Representative I to support our client, a Medical Devices Group, a global leader in advanced infusion and enteral feeding ...

Walgreens

Customer Service Associate

Salt Lake City, UT · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

MetTel

Customer Service Agent

Salt Lake City, UT

$20/hr

We are seeking a detail-oriented and customer-focused Customer Service Agent to join our Operations team. Role and Responsibilities: This role serves as a key point of contact for our customers ...

Tekberry

Customer Service Representative

Taylorsville, UT · On-site

$17 - $19/hr

Customer Service Representative Pay Rate Range: $17.00 - $19.00/hr (DOE) Employment Type : Contract (6 months; potential extension) Schedule : Full-time, Monday-Friday (7:30 AM - 4:00 PM, Utah Time ...

Walgreens

Customer Service Associate

Riverton, UT · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

MetTel

Customer Service Agent

Salt Lake City, UT

$20/hr

We are seeking a detail-oriented and customer-focused Customer Service Agent to join our Operations team. Role and Responsibilities: This role serves as a key point of contact for our customers ...

System One

Customer Service Representative

Draper, UT · On-site

$22 - $26/hr

Customer Service Representative Location: Draper, Utah Type: Contract Compensation: $22.00 - $26.00/hr Work Model: Onsite Hours: M-F 8am-5pm Responsibilities * Provide customer service relating to ...

Walgreens

Customer Service Associate

Draper, UT · On-site

$13.50 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Mindlance

Customer Service I

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative I The schedule is a 9/80 rotational Fridays off. Shift: Monday-Thursday 6:30AM - 4:00PM Utah time, Every other Friday 7:30AM - 4:00PM ***6 month assignment with the ...

Crash Champions

Customer Service Rep

Park City, UT · On-site

$16.75 - $22.75/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Midvale, UT

Virtual Customer Service information

See Midvale, UT salary details

$9

$16

$24

How much do virtual customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual customer service in Midvale, UT is $16.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $17.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Midvale, UT? The most popular types of Customer Service jobs in Midvale, UT are:
What are popular job titles related to Virtual Customer Service jobs in Midvale, UT? For Virtual Customer Service jobs in Midvale, UT, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service jobs in Midvale, UT look for? The top searched job categories for Virtual Customer Service jobs in Midvale, UT are:
What cities near Midvale, UT are hiring for Virtual Customer Service jobs? Cities near Midvale, UT with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Midvale, UT as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,322 per year, or $16 per hour.

Customer Service Representative

Tekberry

Salt Lake City, UT • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision

Re-posted 28 days ago

Job description

Customer Service Representative

Tekberry is seeking a Customer Service Representative I to support our client, a Medical Devices Group, a global leader in advanced infusion and enteral feeding systems that improve patient safety and save lives. This role supports customer service operations by assisting with order processing, customer inquiries, and product support in a fast-paced, mission-driven environment.

This is an entry-level opportunity ideal for candidates with strong communication skills, attention to detail, and a passion for providing excellent customer support.

Important Note: Training is fully onsite and requires strict attendance. Candidates must complete onboarding successfully before any potential consideration for hybrid work. A minimum of 6 months onsite is expected, and remote work is not guaranteed.

As a Tekberry W2 employee, you will have access to health benefits including medical, dental, and vision options.

Key Responsibilities

Customer Support & Communication

• Respond to customer inquiries via email regarding product questions, service requests, and order support

• Provide accurate and timely responses while maintaining a professional and compassionate tone

• Investigate and resolve customer issues, escalating urgent concerns when necessary

Order Processing & ERP Systems

• Process customer orders, service requests, and product repair requests within ERP systems

• Generate and send order confirmations

• Manage customer expectations regarding delivery timelines and order status

Returns, Replacements & Issue Resolution

• Process replacement orders and coordinate returns, including issuing shipping labels

• Support pricing disputes and assist in resolution processes

• Provide warranty information and assist with product-related concerns

Cross-Functional Support

• Collaborate with customer service, sales, and internal teams to resolve customer needs

• Assist with reporting, projects, and additional customer-related tasks

• Participate in team initiatives to improve customer experience and operational efficiency

Qualifications

Required

• High School Diploma or GED

• Basic computer skills and proficiency with Microsoft Office (Word, Excel, Outlook)

• Strong communication and customer service skills

• Ability to work independently and as part of a team

• Strong attention to detail and organizational skills

Preferred

• Previous experience in customer service, call center, or support roles

• Experience working with ERP or order entry systems

• Experience in a healthcare, medical device, or technical environment

Work Environment

• Fully onsite during training and onboarding period (mandatory attendance required)

• Fast-paced, collaborative customer service environment

• Potential for hybrid flexibility after training (not guaranteed)

• Standard full-time schedule aligned with Utah time zone

We need hard-working, reliable employees. If you are interested in joining a team that supports life-saving medical technology, apply today!

Tekberry is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected category. Tekberry is a certified Minority Business Enterprise (MBE) and a Disadvantaged Business Enterprise (DBE).

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