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Virtual Customer Service Jobs in Logan, UT (NOW HIRING)

IWorq

Client Relations Specialist - iWorQ

Logan, UT · On-site

$45K/yr

Previous phone-based or virtual customer service experience * Excellent verbal and written communication skills * Strong time management and organizational skills * Comfortable learning and working ...

iworq

Client Relations Specialist - iWorQ

Logan, UT · On-site

$45K/yr

Previous phone-based or virtual customer service experience * Excellent verbal and written communication skills * Strong time management and organizational skills * Comfortable learning and working ...

IWorq

Client Relations Specialist - iWorQ

Logan, UT · On-site

$45K/yr

Previous phone-based or virtual customer service experience * Excellent verbal and written communication skills * Strong time management and organizational skills * Comfortable learning and working ...

IWorq

Client Relations Specialist - iWorQ

Logan, UT · Hybrid

$45K/yr

Previous phone-based or virtual customer service experience * Excellent verbal and written communication skills * Strong time management and organizational skills * Comfortable learning and working ...

Domino's Franchise

Customer Service Rep

Preston, ID · On-site

$15 - $20.25/hr

Ready to become a customer service superhero? Join our team of smile-spreading, problem-solving wizards at Dominos! As our new Customer Service Rep, you'll be the friendly face and voice of our ...

AlphaGraphics

Customer Service Specialist

Logan, UT · On-site

$18 - $23/hr

Customer Service Specialist Hot Job LOGAN, UT 84341 Overview Salary Range $18.00 - $23.00 Hourly Description Customer Service Representative As a Customer Service Representative, your job will be to ...

SPEEDY CPS

Customer Service Specialist

Logan, UT · On-site

$18 - $23/hr

Customer Service Representative As a Customer Service Representative, your job will be to make our customers happy by helping create a positive customer service experience during in person and phone ...

HMG Careers

Remote Customer Service and Sales

Corinne, UT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Entrata

Customer Service Representative

Logan, UT · Remote

$15.05 - $23.65/hr

Educate customers on Entrata's software and products * Provide root cause correction, not just ... Exclusive Previ cell phone plan and discounts on services or local business partnerships for ...

Entrata

Customer Service Representative

Logan, UT · On-site

$15.05 - $23.65/hr

Educate customers on Entrata's software and products * Provide root cause correction, not just ... Exclusive Previ cell phone plan and discounts on services or local business partnerships for ...

WinnCompanies

Customer Service Representative

Logan, UT · On-site

$15.05 - $23.65/hr

Educate customers on Entrata's software and products * Provide root cause correction, not just ... Exclusive Previ cell phone plan and discounts on services or local business partnerships for ...

Entrata

Customer Service Representative

Logan, UT · Hybrid

$15.05 - $23.65/hr

Educate customers on Entrata's software and products * Provide root cause correction, not just ... Exclusive Previ cell phone plan and discounts on services or local business partnerships for ...

Domino's Pizza

Customer Service Rep (7359)

Preston, ID · On-site

$15 - $20.25/hr

Ready to become a customer service superhero? Join our team of smile-spreading, problem-solving wizards at Dominos! As our new Customer Service Rep, you'll be the friendly face and voice of our ...

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Virtual Customer Service information

See Logan, UT salary details

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How much do virtual customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for virtual customer service in Logan, UT is $14.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $15.77 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Logan, UT?

The most popular types of Customer Service jobs in Logan, UT are:

What are popular job titles related to Virtual Customer Service jobs in Logan, UT?

For Virtual Customer Service jobs in Logan, UT, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Logan, UT look for?

The top searched job categories for Virtual Customer Service jobs in Logan, UT are:

What cities near Logan, UT are hiring for Virtual Customer Service jobs?

Cities near Logan, UT with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Logan, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $30,477 per year, or $14.7 per hour.

Client Relations Specialist - iWorQ

IWorq

Logan, UT • On-site

$45K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 hours ago

Job description

Client Relations Specialist

iWorQ system in Logan, Utah is looking for a Client Relations Specialist to join our team. This role is essential to customer satisfaction and retention. You'll support government clients by answering questions, configuring software, hosting virtual trainings, and resolving issues. If you enjoy helping people, learning new software, and building strong client relationships, we'd love to hear from you. iWorQ is a fast-growing Software as a Service (SaaS) company that supports municipal government agencies across the U.S. With more than 2,000 customers and a best-in-class Net Promoter Score (NPS) of 82+, we are known for our dedication to customer success and long-term relationships.

Responsibilities
  • Provide technical support for iWorQ's government software via phone and email
  • Answer client questions and make account updates as needed
  • Host virtual trainings for new and existing customers
  • Track, troubleshoot, and follow up on customer issues and bugs
  • Import and assist with customer data requests
  • Complete client follow-up and move-out calls/emails
  • Interact with clients through inbound and outbound calls
  • Collaborate with internal teams and complete additional tasks as assigned
Performance Expectations

This position is evaluated regularly based on company needs. Current expectations include:

  • Complete 20 Quarterly Follow-Up (QFU) calls per week
  • Send 2 client referrals per week to the Client Sales team
  • Lead 2 virtual client trainings per week
  • Complete all assigned client move-out calls/emails weekly
  • Respond promptly and professionally to all client follow-ups
  • Continue learning iWorQ applications and supporting team goals
Qualifications
  • Bachelor's degree in Communications, Business, or a related field (preferred)
  • Previous phone-based or virtual customer service experience
  • Excellent verbal and written communication skills
  • Strong time management and organizational skills
  • Comfortable learning and working with new software
  • Proficiency in Microsoft Office
Schedule
  • Monday-Friday | 8AM-5PM
  • On-site
Why Work at iWorQ?
  • Stable, full-time schedule with no nights or weekends
  • In-office collaboration in Logan, Utah
  • Supportive team environment
  • Opportunity to build meaningful relationships with customers
  • Work with the best customers in local government
Benefits
  • Insurance Benefits: Health | Dental | Vision
  • Life and Accidental Insurance
  • Paid maternity and paternity leave after 12 months
  • Paid Time Off
  • Paid Holidays
  • Roth IRA contribution matching program
Compensation
  • Annual salary of $45,000

About US Since 2001, iWorQ has been a pioneer in SaaS solutions for city and county governments. Today, we provide over 20 highly configurable applications that help municipalities manage permitting, planning, code enforcement, work orders, inspections, fleet tracking, and more, all securely hosted on AWS GovCloud. Our commitment to customer success is reflected in our world-class NPS score of 80+. Learn more about iWorQ at iworq.com

We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.

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