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Remote Customer Service Jobs in Logan, UT (NOW HIRING)

Entrata

Customer Service Representative

Logan, UT · Remote

$15.05 - $23.65/hr

Educate customers on Entrata's software and products * Provide root cause correction, not just ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

InsuraTec

Sales Representative (Remote)

Logan, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Conservice

Client Operations Manager

River Heights, UT · On-site +1

$19.40/hr

Location -In office, or Hybrid (In office Tuesday, Wednesday and Thursday) and remote or in office ... Identify recurring client trends and propose process or system improvements to elevate service ...

Imh

Clinical Pharmacist PRN

North Logan, UT · On-site +1

$62.89 - $92.44/hr

... customer service. * Supports local and enterprise pharmacy leadership initiatives. Skills ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

Juniper Systems

Product Manager II

Logan, UT · Remote

As the ultimate customer advocate and industry expert, you will leverage your established network ... Service. If remote proven communications and organizations skills working with remote teams on ...

Fox Pest Control

Route Dispatch Team Lead

Logan, UT · On-site +1

$20 - $22/hr

This is an in office position and not remote. Who is Fox? Founded in 2012, Fox Pest Control has ... Genuine personality with confidence in office and customer service skills More Than Pest Control At ...

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Remote Customer Service information

See Logan, UT salary details

$8

$16

$23

How much do remote customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote customer service in Logan, UT is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Logan, UT? The most popular types of Customer Service jobs in Logan, UT are:
What are popular job titles related to Remote Customer Service jobs in Logan, UT? For Remote Customer Service jobs in Logan, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service jobs in Logan, UT look for? The top searched job categories for Remote Customer Service jobs in Logan, UT are:
What cities near Logan, UT are hiring for Remote Customer Service jobs? Cities near Logan, UT with the most Remote Customer Service job openings:
Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Logan, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,725 per year, or $16.2 per hour.

Customer Service Representative

Entrata

Logan, UT • Remote

$15.05 - $23.65/hr

Full-time

Re-posted 29 days ago

Entrata rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

128th of 242 rated software companies

Job description

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

*This is a hybrid position based out of our Logan office, requiring 3 days per week on-site
Responsibilities:
  • Provide technical support and troubleshooting via telephone, ticket, and/or chat
  • Develop subject matter expertise in our core technologies, and at least one other technology specialty
  • Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders
  • Ability to actively listen, ask relevant questions, and challenge customers appropriately
  • Maintain ownership and communication responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution
  • Educate customers on Entrata’s software and products
  • Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue
  • Champion customer issues from feedback through the delivery of a solution
  • Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations
  • Participate in team and department meetings
  • Assist with special projects and other duties as assigned
Minimum Qualifications:
  • 1+ years of work experience in a technical support capacity supporting B2B support to Enterprise level customers
  • Strong technical, analytical, and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments
  • Ability to adapt quickly to change, think on your feet, communicate positively, and work proactively
  • Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with
  • A proven passion for providing an exceptional customer experience
  • Strong attention to detail
Preferred Qualifications:
  • Associate's degree or equivalent work experience
  • Proven ability to utilize, create and update knowledge base resources in the course of your work
  • Industry experience in property management or property management-related software
  • Proven ability to utilize, create, and update knowledge base resources in the course of your work
  • Billingual
This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
 
Level - S2
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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