Racine, WI · On-site
$24 - $25/hr
Customer Service Wage: $24.00 - $25.00/hour Feeling underpaid or undervalued? This could be the ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...
Racine, WI · On-site
$24 - $25/hr
Customer Service Wage: $24.00 - $25.00/hour Feeling underpaid or undervalued? This could be the ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...
Barrington, IL · On-site
$20 - $30/hr
Customer Service Representative We are currently looking to add an additional Customer Service Representative with prior experience in the field to join our team. Allowing us to continue efforts in ...
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Barrington, IL · On-site
$20 - $30/hr
Customer Service Representative We are currently looking to add an additional Customer Service Representative with prior experience in the field to join our team. Allowing us to continue efforts in ...
Port Barrington, IL · On-site
$16.25 - $22/hr
Customer Service Representative We are currently looking to add an additional Customer Service Representative with prior experience in the field to join our team. Allowing us to continue efforts in ...
Port Barrington, IL · On-site
$16.25 - $22/hr
Customer Service Representative We are currently looking to add an additional Customer Service Representative with prior experience in the field to join our team. Allowing us to continue efforts in ...
Arlington Heights, IL · On-site
$19/hr
Chicago Swim School has been making waves since 2005 and is hiring Customer Service staff for our Arlington Heights facility. Chicago Swim School has a fast paced environment that provides ...
Arlington Heights, IL · On-site
$19/hr
Chicago Swim School has been making waves since 2005 and is hiring Customer Service staff for our Arlington Heights facility. Chicago Swim School has a fast paced environment that provides ...
Arlington Heights, IL · On-site
$19/hr
Chicago Swim School has been making waves since 2005 and is hiring Customer Service staff for our Arlington Heights facility. Chicago Swim School has a fast paced environment that provides ...
Arlington Heights, IL · On-site
$19/hr
Chicago Swim School has been making waves since 2005 and is hiring Customer Service staff for our Arlington Heights facility. Chicago Swim School has a fast paced environment that provides ...
Waukegan, IL · On-site
$15.25 - $20.75/hr
Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...
Waukegan, IL · On-site
$15.25 - $20.75/hr
Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...
Burlington, WI · On-site
$17 - $23/hr
Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...
Burlington, WI · On-site
$17 - $23/hr
Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...
Pleasant Prairie, WI · On-site
$15.25 - $20.75/hr
Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...
Pleasant Prairie, WI · On-site
$15.25 - $20.75/hr
Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...
Hoffman Estates, IL · On-site
$43K - $48K/yr
Minimum of 1 year of experience in Customer Service or similar field with direct customer ... both virtual and team-based environments. * Adaptability : Maintaining effectiveness when ...
Hoffman Estates, IL · On-site
$43K - $48K/yr
Minimum of 1 year of experience in Customer Service or similar field with direct customer ... both virtual and team-based environments. * Adaptability : Maintaining effectiveness when ...
Lincolnshire, IL · On-site
$16.75 - $23/hr
Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...
Lincolnshire, IL · On-site
$16.75 - $23/hr
Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...
Old Mill Creek, IL · On-site
$15.25 - $20.75/hr
Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...
Old Mill Creek, IL · On-site
$15.25 - $20.75/hr
Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...
Burlington, WI · On-site +1
$17 - $23/hr
What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...
Burlington, WI · On-site +1
$17 - $23/hr
What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...
Lincolnshire, IL · On-site +1
$16.75 - $23/hr
What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...
Lincolnshire, IL · On-site +1
$16.75 - $23/hr
What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...
Old Mill Creek, IL · On-site +1
$15.25 - $20.75/hr
What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...
Old Mill Creek, IL · On-site +1
$15.25 - $20.75/hr
What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...
Waukegan, IL · On-site +1
$15.25 - $20.75/hr
What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...
Waukegan, IL · On-site +1
$15.25 - $20.75/hr
What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...
Pleasant Prairie, WI · On-site +1
$15.25 - $20.75/hr
What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...
Pleasant Prairie, WI · On-site +1
$15.25 - $20.75/hr
What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...
Conduct virtual client appointments and consultations * Identify client needs and recommend ... Follow established customer service and sales processes * Complete client enrollment and follow-up ...
Conduct virtual client appointments and consultations * Identify client needs and recommend ... Follow established customer service and sales processes * Complete client enrollment and follow-up ...
Conduct virtual client appointments and consultations * Identify client needs and recommend ... Follow established customer service and sales processes * Complete client enrollment and follow-up ...
Conduct virtual client appointments and consultations * Identify client needs and recommend ... Follow established customer service and sales processes * Complete client enrollment and follow-up ...
Conduct virtual client appointments and consultations * Identify client needs and recommend ... Follow established customer service and sales processes * Complete client enrollment and follow-up ...
Conduct virtual client appointments and consultations * Identify client needs and recommend ... Follow established customer service and sales processes * Complete client enrollment and follow-up ...
Conduct virtual client appointments and consultations * Identify client needs and recommend ... Follow established customer service and sales processes * Complete client enrollment and follow-up ...
Conduct virtual client appointments and consultations * Identify client needs and recommend ... Follow established customer service and sales processes * Complete client enrollment and follow-up ...
$9.69 - $11.10
3% of jobs
$11.10 - $12.50
9% of jobs
$13.76 is the 25th percentile. Wages below this are outliers.
$12.50 - $13.91
15% of jobs
$13.91 - $15.31
21% of jobs
The median wage is $15.48 / hr.
$15.31 - $16.72
18% of jobs
$17.42 is the 75th percentile. Wages above this are outliers.
$16.72 - $18.12
18% of jobs
$18.12 - $19.53
5% of jobs
$19.53 - $20.93
3% of jobs
$20.93 - $22.34
2% of jobs
$22.34 - $23.74
3% of jobs
$23.74 - $25.15
2% of jobs
$9
$16
$25
A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.
A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.
To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.
The most popular types of Customer Service jobs in Gurnee, IL are:
For Virtual Customer Service jobs in Gurnee, IL, the most frequently searched job titles are:
The top searched job categories for Virtual Customer Service jobs in Gurnee, IL are:
Cities near Gurnee, IL with the most Virtual Customer Service job openings:
$24 - $25/hr
Other
Re-posted 4 days ago
Wage: $24.00 - $25.00/hour Feeling underpaid or undervalued? This could be the position that you deserve! QPS Employment Group has a great opportunity available in Customer Service at a company in Mount Pleasant, WI. This is a potential for hire position. Apply today!
Customer Service Responsibilities:- Receive and process both domestic and international orders in company-based ERP system - Determine product availability, pricing, and delivery methods, understanding special customer requirements; checks for accuracy and completeness, and communicates with customers regularly - Work with multiple departments such as Supply Chain, Planning, Quality, and the Warehousing teams to resolve any customer issues - Field and own customer related product issues/customer service requests (CSRs) by gathering the relevant information from the customer, assigning responsible parties for the specific issue the customer needs resolution for - Develop and maintain cross-functional partnerships for all upstream and downstream teams to identify improvement opportunities and implement successful change - Update customer specific data in company-based ERP System and other systems to ensure accuracy in customer information - Field requests to appropriate teams or affiliate plants - Perform accounts receivable tasks including daily customer invoicing, collection of past due invoices, assisting accounting in rectifying customer account as needed - Participate in and complete monthly trainings as required - Submit samples and documentation requests on behalf of Sales as needed
Requirements for Customer Service:- Bachelor's Degree or 1-2 years equivalent experience preferred - Ability to read, write and speak English and Spanish fluently; ability to speak Portuguese is a benefit - Working knowledge of logistics and manufacturing processes - Possesses working knowledge in Microsoft Office programs, SAP and Batch Master - Ability to perform conversion calculations with units of measure, money and other basic math functions as needed - Excellent interpersonal skills - Good communication skills - Ability to work effectively within a team environment and collaborate on issues - Familiarity with delivery schedules, routing, incoterms and carriers preferred - Proven lean process improvement mindset - Ability to flex and adapt to change - Food industry knowledge a plus IND012 QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately! Why Work with QPS? - Access to sought-after positions with leading employers - Dedicated placement specialists who will guide you through every step of the job search process Best of all, our job matching and resume assistance services are 100% free to job seekers! We will never ask you to pay a fee. Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and schedule candidates efficiently. All information collected through this process is used solely for employment purposes and is handled securely in accordance with our privacy policy. We are proud to be an equal opportunity employer.
