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Entry Level Customer Service Jobs in Gurnee, IL (NOW HIRING)

Customer Service Represenative

Waukegan, IL · On-site

$15.25 - $20.75/hr

Microsoft Office * Entry level customer service experience. * Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary such as ...

Customer Service Represenative

Waukegan, IL · On-site

$15.25 - $20.75/hr

Microsoft Office * Entry level customer service experience. * Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary such as ...

Customer Service Represenative

Waukegan, IL · On-site

$15.25 - $20.75/hr

Microsoft Office * Entry level customer service experience. * Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary such as ...

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

This is an entry-level opportunity with training provided. Previous customer service experience is helpful but not required. Unlike a traditional inbound customer service position, this role includes ...

Be Seen First

This is an excellent entry-level opportunity for someone looking to build a career in customer service, service operations, or business administration. The Customer Success Representative will serve ...

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Entry Level Customer Service information

See Gurnee, IL salary details

$9

$18

$25

How much do entry level customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level customer service in Gurnee, IL is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Gurnee, IL?

The most popular types of Customer Service jobs in Gurnee, IL are:

What are popular job titles related to Entry Level Customer Service jobs in Gurnee, IL?

For Entry Level Customer Service jobs in Gurnee, IL, the most frequently searched job titles are:

What cities near Gurnee, IL are hiring for Entry Level Customer Service jobs?

Cities near Gurnee, IL with the most Entry Level Customer Service job openings:

Infographic showing various Entry Level Customer Service job openings in Gurnee, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 3% Contract, and 2% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,527 per year, or $18 per hour.

Customer Service Represenative

inteplast

Waukegan, IL • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Inteplast rating

6.7

Company rating: 6.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

86th of 122 rated packaging manufacturers


Job description

TITLE: Customer Service Representative 

POSITION OBJECTIVE: Responsible for interacting with customers, warehouse, brokers and sales staff regarding orders and deliveries.

 

QUALIFICATIONS:

  • A High School Diploma.
  • Legal eligibility to work in the US.
  • Ability to speak, read, and write in English.
  • Knowledge of principles and processes for providing customer service.
  • Microsoft Office
  • Entry level customer service experience.
  • Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary such as overtime and weekends.
  • Capable of effectively managing job-related stress and fostering productive workplace interactions.

JOB RESPONSIBILITIES:

  • Work with Customer Service Pool.
  • Enter Customer purchase orders.
  • Keep records of customer interactions, inquiries and complaints.
  • Liaison for customer orders between all departments.
  • Perform other duties as assigned.

BENEFITS:

  • Clean work environment
  • PTO after 90 days
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company paid short term and LTD
  • Company paid life insurance
  • Voluntary life insurance
  • 401k with match

What Inteplast employees say

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Benefits

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