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Virtual Customer Service Jobs in Appleton, WI (NOW HIRING)

Walgreens

Customer Service Associate

Appleton, WI

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

De Pere, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

New London, WI

$13.25 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Little Chute, WI · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Little Chute, WI · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Appleton, WI · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Chilton, WI · On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Appleton, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

De Pere, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Oshkosh, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Oshkosh, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Clintonville, WI · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Oshkosh, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Ornua

Customer Service Specialist

Hilbert, WI

$16.75 - $22.25/hr

Customer Service Specialist Are looking for your next new challenge? We have exciting opportunities available for Customer Service Professional to join our team in Hilbert, WI on a permanent basis. A ...

Walgreens

Customer Service Associate

Neenah, WI · On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Neenah, WI

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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How much do virtual customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for virtual customer service in Appleton, WI is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Customer Service position, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How can I make 2000 a week working from home?

A virtual customer service representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience in specialized areas like technical support or sales. Increasing income may also involve developing strong communication skills, using relevant tools, and seeking roles with higher pay rates or performance bonuses.

What is a typical workday like for a Virtual Customer Service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a Virtual Customer Service job?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software. Some roles may also require specific certifications or training in customer support or related areas.

Is Amazon work from home a real thing?

Amazon offers remote customer service positions that allow employees to work from home, often requiring a dedicated workspace, internet connection, and training on company tools. These roles are legitimate and part of Amazon's flexible work options, though availability may vary by location and position type.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance incentives.
What are the most commonly searched types of Customer Service jobs in Appleton, WI? The most popular types of Customer Service jobs in Appleton, WI are:
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Virtual Customer Service jobs near you

Customer Service Specialist

Ornua Co-operative Limited

Hilbert, WI

$16.75 - $22.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Job Posting
Job Title: Customer Service Specialist
Function: Operations
Reports to: Customer Service Manager
Location: Hilbert, WI
Position Type: Full-Time, Permanent Non-Exempt
Schedule: Mon - Fri 7:30am to 4:30pm - Team Rotations to leave early Fridays
Are looking for your next new challenge?
We have exciting opportunities available for Customer Service Professional to join our team in Hilbert, WI on a permanent basis.
A DAY IN THE LIFE OF A CUSTOMER SERVICE SPECIALIST
As a Customer Service Specialist you will be required to think on your feet, problem solve and provide quality customer service to internal and external customers. In this role, your key duties will include:
  • Responsible for the review and entry of assigned customer orders ensuring all information is complete including delivery date, pricing, shipping method, and payment terms and verifies that all associated paperwork has been collected
  • Acknowledge orders via email within 24 hours of receipt of PO# when applicable
  • Notify customer of any known order delays and provide updates
  • Acts as the point of contact for customer questions including product availability, pricing, product returns, shipment status
  • Open/Log customer complaints in Salesforce and drive updates for timely resolution
  • Provides the customer with all required shipping documents including Certificate of Analysis and all other system generated documentation
  • Completes regular system integrity reviews to ensure accuracy for all customer account information
  • Maintain customer contact list
  • Interacts with various departments such as Supply Chain Planning, Quality Assurance, Distribution, Sales, Logistics, Warehouse, etc., to ensure customer and company requirements are met
  • Ability to effectively act as liaison between sales and production
  • Attend meetings and complete safety trainings as required
  • Actively contributes to the evaluation and continuous improvement of customer services, policies, and procedures
  • Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion
  • Consistently demonstrate Ornua values
  • Perform other duties as assigned
Successful candidates will need to be able to operate within a challenging but rewarding factory environment that is physically demanding and can entail repetitive tasks.
WHAT ARE WE LOOKING FOR?
  • Knowledge of order entry methods and techniques. Proven data entry skills.
  • Good computer skills including current version of Windows, MS Office (Word, Excel, Outlook, Team), CRM and Dynamics SL
  • Experience involving customer contact and resolution of customer difficulties is essential.
  • Excellent communications skills and attention to detail in order processing and customer communication.
  • The position requires strong problem solving and analytical skills with the ability to work independently and exercise sound judgment
  • The ability to make commitments and be willing to be held accountable against them, organizing workloads to meet deadlines
  • Exhibit adaptability to accept or bring about change when needed
  • The ability to excel in a team environment and advance overall team objectives
  • Formulate and clearly communicate ideas to others
  • The ability to ensure customer satisfaction by delivering excellence in service
  • Ability to work required hours with extended hours if necessary
  • Excellent people skills with ability to work with individuals from different disciplines
  • Ability to work with and maintain confidentiality of sensitive information.
  • Ability to manage multiple priorities with high degree of reliability and adaptability.
  • Excellent verbal/written communication skills.
  • Strong interpersonal communication, collaboration, and conflict resolution skills.
  • Strong time management and organizational skills.
KEY REQUIREMENTS
  • High School Diploma or equivalent
  • Post secondary education beyond high school preferred
  • 1+ years of Sales or Customer Service experience
  • Prior experience in manufacturing a plus
  • Bilingual Spanish/English a plus
  • Occasional Travel to other OINA sites

WHAT WE CAN OFFER IN RETURN
At Ornua Ingredients North America, our Total Rewards package goes far beyond your paycheck. From day one, you'll have access to a comprehensive benefits offering that includes: Medical, Dental, and Vision coverage, Flexible Spending Accounts (FSA), Life Insurance, Accident, Hospital, and Critical Illness coverage, 401(k) with company matching and 100% immediate vesting, Generous Paid Time Off,20 weeks of Maternity Leave, Parental Leave, Quarterly Incentive Bonus, Career Growth and advance opportunities, and Education Reimbursement.
PHYSICAL DEMANDS
This role requires regular standing, walking, bending, twisting, pushing, pulling, and lifting up to 60 pounds. Employees must be able to perform repetitive motions and safely operate equipment while following all safety and quality procedures.
WORKING ENVIRONMENT
Work is performed in a food manufacturing facility with variable temperatures - cooler warehouse areas and warmer production zones. The environment includes exposure to moving equipment, moderate to loud noise levels, and required use of personal protective equipment (PPE) such as safety shoes, hearing protection, gloves, and hairnets.
COMPANY OVERVIEW
Ornua is a purpose-driven, values-led co-operative creating value for Irish dairy farming families through our global operations. With 10 business units, 16 production facilities, and in-market teams across the world, we operate through two divisions - Ornua Foods, which markets our iconic consumer brands including Kerrygold and Pilgrims Choice, and Ornua Ingredients, which provides innovative, customized dairy ingredient solutions to our customers.
ORNUA VALUES
At Ornua, our Values guide us as we work together and care for each other to achieve great things. Our five values, and their underlying behaviours, encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care and Achieve Great Things Together.
Ornua has ambitious growth plans and we're building a team to help enable and accelerate that growth. We are looking for people who share our values, are curious, forward-looking, take ownership and work together to build a future for themselves and Ornua.
Would you like to make an impact? Apply today!
Ornua is an equal opportunity employer. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information. Ornua is committed to providing reasonable accommodations to individuals with disabilities. If you require an accommodation to complete the application or interview process, please contact Ornua People Services at 833-450-2385 or peopleservicesus@ornua.com.
This employer participates in E-Verify, a federal program that verifies the identity and employment eligibility of all persons hired to work in the United States. As part of the hiring process, information provided on your Form I-9 will be submitted to the E-Verify system.E-Verify compares your information to records maintained by the Department of Homeland Security and the Social Security Administration.
For more information about E-Verify, please visit www.e-verify.gov.

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