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Virtual Customer Service Jobs in Michigan (NOW HIRING)

Customer Service Representative COMPENSATION: $17.00 per hour LOCATION: Ann Arbor, MI JOB TYPE: Full-time SHIFTS: Call center, on-site (not remote) POSITION OVERVIEW: We are seeking a Customer ...

Customer Service

Ludington, MI

$14.25 - $19.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * Competitive Pay

Customer Service

Beverly Hills, MI · On-site

$13 - $15/hr

  • Medical

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Livonia, MI · On-site

$13 - $15/hr

  • Medical

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Roseville, MI

$13 - $15/hr

  • Medical

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Warren, MI · On-site

$13 - $15/hr

  • Medical

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Manistee, MI

$15 - $20.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * Competitive Pay

Customer Service

Warren, MI

$13 - $15/hr

  • Medical

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Jackson, MI

$14.75 - $20/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Lansing, MI · On-site

$14.25 - $19.50/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Livonia, MI · On-site

$13 - $15/hr

  • Medical

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Ferndale, MI · On-site

$13 - $15/hr

  • Medical

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service

Oak Park, MI

$13 - $15/hr

  • Medical

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer service

Detroit, MI · On-site

$13.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service

Kentwood, MI · On-site

$15.25 - $21/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Grand Rapids, MI

$14.75 - $20/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Alpena, MI · On-site

$14 - $19.25/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Showing results 41-60

Virtual Customer Service information

See Michigan salary details

$8

$14

$22

How much do virtual customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual customer service in Michigan is $14.81, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.91 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Michigan?

The most popular types of Customer Service jobs in Michigan are:

What cities in Michigan are hiring for Virtual Customer Service jobs?

Cities in Michigan with the most Virtual Customer Service job openings:

Infographic showing various Virtual Customer Service job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $30,795 per year, or $14.8 per hour.

Customer Service

FasTemps

Ann Arbor, MI • On-site

$17/hr

Other

Re-posted 7 days ago


Job description

Customer Service Representative
COMPENSATION: $17.00 per hour
LOCATION: Ann Arbor, MI
JOB TYPE: Full-time
SHIFTS: Call center, on-site (not remote)
POSITION OVERVIEW:
We are seeking a Customer Service Representative to join our team in a dynamic call center environment in Ann Arbor, MI. This role requires excellent phone and customer service skills, and a commitment to providing exceptional support.
KEY RESPONSIBILITIES:

  • Handle customer inquiries and complaints with professionalism and accuracy.
  • Provide information about products and services, taking orders, and processing returns.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Respond promptly to customer inquiries and resolve issues efficiently.
  • Follow communication procedures, guidelines, and policies.
REQUIREMENTS:
  • Must have excellent phone and customer service skills.
  • Looking for local candidates (no more than a 30-minute commute).
  • Medical background may be helpful but not required.
  • Familiarity with MyChart is helpful; training provided if necessary.
  • Must be fluent with computers.
  • Requires a clean criminal history.
  • Must pass a 10+2 panel drug screen, similar to University Hospital requirements.