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Virtual Customer Service Representative Jobs in Rochester, MN

GDIT

Field Service Representative

Rochester, MN

$30.44 - $41.18/hr

Field Service and Support Job Qualifications: Skills: Distributed Common Ground System (DCGS ... You are expected to be on camera during virtual interviews. We reserve the right to take your ...

Circle K Stores, Inc.

Team Member

Rochester, MN · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Team Member

Rochester, MN · On-site

$17 - $23/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Team Member

Rochester, MN

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Team Member

Rochester, MN · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Team Member

Rochester, MN

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Team Member

Rochester, MN

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Team Member

Rochester, MN · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Team Member

Rochester, MN

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Team Member

Rochester, MN

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Team Member

Rochester, MN · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Team Member

Rochester, MN · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Team Member

Rochester, MN · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Team Member

Rochester, MN

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Kwik Trip

Customer - Food Service

Rochester, MN · On-site

$14.75 - $20/hr

Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Sherwin-Williams

Customer Service Specialist

Rochester, MN

$17.25 - $22.75/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Rochester, MN

Virtual Customer Service Representative information

See Rochester, MN salary details

$10

$19

$27

How much do virtual customer service representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for virtual customer service representative in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

How do Virtual Customer Service Representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a Virtual Customer Service Representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the role of a virtual customer service representative?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely through phone, email, or chat platforms. They need strong communication skills, familiarity with customer service software, and the ability to work independently in a digital environment.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance-based bonuses.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

How to make $1000 a week remotely?

A Virtual Customer Service Representative can earn $1000 or more weekly by working multiple shifts, gaining experience, and handling high-volume or specialized accounts. Increasing your hourly rate through certifications or advanced skills and working for multiple clients or companies can also help reach this income level.

What jobs pay 4000 a week without a degree?

A Virtual Customer Service Representative can potentially earn around $4,000 weekly through high-volume call handling, performance bonuses, and remote work setups. Achieving this income typically requires strong communication skills, experience, and sometimes specialized training or certifications, but a formal degree is not always necessary.
What are the most commonly searched types of Customer Service Representative jobs in Rochester, MN? The most popular types of Customer Service Representative jobs in Rochester, MN are:
What are popular job titles related to Virtual Customer Service Representative jobs in Rochester, MN? For Virtual Customer Service Representative jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Rochester, MN look for? The top searched job categories for Virtual Customer Service Representative jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Virtual Customer Service Representative jobs? Cities near Rochester, MN with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Rochester, MN as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,742 per year, or $19.1 per hour.
Member Service Representative

Member Service Representative

Mayo Employees Federal Credit Union

Rochester, MN • On-site

$21 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Job Type
Full-time
Description
Mayo Employees Federal Credit Union (MEFCU) is looking for someone who exhibits professionalism, a collaborative approach, and a heart for service to join our team as a Member Service Representative !
At a Glance - Job Information
Department: Branch Operations
Days of Work: Monday - Friday, Saturday morning rotation (approx. one every four Saturdays)
Starting salary range: $21 -22 per hour based on experience
Location: Rochester, MN
FLSA Status: Nonexempt
Schedule: Full time
Hours/Pay Period: 80
Remote Worker: No
Job Summary
The Member Service Representative serves as a liaison between the member and the credit union. They are responsible for the opening and closing of both personal and non-personal member accounts, and then maintaining those accounts by processing any changes that may occur. Member Service Representatives assist with the purchase and surrender of certificates of deposit, IRAs, and other credit union services. They consistently ensure confidentiality of member transactions and account information and serve as a backup for the teller and receptionist areas as needed. Other duties may be assigned as needed.
Duties and Responsibilities
Assists members with establishing and maintaining personal accounts:
  • Provides communication in person, by telephone, or in writing concerning credit union products, services or policies.
  • Assists members with the opening, closing, and servicing of all accounts.
  • Provides prompt, efficient, and accurate service in the processing of transactions.
  • Initiates credit checks on potential credit union members.
  • Completes transactions related to establishing or changing account ownership.
  • Educates members on the value of other financial services available.
  • Assists members with the purchase/maintenance/surrender of certificates of deposit.
  • Assists members with establishing and maintaining Individual Retirement Accounts.
  • Orders checks for members, creates instant issue debit and credit cards.
  • Cross sells the value of other credit union services.

Assists members with establishing and maintaining non-personal accounts:
  • Assists members in the set up and maintenance of trust and estate accounts.
  • Assists in ongoing account ownership, deposit, or withdrawal issues.

Requirements
Education and Experience Requirements
An Associate Degree AND at least one year of experience working in a financial institution.
OR
A high school diploma or equivalent AND at least two years of experience working in a financial institution.
Desired qualifications
Bilingual
Licenses and/or Certifications
Must have or obtain Notary Public certification within six months of employment.
All employees must be bondable by MEFCU's insurance policy. Continued employment is subject to maintaining a favorable bondable status per insurance standards.
Knowledge, Skills, and Abilities Employees in this position are expected to possess and demonstrate the following knowledge, skills, and abilities throughout their employment:
Knowledge of: overall credit union operations, products and promotions, applicable laws, regulations and requirements that govern financial accounts.
Skill in: computers, interpersonal communication, time management, organization, providing superior customer service.
Ability to: communicate verbally and in writing, manage time efficiently, perform multiple tasks simultaneously with a high degree of accuracy, discuss and cross sell credit union services, work independently.
Physical and Environmental Criteria This physical effort required to perform this position is best described as: Sedentary. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. The majority of this position involves computer work, which requires fine dexterity in the continuous movement of the wrist and fingers.
Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, touch.
Environmental conditions that may exist in the performance of the essential functions of this job include: None.
Why Mayo Employees Federal Credit Union? Our mission of caring for our members drives what we do every single day. Join our team and build your career in an environment where your work is valued, and you can make a difference in the lives of our members. The Mayo Employees Federal Credit Union offers fantastic benefits, including:
  • Low-Cost Medical Plans
  • Six Paid Holidays and Generous Accrued Paid Time Off Plan
  • Employer-Paid Life and AD&D Insurance
  • Employer-Paid Short and Long-Term Disability Insurance
  • Employer-Paid Health Reimbursement Account for Dental/Vision Expenses
  • 401k Plan with Generous Employer Match
  • Tuition Assistance
  • Flexible Spending Accounts
  • Identity Theft Insurance
  • Employee Assistance Program

Salary Description
Starting salary range: $21-22 per hour

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