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Virtual Customer Service Representative Jobs in Andover, MN

Apax Staffing LLC

Customer Service Rep

Edina, MN · On-site

$16.50 - $22.50/hr

Customer Service Representative Assignment Length : ASAP - 12/31/25 Location : On-site at CBC FTE : 1.0 (or 40 HPW) Shift : 8 am - 4:30 pm- M-F Rate : $21-$23 DOE Contract to hire The Customer ...

Mr Appliance

Customer Service Representative

Rogers, MN · On-site

$18 - $20/hr

We are looking for a full-time Customer Service Representatives in our Rogers office Monday-Friday from 9:30am-6pm. This is not a remote work opportunity. Apply today! If you value working with ...

Mr. Appliance

Customer Service Representative

Rogers, MN · On-site

$18 - $20/hr

We are looking for a full-time Customer Service Representatives in our Rogers office Monday-Friday from 9:30am-6pm. This is not a remote work opportunity. Apply today! If you value working with ...

Triangle

Customer Service Representative

Brooklyn Park, MN · On-site

$23 - $26/hr

Customer Service Representative (CSR) Company: Triangle Dies & Supplies (DFC Manufacturing Group) Location: Brooklyn Park, MN Job Type: Full-time | Hourly (Non-exempt) About Triangle Dies & Supplies ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Andover, MN

Virtual Customer Service Representative information

See Andover, MN salary details

$10

$19

$27

How much do virtual customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for virtual customer service representative in Andover, MN is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.59 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Andover, MN?

The most popular types of Customer Service Representative jobs in Andover, MN are:

What are popular job titles related to Virtual Customer Service Representative jobs in Andover, MN?

For Virtual Customer Service Representative jobs in Andover, MN, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Andover, MN look for?

The top searched job categories for Virtual Customer Service Representative jobs in Andover, MN are:

What cities near Andover, MN are hiring for Virtual Customer Service Representative jobs?

Cities near Andover, MN with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Andover, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,367 per year, or $19.4 per hour.

CSR - Customer Service Rep

Edison Electric, Inc.

Minneapolis, MN • On-site

$23 - $28/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

Job description

Edison Electric Inc. in Minneapolis, MN is looking for a self-motivated, client-driven person to join our office as a full-time CSR - Customer Service Rep. If you have a cheerful attitude, flexible problem-solving skills, and an inherent desire to make a positive impact, you could be the right fit for this clerical role!Depending on experience and qualifications, you can earn $23.00 - $28.00/hour. You can thrive in our positive working environment and enjoy this incredible benefits package:Health, dental, and visionPaid time off (PTO)401(k) with company matchShort- and long-term disabilityBonus structureCompany partiesCompany vehicleEducation assistanceGrowth opportunitiesLife insuranceMentor/apprentice programUniformsAs for your schedule, you're usually in our office from 7:00 am - 4:00 pm, Monday - Friday. Are you communicative and great with speaking over the phone? Do you take pride in your work and give your best every day? If YES, we want you as our CSR - Customer Service Rep!WHAT YOUR DAY IS LIKEYou let your clerical skills and customer service know-how shine, skillfully managing our phone lines and responding to website requests to assist customers and keep our schedule full. Committed to doing your best, you speak with customers, ask about their electrical needs, and determine what we can do for them. You remain organized as you schedule appointments and effectively dispatch electricians to jobs. With a cheerful demeanor, you support our clients however you can and make a lasting positive impression of our office. Your efforts help turn first-time clients into loyal customers!WHO ARE WE?Since 2007, we've proudly served the Twin Cities as a locally owned, independent company, and we treat our team like family. Our culture is centered on valuing and supporting each member of our team. We're committed to providing a workplace where everyone can thrive both professionally and personally. Don't just take our word for it-visit our careers page to hear directly from our employees through their testimonials. They share firsthand how we prioritize work-life balance, ensuring they have time for family events and personal commitments. If you're looking for a company that truly values and invests in its people, join us!WHAT DO YOU NEED?Excellent phone communication and listening skillsAdministrative skills, organizational abilities, and strong time management skillsPresentation skillsCustomer service mindset and ability to interact with different kinds of peopleExperience with ServiceTitan or another CRM would be a bonus for this clerical role. Do you have what it takes to excel as our CSR - Customer Service Rep? If so, don't wait - apply today with our short initial form!Must have the ability to pass a background check and drug screening test.
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