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Virtual Customer Service Representative Jobs in Plover, WI

AROW Global

Customer Service Representative

Mosinee, WI · On-site

$15.75 - $21.50/hr

Customer Service Representative Reporting to the Customer Relations Manager, the Customer Service Representative I (CSR I) is the first of three levels of customer service work and is responsible for ...

Roehl Transport

Customer Service Representative

Marshfield, WI · On-site

$16 - $21.75/hr

As a CSR, you manage the awarded freight volume from your customers, solicit freight, and develop additional business with your customers. Your work ensures our drivers make a great living and helps ...

Dental Crafters

Customer Service Representative

Marshfield, WI · On-site

$16 - $21.75/hr

Customer Service Representative Dental Crafters Network believes in delivering an outstanding experience in every interaction. As a Customer Service Representative, you'll be one of the first voices ...

Lincare

Customer Service Rep

Stevens Point, WI

$15.50 - $21/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Lincare Holdings

Customer Service Rep

Stevens Point, WI · On-site

$15.50 - $21/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Axelon

Customer Service Representative

Marshfield, WI · On-site

$19/hr

Positions could be remote, or work in Marshfield, WI onsite Responsibilities Triaging inbound calls from customers while ensuring a high level of customer service Assisting health plan customers with ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Plover, WI

Virtual Customer Service Representative information

See Plover, WI salary details

$9

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$26

How much do virtual customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for virtual customer service representative in Plover, WI is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Plover, WI?

The most popular types of Customer Service Representative jobs in Plover, WI are:

What job categories do people searching Virtual Customer Service Representative jobs in Plover, WI look for?

The top searched job categories for Virtual Customer Service Representative jobs in Plover, WI are:

What cities near Plover, WI are hiring for Virtual Customer Service Representative jobs?

Cities near Plover, WI with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Plover, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,237 per year, or $18.4 per hour.

Customer Service Representative

AROW Global

Mosinee, WI • On-site

$15.75 - $21.50/hr

Other

Re-posted 7 days ago

Job description

Customer Service Representative

Reporting to the Customer Relations Manager, the Customer Service Representative I (CSR I) is the first of three levels of customer service work and is responsible for providing exceptional service to the organization's customers by managing and maintaining contracts. The CSR I provides information to customers regarding order status, pricing, contract scheduling, etc., and serves as the customer's voice to the company.

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  • Establish and maintain positive working relationships with customers through exceptional customer service.
  • Provide accurate and timely information regarding the status of open orders and resolve any potential issues relating to products, services, billing, etc.
  • Address and process the return of non-conformance material and issue credits to customers.
  • Organize and maintain multiple customer contracts simultaneously.
  • Utilize creative problem-solving skills to ensure on-time delivery of customer products.
  • Accurately enter all required information into computerized systems to create and maintain the customer database.
  • Provide support to the outside sales representatives as needed.
  • Build foundational skills of the customer service team.
  • As part of the AROW Global team you will need to understand the AROW Business System policy and objectives and how you affect conformance to them.

Qualifications:

  • High school diploma or two-year business administration degree/certification (or related program) preferred.
  • One to three years of related experience or a combination of education and experience.
  • Great communication skills.
  • Experience using Microsoft Office programs (Outlook, Word, Excel).
  • Strong decision-making skills.
  • Experience using an Enterprise Resource Planning (ERP) system; knowledge of IFS preferred.
  • Ability to multi-task and solve problems.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or touch objects, tools, or controls. The employee is frequently required to sit. The employee is occasionally required to stand, walk, talk, or hear.

AROW is an Equal Opportunity and Human Rights Employer and complies with Federal and State/Provincial regulations at all U.S. and Canadian locations.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

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