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Virtual Customer Service Representative Jobs in Miami, FL

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

5th HQ

Customer Service Representative

Hollywood, FL

$17 - $18/hr

Customer Service Representative Location: Pembroke Park, FL Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pay: $18 per hour We are seeking a dedicated and customer-focused Customer Service ...

AtWork!

Customer Service Representative

North Miami Beach, FL · On-site

$15.75 - $21.25/hr

Customer Service Representative The Customer Service Representative (CSR) supports the sales team by managing customer inquiries, facilitating smooth sales processes, and ensuring client satisfaction ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Miami, FL

Virtual Customer Service Representative information

See Miami, FL salary details

$9

$17

$25

How much do virtual customer service representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for virtual customer service representative in Miami, FL is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Miami, FL?

The most popular types of Customer Service Representative jobs in Miami, FL are:

What are popular job titles related to Virtual Customer Service Representative jobs in Miami, FL?

For Virtual Customer Service Representative jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Miami, FL look for?

The top searched job categories for Virtual Customer Service Representative jobs in Miami, FL are:

What cities near Miami, FL are hiring for Virtual Customer Service Representative jobs?

Cities near Miami, FL with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,395 per year, or $18 per hour.

Virtual Customer Service Representative

Miami, FL • Remote

CODE RED STAFFING
See more jobs at CODE RED STAFFINGexternal

$9 - $12/hr

Full-time

Posted 2 days ago

New

Job description

We are
looking for 15 Customer Service Representatives to join their busy team! We are also looking for 10-15 bilingual reps to fill multiple slots. This
is a work from home position for various well-known major corporations.

Various clients to choose from such
as

  • Theme Park Reservations
  • Cruise Ship
  • Online Auction
  • Home Repair Stores
  • Cable/Internet Provider
  • And MORE!

AVAILABLE SHIFTS:

·
Flexible Scheduling ( Set your own)

·
Minimum of 15 hours per week, up to 40+ depending on the client

·
Please note it may require weekend availability (either Saturday
AND/OR Sunday)

PAY
RATES:

$9.00-$12.00
per hour

JOB
DUTIES:

·
Taking incoming calls from clients

·
Providing requested material via email, fax, or mail

·
Utilizing the company database to document call information in a
paperless environment

·
Resolving problems and assisting customers with questions

·
Additional support duties as assigned

REQUIREMENTS:

·
A minimum of 6 months of customer service experience,
preferably in a call center environment

·
Proficiency with Windows 7, 8 and/10

·
Per the client’s request, the ability to pass a criminal
background investigation and a drug screen, (when applicable)

·
Punctual and continuous attendance is MANDATORY

·
High school diploma or GED

·
A stable work history

·
Excellent communication and listening skills

Please
apply online for immediate consideration. All qualified applicants will be
contacted.

Apply