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Weekend Customer Service Representative Jobs in Miami, FL

5th HQ

Customer Service Representative

Hollywood, FL

$17 - $18/hr

Customer Service Representative Location: Pembroke Park, FL Schedule: Monday - Friday, 8:00 AM - 5 ... Monday - Friday schedule with weekends off. * A positive and supportive work environment.

Seaway Plumbing Inc

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Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

Seaway Plumbing Inc

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Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

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Weekend Customer Service Representative information

See Miami, FL salary details

$9

$17

$25

How much do weekend customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for weekend customer service representative in Miami, FL is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the most commonly searched types of Customer Service Representative jobs in Miami, FL?

The most popular types of Customer Service Representative jobs in Miami, FL are:

What are popular job titles related to Weekend Customer Service Representative jobs in Miami, FL?

For Weekend Customer Service Representative jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Service Representative jobs in Miami, FL look for?

The top searched job categories for Weekend Customer Service Representative jobs in Miami, FL are:

What cities near Miami, FL are hiring for Weekend Customer Service Representative jobs?

Cities near Miami, FL with the most Weekend Customer Service Representative job openings:

Weekend Customer Service Representative jobs near you
Infographic showing various Weekend Customer Service Representative job openings in Miami, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,395 per year, or $18 per hour.

Senior Customer Service Representative

Joe Hillman Plumbers, Inc.

Davie, FL

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Full-time

Description

Joe Hillman Plumbers, Inc in Davie, FL is looking to hire a full-time Senior Customer Service Representative in the home services industry who is friendly and knows how to provide top-quality customer service. Are you a people person with great communication skills? Would you like to join an established company within an essential industry? If so, please read on!

This position earns a competitive wage of $22-$25/hr (depending on experience). We provide solid benefits and perks, including medical, dental, vision, a 401(k) plan with match, paid holidays, paid vacation time and personal time off, and supplemental insurance. If this sounds like the right opportunity for you, apply to join our office today!

ABOUT JOE HILLMAN PLUMBERS, INC

Joe started his own plumbing company in 1987 with 4 associates and a $5,000 loan from his parents. After 38 years, we remain a family-owned business with a personal approach. We deliver high-quality service at a low cost and perform every job better than the one before. We provide a rewarding work environment that respects diversity, new ideas, and hard work. Creating a positive work environment leads to happy employees, happy customers, and company growth.

ESSENTIAL RESPONSIBILITIES:

  • Answer inbound calls and respond to customer inquiries promptly and professionally.
  • Maintain accurate customer records, work orders, and service logs in our database.
  • Coordinate and schedule service appointments.
  • Assist with billing inquiries and process payments.
  • Relay important information between customers, technicians, and the office staff.
  • Conduct follow-up calls to ensure customer satisfaction and gather feedback on our services.
  • Assist with various administrative tasks as needed to support the team and improve workflow.
  • Address customer concerns, provide information about our services, and resolve issues to ensure customer satisfaction.

Requirements

QUALIFICATIONS FOR A COLLECTIONS SPECIALIST / CUSTOMER SERVICE REPRESENTATIVE (CSR)

  • High School diploma, or GED equivalent.
  • Experience as receptionist or customer support representative, preferably in the home services industry (plumbing, HVAC, electrical).
  • Experience working in Service Titan a plus but not required. 
  • Demonstrated computer proficiency using Microsoft Office Suite (Word, Excel, etc.) or equivalent software, the internet, email messaging, and a variety of software applications.
  • Strong interpersonal and communication skills and the ability to work effectively with diverse population.
  • Ability to work in a fast-paced environment while being self-motivated to provide exceptional customer service.
  • Attendance, time management and punctuality are very important traits for this role.

WORK SCHEDULE FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)

This full-time administrative position typically works during business hours at our office. Some after-hours and weekend customer service work is available with an additional incentive for working a rotating on call schedule.

ARE YOU READY TO JOIN OUR OFFICE TEAM?

If you feel that you would be right for this administrative job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Salary Description
$22-$25/hr

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