ZipRecruiter

Log In

1

Virtual Customer Service Representative Jobs in Chicago Ridge, IL

U-Haul

Customer Service Representative

Steger, IL · On-site

$15 - $16/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Romeoville, IL · On-site

$15 - $16/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

PLS

Customer Service Representative

East Chicago, IN · On-site

$15.50 - $21/hr

Customer Service Representative Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering ...

U-Haul

Customer Service Representative

Flossmoor, IL · On-site

$15.40 - $17.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Thryve Chicago

Customer Service Representative

Chicago, IL · On-site

$750 - $950/wk

Customer Service Representative Chicago, IL | Full-Time | In-Person Enjoy talking to people and solving problems on the spot? We're hiring a Customer Service Representative to work face-to-face with ...

PeopleShare

Customer Service Rep

Burr Ridge, IL

$20/hr

Customer Service Representative - Consumer Products Join a growing team where exceptional customer service, attention to detail, and problem-solving skills make a real impact! We're seeking a ...

Thryve Chicago

Customer Service Representative

Chicago, IL · On-site

$750 - $950/wk

Customer Service Representative Chicago, IL | Full-Time | In-Person Enjoy talking to people and solving problems on the spot? We're hiring a Customer Service Representative to work face-to-face with ...

Thryve Chicago

Customer Service Representative

Chicago, IL · On-site

$750 - $950/wk

Training & development Customer Service Representative Chicago, IL | Full-Time | In-Person Enjoy talking to people and solving problems on the spot? We're hiring a Customer Service Representative to ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Chicago Ridge, IL

Virtual Customer Service Representative information

See Chicago Ridge, IL salary details

$10

$19

$27

How much do virtual customer service representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for virtual customer service representative in Chicago Ridge, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Chicago Ridge, IL?

The most popular types of Customer Service Representative jobs in Chicago Ridge, IL are:

What job categories do people searching Virtual Customer Service Representative jobs in Chicago Ridge, IL look for?

The top searched job categories for Virtual Customer Service Representative jobs in Chicago Ridge, IL are:

What cities near Chicago Ridge, IL are hiring for Virtual Customer Service Representative jobs?

Cities near Chicago Ridge, IL with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you

Customer Service Representative

Clarity Partners, LLC

Chicago, IL • On-site

$17.25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Service Representative

Voted one of Chicago's Best Places to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring!

Clarity Partners is seeking a Customer Service Representative local to Chicago, IL with a demonstrated understanding of service center support processes and procedures. This position will serve as the first point of contact for customers seeking assistance over the phone or through email. This position is responsible for analyzing and responding to queries involving bills and charges. This position requires onsite reporting 5 days a week.

Responsibilities:
  • Serve as the first point of contact for customers seeking assistance over the phone or email.
  • Identify and determine the best solution based on the issue and details provided by customers.
  • Walk the customer through billing types, charges and rates.
  • Direct unresolved/out of scope issues to the next level of support personnel/the proper department.
  • Provide accurate information on billing types, charges, rates and municipal requirements.
  • Notate events and problems and their resolution.
Requirements:
  • Proven experience as a customer service agent and/or other call center customer support role a plus.
  • Intermediate to advance computer skills.
  • Strong attention to detail, time management and organizational skills.
  • Ability to perform general office duties.
  • Must have a great sense of time management.
  • Ability to retain a wealth of information to provide to customers.
  • Ability to diagnose and resolve basic customer concerns.
  • Excellent communication skills.
  • Solid phone and customer service etiquette.
  • Customer-oriented and cool-tempered.

Clarity is committed to fair and equitable compensation practices. For the Customer Service Representative role, the hourly rate is $17.25/hr. The pay rate represents a good faith estimate that Clarity reasonably expects to pay for this job at the time of posting.

Apply