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Virtual Customer Service Representative Jobs in Boca Raton, FL

U-Haul

Customer Service Representative

Miami Gardens, FL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

West Palm Beach, FL

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Coconut Creek, FL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Home - TWS

Customer Service Representative

Boca Raton, FL · Remote

$16.50 - $22.25/hr

A claim's department Customer Service Representative is responsible for adjudicating tire claims, pre-paid maintenance claims, reimbursements, and provides information to policy holders and ...

U-Haul

Customer Service Representative

Pompano Beach, FL · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

West Palm Beach, FL · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Hollywood, FL · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Hollywood, FL · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Pompano Beach, FL · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

West Palm Beach, FL · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Hollywood, FL · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Showing results 21-40

All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Boca Raton, FL

Virtual Customer Service Representative information

See Boca Raton, FL salary details

$9

$17

$25

How much do virtual customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual customer service representative in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Boca Raton, FL?

The most popular types of Customer Service Representative jobs in Boca Raton, FL are:

What are popular job titles related to Virtual Customer Service Representative jobs in Boca Raton, FL?

For Virtual Customer Service Representative jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Boca Raton, FL look for?

The top searched job categories for Virtual Customer Service Representative jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Virtual Customer Service Representative jobs?

Cities near Boca Raton, FL with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service Representative

Envision Staffing Solutions

Fort Lauderdale, FL

$15.25 - $20.75/hr

Full-time

Re-posted 12 days ago

Job description

Our client is a $100m Company who is owned by a Fortune 500 Company. They are seeking a Customer Service Representative to join their team. They recently moved into a brand new absolutely beautiful modern office. This client has one of the best company cultures in Broward County!
 
Qualifications
  • Ability to work in a team-oriented atmosphere
  • Ability to handle a fast-paced environment
  • Exceptional customer service skills including ability to handle heavy volume of calls
  • Strong time-management and attention to detail
  • Proficient on computer using Microsoft Suite and ERP systems
  • Strong verbal and written communication skills
 
Responsibilities
  • Customer service representative to work in a dynamic role across multiple functions to ensure a smooth flow in the service department
  • This includes working closely with critical environments, maintenance, and the dispatch team
  • The customer service representative is responsible for accurately maintaining databases, fostering customer relationships, and assisting in verifying the accuracy of invoices
  • This fast paced, hands-on, team-oriented position works closely with dispatch, service managers, sales, accounting, and other departments as needed
  • Serves as primary point of contact for customers, technicians, sales representatives, and service managers to support the service team
  • Foster and maintain business relationships with current and potential customers through excellent customer service
  • Answering multi-line phones and receives all calls in a pleasant manner
  • Coordinate scheduling and dispatch service technicians to customer locations accurately for service calls, maintenances, and critical environments
  • Provides the technician with all pertinent job-related information and documentation so that the technician can perform the work
  • Reviews open work orders and assists with the dispatch board
  • Works to help build cross functional relationships with critical environments and maintenance functions into service, sales, and purchasing
  • Work closely with billing to ensure the invoicing process for customers is correct
  • Confirms technician’s time daily and ensure that all related service tickets and log sheets are attached to the appropriate work order
  • Responsible for communication and status updates with all necessary parties (management, sales, purchasing, customers, dispatchers, etc.)
  • Ensure warranty work is submitted to vendors in the appropriate time frame
  • Develop and deploy new critical environment, maintenance, and dispatch projects with service PMs
  • Responsible for exercising discretion and independent judgment in planning, scheduling, coordinating, controlling, directing activities of all operational resources, and labor hours
  • Meet with purchasing and service manager as needed to ensure all work schedules are going to be met on time
  • Provide exceptional customer service skills including the ability to handle a heavy volume of calls while maintaining a positive and upbeat demeanor
  • Maintain professional demeanor when working both customers and co-workers
  • Performs other related duties as required
Envision Staffing Solutions logo

About Envision Staffing Solutions

Sourced by ZipRecruiter

enVision was built out of passion by people who share the entrepreneurial spirit and strive to create a WOW! experience for both our clients and candidates. enVision is a business created out of experience generated from the short falls of the large corporate staffing cultures. We wanted the recruiting experience to be more focused on individual service than on a generic process. Our approach is not to only focus on skill sets but to understand the culture of the departments we are recruiting into, and find people that compliment them. Our business model helps us to adapt easier to our clients needs and their requirements. We are also focused on taking a more active approach to community involvement and involved with several charities.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Sunrise, FL, US

Year founded

2006

Social media

Facebook

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