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Virtual Customer Service Representative Jobs in Alaska

lynden

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

We currently have an opening for a Customer Service Representative in Juneau, Alaska. This is a full-time position which offers family-friendly benefits, a competitive pay package and professional ...

lynden

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

We currently have an opening for a Customer Service Representative in Juneau, Alaska. This is a full-time position which offers family-friendly benefits, a competitive pay package and professional ...

U-Haul

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Palmer, AK · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Fairbanks, AK · On-site

$16.50 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Palmer, AK · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Fairbanks, AK · On-site

$16.50 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Showing results 21-40

All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Alaska

Virtual Customer Service Representative information

See Alaska salary details

$10

$20

$28

How much do virtual customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual customer service representative in Alaska is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.50 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Alaska?

The most popular types of Customer Service Representative jobs in Alaska are:

What are popular job titles related to Virtual Customer Service Representative jobs in Alaska?

For Virtual Customer Service Representative jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Alaska look for?

The top searched job categories for Virtual Customer Service Representative jobs in Alaska are:

What cities in Alaska are hiring for Virtual Customer Service Representative jobs?

Cities in Alaska with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,106 per year, or $20.2 per hour.

Customer Service Representative

Waste Connections of Canada

Anchorage, AK • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Key responsibilities

  • Answer incoming calls and assist customers with service requests, billing, or account changes.

  • Resolve customer concerns with clarity, care, and a positive attitude.

  • Use company systems and Microsoft Office tools to prepare service orders, change of address forms, and account adjustments.

Job description

Alaska Waste is looking to hire a Customer Service Representative in Anchorage, AK!

Be the Voice That Connects Our Community to Exceptional Service

📍 Location: Anchorage, Alaska
🕗 Schedule: Monday-Friday | 8 AM - 5 PM (No late nights!)
💵 Pay: Starting at $21.00 per hour.
📅 Type: Full-Time | Office-Based

🌟 Why Join Alaska Waste?

At Alaska Waste, a Waste Connections company, we do more than keep Alaska clean-we build strong communities with every customer call. We're looking for a Customer Service Representative who's friendly, reliable, and ready to grow with a company that values your talent.

If you love solving problems, thrive in a fast-paced setting, and want a stable job with great benefits and real career growth, this is the role for you!

💼 What You'll Be Doing

You'll be the first point of contact for our customers-helping them with service questions, resolving issues, and ensuring their needs are met quickly and professionally.

Your day-to-day will include:

  • Answering incoming calls and assisting customers with service requests, billing, or account changes

  • Resolving customer concerns with clarity, care, and a positive attitude

  • Using company systems and Microsoft Office tools (Word, Excel, Outlook)

  • Preparing service orders, change of address forms, and account adjustments

  • Collaborating with internal departments to ensure excellent service

  • Occasionally assisting at the front desk/reception area

  • Promoting goodwill and offering additional services where appropriate

What You Bring to the Table

  • 2+ years of customer service experience (call center experience is a plus!)

  • Comfortable using MS Word, Excel, and Email

  • Fast, accurate typing & 10-key skills

  • Great organization, multitasking, and communication abilities

  • A calm and professional demeanor-even under pressure

  • High school diploma or equivalent preferred

  • Ability to work in-office (remote work may be requested during temporary protocols)

🖥 Your Work Environment

  • Clean, bright office environment

  • Standard workstation (desk, phone, headset, dual monitors)

  • Fast-paced, high-volume call setting

  • Long periods of sitting and typing

  • Occasional exposure to elevated noise from nearby calls

💡 Perks & Benefits

  • Medical, dental, and vision insurance

  • Flexible spending account (FSA)

  • Short & long-term disability coverage

  • Life insurance

  • 401(k) retirement plan with match

  • Paid training and internal promotion opportunities

  • Work with a supportive, team-first group of professionals

🚀 Apply Today and Connect with Your Future

Ready to build your future with a growing, mission-driven company?

📝 Apply now at: www.wasteconnections.com

Search for Customer Service Representative - Anchorage, AK and complete your application!

Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Apply