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Virtual Customer Service Representative Jobs in Alabama

QCHI

Customer Service Representative

Scottsboro, AL · On-site

$15/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Domino's

Customer Service Rep

Springville, AL · On-site

$15 - $20.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

QCHI

Customer Service Representative

Scottsboro, AL · On-site

$14.25 - $19.25/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Hueytown, AL · On-site

$14/hr

The Customer Service Representative opportunity is a full-time entry-level position! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional ...

Domino's

Customer Service Representative

Chelsea, AL · On-site

$14.50 - $19.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

QCHI

Customer Service Representative

Decatur, AL · On-site

$15 - $20.50/hr

The Customer Service Representative opportunity is a part time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Decatur, AL · On-site

$14/hr

The Customer Service Representative opportunity is a part time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15.25 - $20.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Athens, AL · On-site

$15/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Domino's Pizza

Customer Service Representative

Chelsea, AL · On-site

$14.50 - $19.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Birmingham, AL · On-site

$14/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

AMVAC U.S.

Customer Service Representative

Kellyton, AL · On-site

$14.25 - $19.25/hr

Customer Service Representative (CSR) AMVAC has a new opportunity for a Customer Service Representative (CSR) based at their Axis, Alabama location. AMVAC's CSR provides support to AMVAC's customers ...

QCHI

Customer Service Representative

Athens, AL · On-site

$13.50 - $18.50/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Alabama

Virtual Customer Service Representative information

See Alabama salary details

$8

$17

$24

How much do virtual customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual customer service representative in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.

What are the most commonly searched types of Customer Service Representative jobs in Alabama?

The most popular types of Customer Service Representative jobs in Alabama are:

What are popular job titles related to Virtual Customer Service Representative jobs in Alabama?

For Virtual Customer Service Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Alabama look for?

The top searched job categories for Virtual Customer Service Representative jobs in Alabama are:

What cities in Alabama are hiring for Virtual Customer Service Representative jobs?

Cities in Alabama with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

Customer Service Representative

FILTERBUY, INC

Talladega, AL • On-site

$16.75/hr

Full-time

Re-posted 19 days ago

Job description

Description:

Company: Filterbuy

Position: Customer Service Representative (High Volume)

Location: Remote (Central Standard Time)

Duration: Full-Time, Permanent

Pay Rate: $16.75


Filterbuy, a leader in the air quality and manufacturing world, is seeking a Customer Service Representative who will be responsible for engaging with customers on behalf of the company to answer phone calls, or emails from customers to address inquiries, participate in meetings with the team and discover new communication tactics while maintaining expert knowledge about company products and services to best help customers. The Customer Service Representative will work remotely within the central time zone Monday - Friday, 8-5. Expected hours: 40 per week, with rotating weekends


Responsibilities include, but are not limited to:

  • Providing introductory information to new customers
  • Ensuring that customers are satisfied with products and services
  • Following up with clients or customers to check that they are still satisfied with any purchase
  • Letting customers or clients know about additional products or services
  • Determining the quickest, most effective ways to answer a client or customer’s questions
  • Escalating queries and concerts
  • Troubleshooting common issues with product or service
  • Working with a team of CSR’s and other departments to find appropriate solutions
  • In this role you will be processing both new sales and returns

Required skills and qualifications:

  • Minimum of 3 years high volume call center experience
  • Interpersonal and customer service skills
  • Analytical and problem solving skills
  • Multitasking and organizational skills
  • Ability to answer high volume calls and emails daily
  • Ability to share work among a customer service team
  • Attentiveness and patience
  • Time management skills
  • Ability to find a positive in any situation

Schedule:

  • Monday - Friday, 8-5 CST
  • 8 hour shift
  • Rotated Weekends as needed

This job description is not all-encompassing; however, it is intended to be a general description of the responsibilities of this position.


Company Overview

We are a leading ecommerce company with a mission to deliver high-quality products and exceptional customer experiences. As we continue to grow, we’re looking for a Customer Service Representative with strong communication and problem-solving skills, a friendly and professional demeanor, and be able to multitask in a fast-paced environment.


Filterbuy provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other legally protected category.

Requirements:


Apply