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Assistant Customer Service Representative Jobs in Alabama

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Organized and detail-oriented professional with strong communication, customer service, basic ... The Administrative Assistant will be answering calls, assisting customers, tracking repair progress ...

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The company is also looking for someone dependable and professional who can assist with training new customer service representatives as needed. Responsibilities: * Handle incoming customer service ...

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Assistant Customer Service Representative information

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What does an assistant customer service representative do?

An assistant customer service representative supports the customer service team by handling inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Alabama?

The most popular types of Customer Service Representative jobs in Alabama are:

What cities in Alabama are hiring for Assistant Customer Service Representative jobs?

Cities in Alabama with the most Assistant Customer Service Representative job openings:

Administrative Assistant - CSR - Automotive

VIP Personnel, Inc.

Birmingham, AL • On-site

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life, PTO

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Job description

Leading Automotive Repair Company is willing to pay what it takes, plus a full package of benefits. Organized and detail-oriented professional with strong communication, customer service, basic accounting, and computer skills. This is a fantastic opportunity for someone smart and dependable with general office and light accounting experience. The Administrative Assistant will be answering calls, assisting customers, tracking repair progress, and reporting updates to customers. Busy office - this person needs to be high-energy and upbeat!


Administrative assistant or office experience. Automotive industry experience is preferred. Word. Excel. High School Diploma. College is a plus.


Normal Hours: 7:30-4:30, Monday - Friday. Criminal/Drug screening.


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