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Assistant Customer Service Representative Jobs in Alabama

Jaguar Cleaners

Customer Service Representative

Mobile, AL · On-site

$13.75 - $18.50/hr

*IMMEDIATE OPENINGS FOR CUSTOMER SERVICE REPRESENTATIVES* We are currently conducting open ... CSRs also assist customers with tuxedo rentals, from measurements, to ensuring perfect fit, to pick ...

U-Haul

Customer Service Representative

Homewood, AL · On-site

$16 - $21.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Kinsey, AL · On-site

$14.50 - $19.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Center Point, AL · On-site

$14.75 - $20/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

$15.50 - $21.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Prattville, AL · On-site

$13.50 - $18.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Prattville, AL · On-site

$14.75 - $20.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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Showing results 21-40

All JobsCustomer Service Representative JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Alabama

Assistant Customer Service Representative information

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What does an assistant customer service representative do?

An assistant customer service representative supports the customer service team by handling inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Alabama?

The most popular types of Customer Service Representative jobs in Alabama are:

What cities in Alabama are hiring for Assistant Customer Service Representative jobs?

Cities in Alabama with the most Assistant Customer Service Representative job openings:

Assistant Customer Service Representative jobs near you

Customer Service Representative

Jaguar Cleaners

Mobile, AL • On-site

$13.75 - $18.50/hr

Full-time

Medical, PTO

Re-posted 20 days ago

Job description

*IMMEDIATE OPENINGS FOR CUSTOMER SERVICE REPRESENTATIVES* 
We are currently conducting open interviews on Mondays, Tuesdays, Thursdays, & Fridays for this position.    We have limited positions available.  If you have previously applied, or are considering it, we encourage you to come to our main location (6405 Cottage Hill Rd, Mobile, AL 36695) during this time. 
The Customer/ Service Representative is the front-line face of our dry-cleaning and our formal wear rental operations.  This role is responsible for greeting customers, receiving, barcoding, and detailing garments, ensuring accurate order entry with every order. CSRs also assist customers with tuxedo rentals, from measurements, to ensuring perfect fit, to pick-ups and returns, while promoting and maintaining an exceptional customer experience from drop off to pick up. 
We are looking for a friendly, reliable person to assist customers during the drop off and pick up process.  
Other Responsibilities and Duties
  • Answer multi-phone and monitor and monitor our customer engage program by responding to our customer's text messages, both in a timely manner, and with accurate information
  • Handle payments and issue receipts
  • Accurately process incoming and out-going garments with attention to detail
  • Promote a positive customer experience with every visit by maintaining a clean, and welcoming environment
  • Keep the front counter clean and organized
  • Answer questions and resolve any issues a customer may have about a garment or order.
Qualifications and Skills
  • RELIABILITY
  • Strong work ethic, communication skills, and problem-solving skills
  • Ambitious, and goal oriented
  • Organized and attentive to details
  • Ability to work well under pressure to meet deadlines
  • Possess patience and empathy
  • Enjoy working in a fun, fast paced work environment
  • Ability to stand for long periods of time
  • Able to lift 20-25 lbs
  • Customer Service / Cash handling experience is not required, but it is preferred
Benefits
  • Competitive Group Health Insurance
  • Paid Time Off
  • Full Time Employment
  • Employee Dry Cleaning Discount
We are conducting open interviews this week on Monday, Tuesday, Thursday, and Friday, beginning at 11:00 AM.  If you have applied, and are interested in becoming part of the Jaguar Cleaners Team, we hope to see you one day this week!

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