Customer Service Manager Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at ...
Customer Service Manager Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at ...
Customer Service Manager
Louisburg, NC · On-site
Customer Service Manager Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at ...
Customer Service Manager
Louisburg, NC · On-site
Customer Service Manager Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at ...
Customer Service Manager
Raleigh, NC · On-site
$21 - $24/hr
Career Growth Opportunities Job Summary We are seeking a Customer Service Manager to join our team. In this role, you will communicate with customers to identify their needs, process requests ...
Quick apply
Customer Service Manager
Raleigh, NC · On-site
$21 - $24/hr
Career Growth Opportunities Job Summary We are seeking a Customer Service Manager to join our team. In this role, you will communicate with customers to identify their needs, process requests ...
CUSTOMER SERVICE MANAGER
Garner, NC · On-site
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of Compensation: Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food ...
CUSTOMER SERVICE MANAGER
Garner, NC · On-site
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of Compensation: Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food ...
CUSTOMER SERVICE MANAGER
Garner, NC · On-site
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of Compensation: Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food ...
CUSTOMER SERVICE MANAGER
Garner, NC · On-site
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of Compensation: Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food ...
CUSTOMER SERVICE MANAGER
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of Compensation: Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food ...
CUSTOMER SERVICE MANAGER
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of Compensation: Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food ...
CUSTOMER SERVICE MANAGER
Garner, NC · On-site
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of Compensation: Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food ...
Quick apply
CUSTOMER SERVICE MANAGER
Garner, NC · On-site
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of Compensation: Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food ...
Customer Service Manager
Selma, NC · On-site
$13 - $15/hr
We're looking for a Customer Service Manager to become part of our Popeyes family with skills and behaviors to create memorable experiences for our guests. Must be passionate about providing guests ...
Customer Service Manager
Selma, NC · On-site
$13 - $15/hr
We're looking for a Customer Service Manager to become part of our Popeyes family with skills and behaviors to create memorable experiences for our guests. Must be passionate about providing guests ...
Customer Service Manager
Raleigh, NC · On-site
$13 - $15/hr
We're looking for a Customer Service Manager to become part of our Popeyes family with skills and behaviors to create memorable experiences for our guests. Must be passionate about providing guests ...
Customer Service Manager
Raleigh, NC · On-site
$13 - $15/hr
We're looking for a Customer Service Manager to become part of our Popeyes family with skills and behaviors to create memorable experiences for our guests. Must be passionate about providing guests ...
Customer Service Manager
Raleigh, NC · On-site
$13 - $15/hr
We're looking for a Customer Service Manager to become part of our Popeyes family with skills and behaviors to create memorable experiences for our guests. Must be passionate about providing guests ...
Customer Service Manager
Raleigh, NC · On-site
$13 - $15/hr
We're looking for a Customer Service Manager to become part of our Popeyes family with skills and behaviors to create memorable experiences for our guests. Must be passionate about providing guests ...
Remote Customer Service Agent
Apex, NC · Remote
$11.75 - $15.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Apex, NC · Remote
$11.75 - $15.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Raleigh, NC · Remote
$15 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Raleigh, NC · Remote
$15 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Durham, NC · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Durham, NC · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Wake Forest, NC · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Wake Forest, NC · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Cary, NC · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Cary, NC · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Chapel Hill, NC · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Chapel Hill, NC · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
FT Customer Service Manager
FT Customer Service Manager
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the ...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the ...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the ...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the ...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the ...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the ...
Virtual Customer Service Manager information
See Raleigh, NC salary details
$23.8K - $30.6K
5% of jobs
$30.6K - $37.3K
14% of jobs
$39.9K is the 25th percentile. Wages below this are outliers.
$37.3K - $44.1K
16% of jobs
The median wage is $50.2K / yr.
$44.1K - $50.9K
17% of jobs
$50.9K - $57.6K
12% of jobs
$57.6K - $64.4K
9% of jobs
$65.9K is the 75th percentile. Wages above this are outliers.
$64.4K - $71.1K
11% of jobs
$71.1K - $77.9K
6% of jobs
$77.9K - $84.7K
5% of jobs
$84.7K - $91.4K
2% of jobs
$91.4K - $98.2K
3% of jobs
$23.8K
$56.4K
$98.2K
How much do virtual customer service manager jobs pay per year?
As of Jun 14, 2026, the average yearly pay for virtual customer service manager in Raleigh, NC is $56,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $68,000.00 per year, depending on experience, location, and employer.
What does a Virtual Customer Service Manager do?
A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.
What are the key skills and qualifications needed to thrive as a Virtual Customer Service Manager, and why are they important?
To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.
How does a Virtual Customer Service Manager effectively lead and support a remote customer service team?
A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.
What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?
| Aspect | Virtual Customer Service Manager | Virtual Customer Support Specialist |
|---|---|---|
| Credentials | Customer service management experience, leadership skills | Customer service or support certifications, technical knowledge |
| Work Environment | Oversees teams, manages customer service strategies | Handles customer inquiries, provides technical support |
| Employer & Industry Usage | Retail, tech, service industries with team management | Tech companies, e-commerce, service providers |
| Search & Comparison Intent | Management, leadership, team oversight | Technical support, customer assistance |
The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.
What are the most commonly searched types of Virtual Customer Service jobs in Raleigh, NC? The most popular types of Virtual Customer Service jobs in Raleigh, NC are:
What are popular job titles related to Virtual Customer Service Manager jobs in Raleigh, NC? For Virtual Customer Service Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Manager jobs in Raleigh, NC look for? The top searched job categories for Virtual Customer Service Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Virtual Customer Service Manager jobs? Cities near Raleigh, NC with the most Virtual Customer Service Manager job openings:
Carlie C's IGA rating
3.2
Based on 29 frontline employees who took The Breakroom Quiz
Job description
Customer Service Manager
Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at Carlie C’s IGA realizes that providing prompt and friendly customer service is priority #1. Being courteous and cooperative with both the customer and coworker is a critical aspect of maximizing sales and building business for years to come.
Responsibilities
- Follow Carlie C’s procedures in handling cash, checks, coupons, gift certificates, food stamps and WIC vouchers.
- Maintain correct cash flow.
- Service customer's need(s) with a smile.
- Effectively and promptly process the sales of Lottery Tickets, Money Orders, Money Transfers, Bill Pay, etc.
- Time manage multiple number of employees to include scheduling, adequate breaks and lunch hours.
- Keep front end of the store clean and professional in regards to counters, registers, and floors.
- Train and maintain the Uniform Policy among all subordinates.
- Train baggers to properly bag groceries according to Carlie C's bagging policies.
- Open/Close store as Manager on Duty when required.
- Other small tasks associated with the daily operations may be asked of you, as a Customer Service Manager.
Qualifications
- Prior experience for this position is preferred.
- Maintaining a neat, clean, and professional appearance is a must.
- Respond professionally under pressure to both employees and customers.
What Carlie C's IGA employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Carlie C's IGA
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
51 - 200 Employees
Headquarters location
Dunn, NC, US
Year founded
1961