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Remote Virtual Customer Service Jobs in Raleigh, NC

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

HMG Careers

Remote Customer Service and Sales

Raleigh, NC · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Durham, NC · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Cary, NC · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Hays

Customer Service Representative

Cary, NC · Remote

$16.25 - $22.25/hr

Insurance (Dental - Dental Global Customer Solutions) Remote after training We are actively ... Training (Mon-Thu onsite | Fri virtual) * 10/27 - 11/14: Nesting (continuation of training) * Hours ...

New

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... call center virtual setting. * Available for 12 weeks of paid training, with consistent 8-hour ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

QVC

QVC Customer Service Specialist

Raleigh, NC · Remote

$15/hr

Where You'll Work * This role is remote ; job seekers must reside in North Carolina to be ... Learn and work in a virtual environment. * Communicate with a variety of styles. * Navigate ...

QVC

QVC Customer Service Specialist

Raleigh, NC · Remote

$15/hr

This role is remote ; job seekers must reside in North Carolina to be considered. You will work ... Learn and work in a virtual environment. * Communicate with a variety of styles. * Navigate ...

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All JobsRemote Virtual Customer Service JobsRemote Virtual Customer Service Jobs in Raleigh, NC

Remote Virtual Customer Service information

See Raleigh, NC salary details

$9

$16

$25

How much do remote virtual customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote virtual customer service in Raleigh, NC is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.74 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote virtual customer service representatives, and how can they be managed effectively?

Remote virtual customer service representatives often face challenges such as maintaining clear communication without in-person cues, managing time effectively in a home environment, and staying motivated in an isolated setting. To address these, it's helpful to establish a dedicated workspace, use collaboration tools to stay connected with team members, and follow a structured daily schedule. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support ongoing professional development.

How to make $1000 a week remote?

Remote virtual customer service roles typically pay hourly wages, often ranging from $10 to $20 per hour. To earn $1000 weekly, you need to work approximately 50 to 100 hours, depending on your pay rate, and developing strong communication skills and familiarity with customer service tools can improve earning potential.

What is the difference between Remote Virtual Customer Service vs Remote Virtual Technical Support?

AspectRemote Virtual Customer ServiceRemote Virtual Technical Support
Required SkillsCommunication, problem-solving, product knowledgeTechnical troubleshooting, software/hardware knowledge
Work EnvironmentCustomer service centers, home officesTechnical help desks, remote support centers
Common EmployersRetail, e-commerce, service providersIT companies, software providers, tech support firms

Remote Virtual Customer Service and Remote Virtual Technical Support both involve assisting customers remotely, but they differ mainly in skill requirements. Customer service roles focus on communication and product knowledge, while technical support requires technical troubleshooting skills. Both roles are typically performed from home and are common in various industries, but technical support often demands more specialized technical credentials.

What are the key skills and qualifications needed to thrive as a Remote Virtual Customer Service Representative, and why are they important?

To thrive as a Remote Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent patience, active listening, and self-motivation are crucial soft skills for delivering effective service remotely. These competencies ensure customer satisfaction and efficient issue resolution in a virtual work environment.

What is a Remote Virtual Customer Service job?

A Remote Virtual Customer Service job involves assisting customers with their inquiries, problems, or orders through online channels such as email, chat, or phone, all while working from a remote location. Employees in this role help resolve issues, provide product information, and ensure customer satisfaction without being physically present in a call center or office. This position typically requires strong communication skills, problem-solving abilities, and comfort with digital tools. Remote virtual customer service jobs are popular for their flexibility and the ability to work from home. Many companies now offer these positions to support customers across different time zones and regions.

How much does Amazon pay for remote customer service?

Remote customer service representatives at Amazon typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and familiarity with customer service tools, with some positions offering additional benefits or performance bonuses.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools. Many employers also prefer prior experience in customer support and a reliable internet connection, with some roles requiring specific certifications or training programs. Good organizational skills and the ability to work independently are also important for success in this remote role.

How can I make 2000 a week working from home?

Remote virtual customer service representatives can earn $2000 or more weekly by working full-time hours, often 40 or more hours, and handling high-volume or specialized support tasks. Increasing earnings may involve gaining experience, acquiring relevant skills like communication and problem-solving, and working for companies that offer competitive pay rates or performance bonuses.
What are the most commonly searched types of Virtual Customer Service jobs in Raleigh, NC? The most popular types of Virtual Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Virtual Customer Service jobs? Cities near Raleigh, NC with the most Remote Virtual Customer Service job openings:
Remote Virtual Customer Service jobs near you
Infographic showing various Remote Virtual Customer Service job openings in Raleigh, NC as of June 2026, with employment types broken down into 26% Full Time, 63% Part Time, and 11% Contract. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $34,345 per year, or $16.5 per hour.
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Apex, NC • Remote

$11.75 - $15.75/hr

Contractor

Posted 2 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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