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Remote Virtual Customer Service Jobs in Raleigh, NC

Kim Luxe Travel

Travel Customer Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

Kim Luxe Travel

Travel Customer Service

Durham, NC · Remote

$14.50 - $19.75/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

InsuraTec

Virtual Telesales Manager

Apex, NC · Remote

Remote (Work From Home) Schedule: Flexible Hours | Full-Time About InsuraTec Services Group ... Deliver exceptional customer service from consultation through ongoing policy support. * Stay ...

InsuraTec

Virtual Telesales Manager

Cary, NC · Remote

Remote (Work From Home) Schedule: Flexible Hours | Full-Time About InsuraTec Services Group ... Deliver exceptional customer service from consultation through ongoing policy support. * Stay ...

InsuraTec

Virtual Telesales Manager

Chapel Hill, NC · Remote

Remote (Work From Home) Schedule: Flexible Hours | Full-Time About InsuraTec Services Group ... Deliver exceptional customer service from consultation through ongoing policy support. * Stay ...

HMG Careers

Remote Sales and Service Advisor

Creedmoor, NC · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Durham, NC · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Princeton, NC · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Raleigh, NC · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsRemote Virtual Customer Service JobsRemote Virtual Customer Service Jobs in Raleigh, NC

Remote Virtual Customer Service information

See Raleigh, NC salary details

$9

$16

$25

How much do remote virtual customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote virtual customer service in Raleigh, NC is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.74 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote virtual customer service representatives, and how can they be managed effectively?

Remote virtual customer service representatives often face challenges such as maintaining clear communication without in-person cues, managing time effectively in a home environment, and staying motivated in an isolated setting. To address these, it's helpful to establish a dedicated workspace, use collaboration tools to stay connected with team members, and follow a structured daily schedule. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support ongoing professional development.

How to make $1000 a week remote?

Remote virtual customer service roles typically pay hourly wages, often ranging from $10 to $20 per hour. To earn $1000 weekly, you need to work approximately 50 to 100 hours, depending on your pay rate, and developing strong communication skills and familiarity with customer service tools can improve earning potential.

What is the difference between Remote Virtual Customer Service vs Remote Virtual Technical Support?

AspectRemote Virtual Customer ServiceRemote Virtual Technical Support
Required SkillsCommunication, problem-solving, product knowledgeTechnical troubleshooting, software/hardware knowledge
Work EnvironmentCustomer service centers, home officesTechnical help desks, remote support centers
Common EmployersRetail, e-commerce, service providersIT companies, software providers, tech support firms

Remote Virtual Customer Service and Remote Virtual Technical Support both involve assisting customers remotely, but they differ mainly in skill requirements. Customer service roles focus on communication and product knowledge, while technical support requires technical troubleshooting skills. Both roles are typically performed from home and are common in various industries, but technical support often demands more specialized technical credentials.

What are the key skills and qualifications needed to thrive as a Remote Virtual Customer Service Representative, and why are they important?

To thrive as a Remote Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent patience, active listening, and self-motivation are crucial soft skills for delivering effective service remotely. These competencies ensure customer satisfaction and efficient issue resolution in a virtual work environment.

What is a Remote Virtual Customer Service job?

A Remote Virtual Customer Service job involves assisting customers with their inquiries, problems, or orders through online channels such as email, chat, or phone, all while working from a remote location. Employees in this role help resolve issues, provide product information, and ensure customer satisfaction without being physically present in a call center or office. This position typically requires strong communication skills, problem-solving abilities, and comfort with digital tools. Remote virtual customer service jobs are popular for their flexibility and the ability to work from home. Many companies now offer these positions to support customers across different time zones and regions.

How much does Amazon pay for remote customer service?

Remote customer service representatives at Amazon typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and familiarity with customer service tools, with some positions offering additional benefits or performance bonuses.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools. Many employers also prefer prior experience in customer support and a reliable internet connection, with some roles requiring specific certifications or training programs. Good organizational skills and the ability to work independently are also important for success in this remote role.

How can I make 2000 a week working from home?

Remote virtual customer service representatives can earn $2000 or more weekly by working full-time hours, often 40 or more hours, and handling high-volume or specialized support tasks. Increasing earnings may involve gaining experience, acquiring relevant skills like communication and problem-solving, and working for companies that offer competitive pay rates or performance bonuses.
What are the most commonly searched types of Virtual Customer Service jobs in Raleigh, NC? The most popular types of Virtual Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Virtual Customer Service jobs? Cities near Raleigh, NC with the most Remote Virtual Customer Service job openings:
Remote Virtual Customer Service jobs near you
Infographic showing various Remote Virtual Customer Service job openings in Raleigh, NC as of June 2026, with employment types broken down into 26% Full Time, 63% Part Time, and 11% Contract. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $34,345 per year, or $16.5 per hour.

CSR WFH Agent Entry Level

Globe Life American Income Division

Durham, NC • On-site, Remote

$15 - $20/hr

Full-time

Medical, Life

Posted 7 days ago

Job description

About Us
AO Globe Life, a wholly owned S&P 500 company, has been a trusted provider of supplemental benefits to labor unions, credit unions, and associations for decades. Licensed across 49 states, the District of Columbia, Canada, and New Zealand, we are committed to helping families protect their financial future.
We're expanding our remote team and seeking driven individuals who want to make a meaningful impact while building a flexible, work-from-home career.Position Overview
As a Remote Client Representative, you will guide families through virtual consultations, offering personalized financial solutions tailored to their needs. With comprehensive training, mentorship, and industry-leading technology, you'll have everything you need to succeed-without leaving home.What You'll Do
  • Conduct virtual consultations to assess client needs and recommend appropriate solutions
  • Build and maintain long-term client relationships through ongoing communication and support
  • Manage administrative tasks, including scheduling, documentation, and maintaining client records
  • Deliver professional, service-focused interactions that build trust and confidence
Why Join AO Globe Life?
No Cold Calling
Work with warm, qualified leads from 30,000+ groups nationwide.
Leads Provided at No Cost
Focus on serving clients-no prospecting required.
Weekly Pay + Bonuses
Earn consistent weekly income with additional performance-based incentives.
Lifetime Renewals
Build long-term income through ongoing client relationships.
Comprehensive Benefits
Health insurance reimbursement, life insurance, and more.
Union-Backed Structure
Enjoy stability and protection through a union-supported environment.
Mentorship & Training
Receive full training and continuous support from experienced leaders.
Industry-Leading Technology
Access advanced tools designed to maximize efficiency and success.
100% Remote Flexibility
Work from home and manage your schedule independently.What We're Looking For
  • Individuals passionate about helping others and making a difference
  • Competitive, goal-driven professionals motivated to succeed
  • Dependable, trustworthy, and accountable team members
  • Adaptable individuals eager to learn and grow in a remote environment

Our team is diverse-ranging from recent graduates to experienced professionals across various industries. If you're motivated and ready to build a meaningful career, this opportunity could be the right fit for you.Ready to Get Started?
Take the next step toward a flexible, purpose-driven career where your effort drives your success.
Apply today and begin building your future with AO Globe Life-from anywhere.

Apply