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Virtual Customer Care Jobs in Indiana (NOW HIRING)

Liveops

Remote Spanish Bilingual Customer Service

Greenwood, IN · Remote

$14.75 - $18.50/hr

... virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your ...

Liveops

Remote Spanish Bilingual Customer Service

Hammond, IN · Remote

$15 - $18.75/hr

... virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your ...

Joink

Customer Installation Coordinator

Terre Haute, IN · On-site

$20 - $23/hr

Collaborate effectively with Sales, Fiber Operations, Customer Care, Construction, and other ... Regular participation in virtual meetings, training sessions, and team communications is expected.

Centra

Interactive Virtual Representative I

Columbus, IN · On-site

$21.88/hr

The Interactive Virtual Representative is responsible for welcoming and engaging in meaningful ... At Centra, we approach compensation with care and integrity, ensuring our pay practices reflect ...

Centra

Interactive Virtual Representative I

Columbus, IN · On-site +1

$21.88/hr

The Interactive Virtual Representative is responsible for welcoming and engaging in meaningful ... At Centra, we approach compensation with care and integrity, ensuring our pay practices reflect ...

The Ghoman Group

Head Housekeeper

Carmel, IN · On-site

$65 - $75/hr

... world class\" customer care and service to all residents, internal employees / clients and ... No virtual hirings. Responsibilities * Assigns workers their duties and inspects work for ...

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All JobsCustomer Care JobsVirtual Customer Care JobsVirtual Customer Care Jobs in Indiana

Virtual Customer Care information

See Indiana salary details

$9

$16

$24

How much do virtual customer care jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual customer care in Indiana is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.40 per hour, depending on experience, location, and employer.

What is a virtual customer care representative?

A Virtual Customer Care representative is a professional who provides customer service and support remotely, often via phone, email, chat, or social media. They assist customers with questions, resolve issues, and guide them through products or services, all while working from a location outside of a traditional office. This role typically requires strong communication and problem-solving skills, as well as proficiency with digital tools. Virtual Customer Care representatives play a crucial role in maintaining customer satisfaction and loyalty for companies operating online or with remote support teams.

How does a virtual customer care representative typically collaborate with other departments to resolve customer issues?

In a Virtual Customer Care role, you’ll often work closely with teams such as technical support, billing, and sales to address customer inquiries and resolve complex problems. While most communication takes place via digital channels like email, chat, or internal ticketing systems, effective collaboration relies on clear documentation and timely follow-ups. This cross-departmental coordination helps ensure customers receive accurate information and a seamless support experience. Being proactive in communication and building strong relationships with colleagues are key to success in this role.

What are the key skills and qualifications needed to thrive as a virtual customer care representative, and why are they important?

To thrive as a Virtual Customer Care representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are generally required. Familiarity with customer relationship management (CRM) platforms, live chat tools, and helpdesk software is typically expected. Patience, empathy, and active listening are critical soft skills for delivering positive customer experiences remotely. These competencies ensure efficient resolution of customer issues, promote customer satisfaction, and help maintain brand reputation in a virtual environment.

What is the difference between Virtual Customer Care vs Virtual Customer Support?

AspectVirtual Customer CareVirtual Customer Support
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facing rolesRemote, technical or product-focused roles
Industry UsageRetail, service industries, hospitalityIT, software, tech companies
Common Search IntentCustomer service jobs, client interactionTechnical support jobs, troubleshooting roles

Virtual Customer Care and Virtual Customer Support both involve remote roles assisting customers. However, Virtual Customer Care emphasizes building relationships and providing personalized service, while Virtual Customer Support focuses on technical troubleshooting and resolving product issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Customer Care jobs in Indiana?

The most popular types of Customer Care jobs in Indiana are:

What are popular job titles related to Virtual Customer Care jobs in Indiana?

For Virtual Customer Care jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Care jobs in Indiana look for?

The top searched job categories for Virtual Customer Care jobs in Indiana are:

What cities in Indiana are hiring for Virtual Customer Care jobs?

Cities in Indiana with the most Virtual Customer Care job openings:

Virtual Customer Care jobs near you
Infographic showing various Virtual Customer Care job openings in Indiana as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $33,620 per year, or $16.2 per hour.

Remote Spanish Bilingual Customer Service

Liveops

Greenwood, IN • Remote

$14.75 - $18.50/hr

Contractor

Re-posted 28 days ago

Job description

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths. 

As an Independent Contractor, you will:
  • Be your own boss
  • Choose when and to whom you provide support services
  • Set your own schedule
  • Provide a distraction-free home office
  • Provide your own home office equipment
  • Handle customer calls, assess needs, and solve problems
Requirements:
  • Strong verbal and written English and Spanish skills
  • At least 1 year of phone-based customer support experience
  • Computer skills, including navigating multiple systems and documenting call notes
  • Ability to sit for long periods
  • Patience and empathy
  • Ability to provide services pursuant to your contract independently
Compensation:
  • Submit invoices and receive payment for completed services pursuant to contract
  • Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
  • ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
  • Complete an application and pass a background check
  • Sign an Independent Contractor Agreement
  • Complete a W9 form and set up direct deposit
  • Complete program-specific certifications
Background Check Information

The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.  

View our background requirements
Computer requirements:
  • Some clients may require additional security measures and equipment
  • Wired internet connection
  • Android or Apple Phone
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Review the Liveops basic technology requirements
 
Hours:
  • Choose your own schedule by self-scheduling 30-minute blocks
  • Client hours of operation will vary
Apply now and become part of the Liveops Nation—where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

 
Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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