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Virtual Csr Jobs in Decatur, GA (NOW HIRING)

Da MaddHouze

Customer Service Representative

Cumberland, GA

$15.25 - $20.75/hr

A customer service representative/CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Clockwork Concepts

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a CSR, you will continuously strive to enhance the customer experience and promote brand loyalty. The job: The primary responsibility of this entry-level role is to meet with current and potential ...

Alphabe Insight

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Service Representative We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will serve as the first point of contact for ...

Heathos LLC

Customer Service Representative

Alpharetta, GA · On-site

$15.25 - $20.75/hr

Customer Service Representative Location: Georgia About Heathos Heathos is transforming the healthcare insurance landscape through a connected, data-driven ecosystem that simplifies complexity and ...

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All JobsVirtual Csr JobsVirtual Csr Jobs in Decatur, GA

Virtual Csr information

See Decatur, GA salary details

$9

$18

$26

How much do virtual csr jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for virtual csr in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are Virtual CSRs?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by Virtual Customer Service Representatives, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.
What are the most commonly searched types of Csr jobs in Decatur, GA? The most popular types of Csr jobs in Decatur, GA are:
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What job categories do people searching Virtual Csr jobs in Decatur, GA look for? The top searched job categories for Virtual Csr jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Virtual Csr jobs? Cities near Decatur, GA with the most Virtual Csr job openings:
Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Decatur, GA as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Service Representative

Da MaddHouze

Cumberland, GA

$15.25 - $20.75/hr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Company Description

Company Overview: Da MaddHouze is committed 100% in showcasing and shining local artists/bands around the Bay Area and beyond. We offer radio play thru The Bay's KPOO 89.5FM and also thru the free mobile tunein radio app. Besides radio play, we offer promotion thru our website (www.damaddhouze.com) , live on air interviews, event coverage, hosting and independent nation wide tours. Follow us IG: @damaddhouze Twitter: @damaddhouze Facebook: @damaddhouze

Job Description

Job Brief: 

We are looking for a customer-oriented service representative. A customer service representative/CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.

Responsibilities :

  • Generate sales leads.

  • Identify and assess customers' needs to achieve satisfaction.

  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

  • Provide accurate, valid and complete information by using the right methods/tools.

  • Meet personal/customer service team sales targets and call handling quotas.

  • Follow communication procedures, guidelines and policies.

  • Take the extra mile to engage customers.

Qualifications
  • Proven customer support experience or experience as a client service representative.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High school degree or Equivalent.
Additional Information

Job Benefits to Staffs:

  • salary.
  • Vacation days.
  • Sick, personal, and parental leave.
  • Child and elder care.
  • Health insurance.
  • Retirement plans.
  • Professional development.

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