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Virtual Chat Customer Service Jobs in Georgia (NOW HIRING)

Limitless East Marketing

Customer Service Assistant

Atlanta, GA · On-site

$16.50 - $22.75/hr

Respond promptly and professionally to customer inquiries via phone, email, or chat. * Assist ... Previous experience in customer service or a related field preferred. * Strong interpersonal skills ...

ays s.r.o.

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • PTO

Key Responsibilities: - Respond to customer inquiries and concerns via phone, email, or chat in a timely and professional manner - Provide information about products and services to customers ...

Guild Garage Group

Customer Service Representative

Marietta, GA · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You'll be the voice of All 4 Seasons--supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back. You'll: * Deliver top-notch ...

AYS

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • PTO

Key Responsibilities: - Respond to customer inquiries and concerns via phone, email, or chat in a timely and professional manner - Provide information about products and services to customers ...

Guild Garage Group

Customer Service Representative

Marietta, GA · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You'll be the voice of All 4 Seasons-supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back. You'll: * Deliver top-notch service ...

RYLAND ENVIRONMENTAL INC

Customer Service Rep

Waycross, GA · On-site

$12.50 - $17.25/hr

The Customer Service Representative (CSR) plays a crucial role in ensuring customer satisfaction ... Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

RemX

Be Seen First

Customer Service Specialist

Sandy Springs, GA · On-site

$17/hr

Customer Service Specialist Pay: $17 Location: Onsite Sandy Springs, GA Shifts available: 10am to ... Troubleshoot customer issues over the phone, chat, and email. * Maintain a balance between company ...

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Virtual Chat Customer Service information

How does a virtual chat customer service representative typically collaborate with other departments to resolve customer issues?

As a Virtual Chat Customer Service representative, you’ll frequently collaborate with departments such as technical support, billing, or sales to address complex customer concerns. While most interactions happen via chat, you may escalate tickets or communicate asynchronously with internal teams using tools like Slack or ticketing systems. Effective communication and detailed documentation are key, as they ensure a smooth handoff of information and timely resolution of customer issues. This collaborative environment fosters teamwork and helps develop your problem-solving and multitasking abilities.

What is a virtual chat customer service representative?

A Virtual Chat Customer Service representative is a professional who assists customers online through live chat platforms instead of over the phone or in person. Their main responsibilities include answering customer inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience. They typically work remotely, using specialized software to communicate with multiple customers simultaneously. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company's products or services.

What is the difference between Virtual Chat Customer Service vs Virtual Phone Customer Service?

AspectVirtual Chat Customer ServiceVirtual Phone Customer Service
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional phone etiquette training
Work EnvironmentOnline chat platforms, remote from homeCall centers or remote, handling customer calls
Employer & IndustryRetail, tech, e-commerce companiesTelecommunications, retail, service industries
Search & ComparisonOften compared for remote customer support rolesCommonly compared with chat roles for communication methods

Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.

What are the key skills and qualifications needed to thrive as a virtual chat customer service representative?

To thrive as a Virtual Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems like Salesforce or Zendesk, and ticketing tools is typically required. Excellent multitasking, patience, and a customer-centric attitude help representatives stand out in handling multiple conversations efficiently. These skills and qualities are vital to deliver timely, accurate, and positive support experiences in a fast-paced digital environment.

What are the most commonly searched types of Chat Customer Service jobs in Georgia?

The most popular types of Chat Customer Service jobs in Georgia are:

What are popular job titles related to Virtual Chat Customer Service jobs in Georgia?

For Virtual Chat Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Virtual Chat Customer Service jobs in Georgia look for?

The top searched job categories for Virtual Chat Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Virtual Chat Customer Service jobs?

Cities in Georgia with the most Virtual Chat Customer Service job openings:

Virtual Chat Customer Service jobs near you
Infographic showing various Virtual Chat Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative

Limitless East Marketing

Atlanta, GA

$15.50 - $21/hr

Full-time

Re-posted 19 days ago

Job description

Company Description

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm - we're your growth partners, your storytellers, and your biggest cheerleaders.

Job Description

Position Overview

We are seeking a dedicated and personable Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, ensuring their satisfaction through effective communication and timely resolution of their inquiries and concerns. You will play a critical role in fostering a positive company image by providing exceptional service, addressing customer needs with empathy, and delivering accurate information about our products and services.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and issues with empathy and efficiency.
  • Provide accurate information about products, services, and company policies.
  • Maintain detailed records of customer interactions and transactions.
Qualifications

Requirements

  • High school diploma or equivalent; college degree preferred.
  • Excellent communication and interpersonal skills.
  • Proven experience in a customer service role or related field.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle high-pressure situations with patience and professionalism.
Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

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