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Virtual Chat Customer Service Jobs in Perry, GA (NOW HIRING)

dbi

Customer Service Representative

Macon, GA · On-site

$15.25 - $20.75/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be ...

Liveops

Remote Customer Service Agent

Macon, GA · Remote

$14.75 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Warner Robins, GA · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

dbi

Alterations Customer Service Representative

Macon, GA · On-site

$15.25 - $20.75/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...

dbi

Alterations Customer Service Representative

Macon, GA · On-site

$15.25 - $20.75/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...

AO Globe Life

Web-Based Customer Service Rep

Warner Robins, GA · On-site +1

$13.50 - $18.50/hr

Comfort using computers and virtual communication tools * Problem-solving ability and attention to detail * A genuine desire to help others Sales, customer service, healthcare, education, recruiting ...

Ail

Web-Based Customer Service Rep

Warner Robins, GA · On-site

$14.75 - $20.25/hr

Comfort using computers and virtual communication tools * Problem-solving ability and attention to detail * A genuine desire to help others Sales, customer service, healthcare, education, recruiting ...

Liveops

Remote Spanish Bilingual Customer Service

Macon, GA · Remote

$14.75 - $18.75/hr

... virtual teleservices for industry-leading brands. Whether your background is in healthcare, ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...

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All JobsChat Customer Service JobsVirtual Chat Customer Service JobsVirtual Chat Customer Service Jobs in Perry, GA

Virtual Chat Customer Service information

See Perry, GA salary details

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How much do virtual chat customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for virtual chat customer service in Perry, GA is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $16.49 per hour, depending on experience, location, and employer.

What is a virtual chat customer service representative?

A Virtual Chat Customer Service representative is a professional who assists customers online through live chat platforms instead of over the phone or in person. Their main responsibilities include answering customer inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience. They typically work remotely, using specialized software to communicate with multiple customers simultaneously. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company's products or services.

What are the key skills and qualifications needed to thrive as a virtual chat customer service representative?

To thrive as a Virtual Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems like Salesforce or Zendesk, and ticketing tools is typically required. Excellent multitasking, patience, and a customer-centric attitude help representatives stand out in handling multiple conversations efficiently. These skills and qualities are vital to deliver timely, accurate, and positive support experiences in a fast-paced digital environment.

How does a virtual chat customer service representative typically collaborate with other departments to resolve customer issues?

As a Virtual Chat Customer Service representative, you’ll frequently collaborate with departments such as technical support, billing, or sales to address complex customer concerns. While most interactions happen via chat, you may escalate tickets or communicate asynchronously with internal teams using tools like Slack or ticketing systems. Effective communication and detailed documentation are key, as they ensure a smooth handoff of information and timely resolution of customer issues. This collaborative environment fosters teamwork and helps develop your problem-solving and multitasking abilities.

What is the difference between Virtual Chat Customer Service vs Virtual Phone Customer Service?

AspectVirtual Chat Customer ServiceVirtual Phone Customer Service
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional phone etiquette training
Work EnvironmentOnline chat platforms, remote from homeCall centers or remote, handling customer calls
Employer & IndustryRetail, tech, e-commerce companiesTelecommunications, retail, service industries
Search & ComparisonOften compared for remote customer support rolesCommonly compared with chat roles for communication methods

Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.

Are remote chat customer service jobs legit?

Remote chat customer service jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, computer literacy, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the opportunity before applying.

How do I become a virtual chat customer service agent?

To become a virtual chat customer service agent, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or messaging platforms. Many employers require previous customer service experience and basic computer skills; some may also prefer certifications in customer service or related fields. Training is often provided by the employer, and a reliable internet connection is essential for remote work.

What are the most commonly searched types of Chat Customer Service jobs in Perry, GA?

The most popular types of Chat Customer Service jobs in Perry, GA are:

What are popular job titles related to Virtual Chat Customer Service jobs in Perry, GA?

For Virtual Chat Customer Service jobs in Perry, GA, the most frequently searched job titles are:

What job categories do people searching Virtual Chat Customer Service jobs in Perry, GA look for?

The top searched job categories for Virtual Chat Customer Service jobs in Perry, GA are:

What cities near Perry, GA are hiring for Virtual Chat Customer Service jobs?

Cities near Perry, GA with the most Virtual Chat Customer Service job openings:

Virtual Chat Customer Service jobs near you
Infographic showing various Virtual Chat Customer Service job openings in Perry, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,867 per year, or $15.3 per hour.

Customer Service Representative

Ryland Environmental Inc

Macon, GA

$14 - $19/hr

Full-time

Re-posted 7 days ago

Job description

```html
Customer Service Representative

Location: Macon, GA, 31206

Job Description

We are seeking a friendly and dedicated Customer Service Representative to join our team in Macon, GA. The ideal candidate will be responsible for providing exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience.

Responsibilities
  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Assist customers with product information, order placement, and account management.
  • Resolve customer complaints and issues efficiently while maintaining a positive attitude.
  • Document customer interactions and maintain accurate records in the company database.
  • Collaborate with other departments to ensure customer satisfaction and timely resolution of problems.
  • Follow up with customers to ensure their issues have been resolved satisfactorily.
  • Stay updated on product knowledge and company policies to provide accurate information.
Qualifications
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to handle difficult situations with patience and professionalism.
  • Strong problem-solving skills and attention to detail.
  • Proficient with computers and customer service software.
  • Ability to work independently and as part of a team.
How to Apply

If you are passionate about helping customers and want to be part of a dynamic team, please submit your resume and cover letter to our HR department.

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