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Virtual Chat Assistant Jobs in Raleigh, NC (NOW HIRING)

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. The starting ...

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. The starting ...

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. The starting ...

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. The starting ...

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. All US-based ...

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Virtual Chat Assistant information

See Raleigh, NC salary details

$11

$23

$32

How much do virtual chat assistant jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for virtual chat assistant in Raleigh, NC is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Chat Assistant, and why are they important?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What are virtual chat assistants?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

What are some common challenges Virtual Chat Assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.
What cities near Raleigh, NC are hiring for Virtual Chat Assistant jobs? Cities near Raleigh, NC with the most Virtual Chat Assistant job openings:
Maintenance Mechanic - Benefits Start Day 1

Maintenance Mechanic - Benefits Start Day 1

3M

Knightdale, NC

$32.54/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


3M rating

8.0

Company rating: 8.0 out of 10

Based on 235 frontline employees who took The Breakroom Quiz

133rd of 519 rated manufacturers


Job description

Job Description:
Maintenance Mechanic
3M is seeking Maintenance Mechanic candidates for Moncure, North Carolina!
  • Weekend Crew, 6AM -6PM, 3-4 day weekend
  • New hires start with 3 weeks paid vacation + 12 paid Holidays
  • Health, vision and dental start day one
  • Employee stock discount
  • 401K Match of 5%

Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You'll Make in this Role
As a Maintenance Mechanic, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
  • Troubleshoot, repair, maintain, and improve mechanical equipment and components. These components may include: Pneumatic and hydraulic components, Gearboxes, couplings and power transmission systems, Bearings and lubrication practices, pumps, valves, pumping and piping systems, Clutch, brakes and drive components
  • Troubleshoot, repair, maintain, and improve systems components. These activities may include: Motors, drive control components and I/O, Working knowledge of controls programming electrical sensors and field devices, Network systems and communication.
  • Perform millwright tasks: Moving material, equipment and machinery using standard methods of lifting, rigging, hoisting, blocking, skidding and rolling.
  • Troubleshoot and repair low voltage electrical equipment and may include: Replace and wire motors, Replace fuses, Replace or adjust micro switches, proximity switches, photo eyes etc.
  • Perform Preventive, Predictive, and Emergency Maintenance inclusive of: Production equipment, material handling equipment, safety devices and facility utilities following standard procedures as indicated on PM route sheets or in equipment manuals, Set-up PM's on new equipment, Update PM's on existing equipment for frequency and job plan.

Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
  • Possess a High School Diploma / GED or higher (completed prior to start)
  • 2 years of Maintenance experience in an Industrial/manufacturing setting.

Additional qualifications that could help you succeed even further in this role include:
  • Associate's degree in an engineering-related field (Mechatronics, Industrial Electronics, or industrial maintenance field
  • Ability to read and understand mechanical and electrical drawings

Work location:
Onsite - Moncure, North Carolina
Relocation Assistance: Not Authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
The starting rate of pay for this position is $32.54 per hour. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at:
Applicable to US Applicants Only:The starting rate of pay for this position is $32.23, with the potential to reach $32.66 . This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at:
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Pay & Benefits Overview:
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please click on the following links and select the country where you are applying for employment to review the applicable Terms of Use (link here) and Privacy Policy (link here) . Before submitting your application, you will be asked to confirm your agreement with the terms.

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