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Virtual Chat Assistant Jobs in Tennessee (NOW HIRING)

... virtual productions, and set & automation systems to bring their creative visions to life. With 38 ... Travel into the field to startup and commission products, as required. * Assist in the research and ...

BCBA (Board Certified Behavior Analyst)

Knoxville, TN · Hybrid

$77K - $119K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Advance from BCBA → Lead BCBA → Senior BCBA → Assistant Clinical Director → Clinical ... Chat with a recruiter on your schedule  * Virtual interview with a Regional BCBA  * Fast ...

BCBA (Board Certified Behavior Analyst)

Gallatin, TN · Hybrid

$77K - $119K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Advance from BCBA → Lead BCBA → Senior BCBA → Assistant Clinical Director → Clinical ... Chat with a recruiter on your schedule  * Virtual interview with a Regional BCBA  * Fast ...

Retail Supervisor

Memphis, TN · On-site

$14.20 - $17.94/hr

  • Vision

  • Retirement

As a member of the management team, you will assist in building and retaining a high performing ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

BCBA (Board Certified Behavior Analyst)

Memphis, TN · Hybrid

$72K - $109K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BCBA → Lead BCBA → Senior BCBA → Assistant Clinical Director → Clinical Director → ... Chat with a recruiter on your schedule  * Virtual interview with a Regional BCBA  * Fast ...

BCBA (Board Certified Behavior Analyst)

Knoxville, TN · Hybrid

$72K - $109K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BCBA → Lead BCBA → Senior BCBA → Assistant Clinical Director → Clinical Director → ... Chat with a recruiter on your schedule  * Virtual interview with a Regional BCBA  * Fast ...

BCBA (Board Certified Behavior Analyst)

Lebanon, TN · Hybrid

$70K - $109K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BCBA → Lead BCBA → Senior BCBA → Assistant Clinical Director → Clinical Director → ... Chat with a recruiter on your schedule  * Virtual interview with a Regional BCBA  * Fast ...

BCBA (Board Certified Behavior Analyst)

Memphis, TN · Hybrid

$72K - $109K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BCBA → Lead BCBA → Senior BCBA → Assistant Clinical Director → Clinical Director → ... Chat with a recruiter on your schedule  * Virtual interview with a Regional BCBA  * Fast ...

... virtual productions, and set & automation systems to bring their creative visions to life. With 38 ... Travel into the field to startup and commission products, as required. * Assist in the research and ...

$17.75 - $19.75/hr

... virtual productions, and set & automation systems to bring their creative visions to life. With 38 ... Travel into the field to startup and commission products, as required. * Assist in the research and ...

988 Crisis Navigator

Nashville, TN

$15.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Conduct follow-up calls to individuals who reached out via chat/text and are deemed moderate to ... Answer incoming chats/texts from visitors utilizing 988. * Assist in administrative tasks as needed.

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Showing results 21-40

Virtual Chat Assistant information

What are the key skills and qualifications needed to thrive as a virtual chat assistant?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What is a virtual chat assistant?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

What are some common challenges virtual chat assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.

What cities in Tennessee are hiring for Virtual Chat Assistant jobs?

Cities in Tennessee with the most Virtual Chat Assistant job openings:

Infographic showing various Virtual Chat Assistant job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.

Full-time

Posted 23 days ago


Production Resource Group rating

7.6

Company rating: 7.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

190th of 492 rated business services


Job description

PRG is the worlds leading technology provider within the entertainment and events industry. Our mission is to bring together the power of our people with our production and rental expertise to deliver unforgettable events.
PRG has the largest inventory of production equipment for hire and offers a complete 360-degree range of services to clients within the live events industry. These include music touring and festivals, TV & Film, Theatre, Sports and E-sports and Corporate live events. Our clients and partners rely on PRGs innovation, experience and in-depth expertise in video, lighting, rigging, staging, virtual productions, and set & automation systems to bring their creative visions to life. With 38 offices located in North America, South America, Europe, the Middle East, Asia and Australia, PRG offers the ability to provide services worldwide by collaborating with our local partners.

Summary/objective

Position requires knowledge of multiple disciplines. The Team Leader  must be able to continually switch job responsibilities and maintain the product quality and schedule. Bulk of time is spent laying out a design that can be easily implemented with emphasis on being able to take work performed on earlier projects and both re-use and streamline new designs to produce a better product for less cost. Responsible for the final Quality Control Check of all products within discipline that leave the building and supporting all those products in the field.

 

Supervisory responsibilities

Coordination of team members and maintain schedules

Essential functions

  • Interface with Designers, Engineers, and Production staff to offer suggestions that deliver upon the designer’s intent.
  • Bid/Design/Order/Assemble/Test products within assigned discipline.
  • Interface with Project Management and Operations Management to establish and meet project deadlines.
  • Provide ongoing support to existing base of designs.
  • Provide direction and supervision to assigned shop personnel.
  • Design schematics capable of being fabricated in-house or outsourced.
  • Travel into the field to startup and commission products, as required.
  • Assist in the research and implementation of new products within discipline. 

Knowledge, Skills, and Abilities

  • Extensive knowledge of products and solutions used in discipline
  • Microsoft suite of Office products
  • Able to lead a team
  • Communication to members of team and management staff

 Physical Demands

  • Frequently required to sit, stand, walk, stoop, kneel, crouch or crawl. 
  • Specific vision abilities for this job may include close vision, distance vision, peripheral vision, depth perception and ability to adjust and focus, with or without the use of glasses or contact lenses. 
  • While performing the duties of this job, the employee may be exposed to follow spots and moving lights, loud noises, fumes, or airborne particles, moving mechanical parts, and vibration.   
  • Ability to lift, push, pull, and/or carry objects up to 75 pounds, as necessary.
  • Must be able to communicate effectively by listening and in both written and verbal forms. 
  • Must be able to work in various weather and temperature conditions to include extreme heat, humidity and cold.  

Travel required

  • Less than 25% of the time. Occasional presence needed on show site.
  • Must have valid Driver’s License 

Required education and experience

  • 5 years designing solutions within discipline
  • BS Technical Theatre or Engineering, or equivalent experience
  • CAD fluent

PRG is an Equal Opportunity Employer. PRG is a drug-free work environment, pre-employment testing will be required.


This is a safety sensitive position and will require pre-employment drug screening.

Production Resource Group LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

PRG cares about the safety of our employees and applicants. PRG does not use chat rooms for job searches or communications. PRG will never request personal information via informal chat platforms or unsecure email. PRG will never ask for money or an exchange of money, banking or other personal information prior to an in-person interview. Be aware of potential scams while job seeking. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/


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