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Virtual Banker Jobs in Tennessee (NOW HIRING)

TNBANK

Personal Banker

Oak Ridge, TN · On-site

$18.50 - $22.50/hr

Presentations Using a computer application to create, manipulate, edit, and show virtual slide ... Banking Experience Physical Demands * The ability to lift 20 pounds to the height of 3-5 feet.

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How much do virtual banker jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for virtual banker in Tennessee is $18.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $20.53 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A virtual banker can potentially earn $2,000 a week by providing financial services remotely, such as customer support, account management, or financial advising, often requiring relevant certifications and strong communication skills. Achieving this income level typically involves working full-time hours, gaining experience, and possibly handling multiple clients or accounts simultaneously. Building a reputation and utilizing digital tools like CRM software can also help increase earning potential.

What jobs pay 4000 a week without a degree?

A virtual banker role typically requires financial knowledge and customer service skills but may not require a degree. High-paying roles that can reach $4,000 weekly often involve sales, real estate, or freelance consulting, which rely on experience and performance rather than formal education. These jobs may require certifications, licenses, or strong interpersonal skills and often involve flexible schedules or remote work environments.

How to make $1000 a week remotely?

A virtual banker can potentially earn $1000 a week by providing financial services such as account management, customer support, or financial advising remotely, often through freelance platforms or direct client contracts. Success depends on experience, certifications, and the ability to handle multiple clients or tasks efficiently, often requiring strong communication skills and familiarity with banking software. Building a client base and offering specialized services can help increase earnings to reach this goal.

What is a Virtual Banker job?

A Virtual Banker is a customer service and financial support professional who assists clients with banking needs remotely, typically via phone, chat, or online platforms. They help customers with account inquiries, transactions, loan applications, and technical support, ensuring a seamless digital banking experience. This role requires strong communication skills, financial knowledge, and the ability to resolve customer concerns efficiently. Virtual Bankers play a crucial role in enhancing customer satisfaction and promoting banking products and services.

What does a virtual banker do?

A virtual banker provides banking services remotely through digital channels such as video calls, chat, or online platforms. They assist customers with account management, financial advice, and transactions without in-person interaction, often using banking software and communication tools. Strong communication skills and knowledge of banking products are essential for this role.

What are the key skills and qualifications needed to thrive in the Virtual Banker position, and why are they important?

To thrive as a Virtual Banker, you need a strong understanding of banking products, financial regulations, and customer relationship management, ideally supported by relevant education or experience in finance or banking. Proficiency with digital banking platforms, customer management systems (CRMs), and secure communication tools is commonly required. Strong communication, problem-solving abilities, and a focus on customer service help set top candidates apart. These skills and qualifications are essential for building client trust, efficiently handling remote transactions, and ensuring compliance in a virtual banking environment.

What does the typical workday look like for a Virtual Banker, and how do they collaborate with their team?

A Virtual Banker’s workday usually involves conducting client consultations via video calls, phone, or secure messaging platforms, assisting customers with account inquiries, transactions, and financial advice. You will frequently use online banking tools and CRMs to manage client relationships and document interactions. While much of the work is independent, Virtual Bankers regularly collaborate with loan officers, branch managers, and support staff through virtual meetings and shared platforms to resolve complex issues and ensure seamless service. This hybrid approach allows Virtual Bankers to deliver personalized service while remaining connected with their team and the larger financial institution. The role offers dynamic interaction and the satisfaction of helping clients achieve their financial goals from a remote workspace.

What are the most commonly searched types of Banker jobs in Tennessee? The most popular types of Banker jobs in Tennessee are:
What are popular job titles related to Virtual Banker jobs in Tennessee? For Virtual Banker jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Virtual Banker jobs in Tennessee look for? The top searched job categories for Virtual Banker jobs in Tennessee are:
What cities in Tennessee are hiring for Virtual Banker jobs? Cities in Tennessee with the most Virtual Banker job openings:
Virtual Banker jobs near you
Infographic showing various Virtual Banker job openings in Tennessee as of July 2026, with employment types broken down into 1% Internship, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,259 per year, or $18.9 per hour.

Client Service Banker - Contact Center

First Horizon Bank

Knoxville, TN

$14.75 - $19/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

First Horizon Bank rating

8.3

Company rating: 8.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

39th of 170 rated banks

Job description

Location: On site at location listed in job posting.  

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

For Next Class: August 24, 2026

Start Date and Shifts: The recruiter will review the available start date and shifts with applicants during the process.

Please note: this is NOT a remote nor work from home position.

See what it's like: click the link or copy the site into your address bar: Virtual Banker - Client Experience Associate

Position Overview: 

What you’ll do: Phone-based client service 

  • Serve as a primary point of contact for inbound client phone calls, handle call routing, authentication, and issue triage. 
  • Resolve everyday banking needs (e.g., account inquiries, funds transfers, payments, debit/ATM card support, digital banking assistance) with first-call resolution as the goal. 
  • Educate clients on digital tools and self-service features to simplify their banking. 

Issue resolution and follow-up 

  • De-escalate concerns with empathy and professionalism; own the issue through resolution. 
  • Document interactions and outcomes in our CRM and related systems in real time. 

Risk, compliance, and quality 

  • Follow identity verification, privacy, and fraud-prevention procedures; escalate suspicious activity per policy. 
  • Adhere to bank policies, procedures, and applicable regulations; maintain accurate records and high-quality work. 

Teamwork and continuous improvement 

  • Partner with associates across branches, operations, and support teams to deliver consistent client experience. 
  • Participate in ongoing training, coaching, and feedback; contribute ideas to improve processes and client satisfaction. 

Scheduling and coverage 

  • Work onsite with a flexible schedule that may include morning, afternoon, and evening shifts, plus Saturdays, based on client demand 

Important note 

  • This is a service-focused role.    
  • No licenses or registrations are required for this position. 

Qualifications 

  • Education - High school diploma or GED required, associate or bachelor’s degree preferred. 
  • Experience - 1–3 years of client-facing experience in banking, financial services, or a call center environment preferred. 
  • Demonstrated success meeting service, quality, and productivity goals. 

Skills 

  • Client-first mindset with excellent phone etiquette, active listening, communication, and problem-solving skills. 
  • Strong attention to detail; able to navigate multiple systems while maintaining accuracy. 
  • Comfortable working in a metric-driven environment with the ability to prioritize and adapt. 
  • Bilingual skills are a plus. 

Technical proficiency 

  • Proficiency with call handling tools, CRM platforms, and Microsoft Office (or similar productivity tools); ability to learn new systems quickly. 

Shifts:

  • Shifts starting from 7:00 AM - 1:30 PM / Monday - Friday
  • Saturday shifts are a requirement. 

Training Schedule:

  • 8 weeks duration
    • Week 1-3: Monday - Friday / 8:30 AM - 5:00 PM
    • Week 4 -7: Work assigned scheduled shift
    • Week 8: Monday - Friday 8:30 AM - 5:00 PM
    • Week 9: Work assigned scheduled shift

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. 

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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