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Virtual Case Manager Jobs in Nebraska (NOW HIRING)

This position may be filled remotely, our virtual office The Link, or in any of our locations. SCOPE OF RESPONSIBILITIES: Provide attorneys and paralegals with assistance in managing case files ...

Clinic RN Lead

Omaha, NE · On-site

$30.50 - $41.25/hr

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers ... From complex case management to hands-on assistance, you'll be leading by example and upholding the ...

Clinic RN Lead

Omaha, NE · On-site

$29.36 - $43.68/hr

Where You'll Work From primary to specialty care, as well as walk-in and virtual services, CHI ... From complex case management to hands-on assistance, you'll be leading by example and upholding the ...

Clinic RN Lead

Omaha, NE

$29.36 - $43.68/hr

From complex case management to hands-on assistance, you'll be leading by example and upholding the ... virtual services, CHI Health Clinic delivers more options and better access so you can spend time ...

Clinic RN Lead

Omaha, NE

$29.36 - $43.68/hr

From complex case management to hands-on assistance, you'll be leading by example and upholding the ... virtual services, CHI Health Clinic delivers more options and better access so you can spend time ...

Neurology Clinic RN

Omaha, NE · On-site

$27.97 - $41.60/hr

Educate patients and families about health status, health maintenance, and management of acute and ... virtual services, CHI Health Clinic delivers more options and better access so you can spend time ...

Urology Clinic RN

Omaha, NE · On-site

$27.97 - $41.60/hr

Educate patients and families about health status, health maintenance, and management of acute and ... virtual services, CHI Health Clinic delivers more options and better access so you can spend time ...

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Virtual Case Manager information

See Nebraska salary details

$13

$23

$40

How much do virtual case manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for virtual case manager in Nebraska is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.67 per hour, depending on experience, location, and employer.

What does a typical day look like for a Virtual Case Manager?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What are the key skills and qualifications needed to thrive in the Virtual Case Manager position, and why are they important?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What is a Virtual Case Manager job?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What are popular job titles related to Virtual Case Manager jobs in Nebraska? For Virtual Case Manager jobs in Nebraska, the most frequently searched job titles are:
Social Worker - Mental Helath Residential Rehabilitation Treatment Program (MT-RRTP)

Social Worker - Mental Helath Residential Rehabilitation Treatment Program (MT-RRTP)

Veterans Health Administration

Omaha, NE • On-site, Remote

$66K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

New


Veterans Health Administration rating

8.1

Company rating: 8.1 out of 10

Based on 992 frontline employees who took The Breakroom Quiz

68th of 885 rated healthcare providers


Job description

Summary
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.
Learn more about this agency
Duties
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This position is located in the Mental Health Service Line, Mental Health Residential Rehabilitation Treatment Program (MH-RRTP) as a mental health provider with expertise in the treatment of substance use disorders and mental health conditions.The Social Worker will function as part of a multidisciplinary team, and will independently assess, evaluate and treat veterans with addictions and mental health disorders. The incumbent is responsible for completing assessments, case management, group treatment, and discharge planning for veterans admitted to the residential program.
This position reports administratively and clinically to the Chief of MH-RRTP/SUDP, NWI Health Care System. The incumbent plays an active role on MH-RRTP team which meets daily to review and discuss clinical and administrative issues within the residential program. The health care and psychosocial needs of this population are highly complex and require a significant degree of independence, case management, clinical oversight, and creative problem solving.
Major duties include, but are not limited to the following:
  • Provides services to Veterans with substance use and other mental health conditions needing specialized services, through the provision of psychotherapy using the most appropriate evidence-based modalities.
  • Exercises mature and professional judgment and flexible use of a wide range of clinical skills and actively participates in program planning in the identification of program needs and utilizing outcome evaluations to improve treatment services and to design system changes. The incumbent directly contributes to stronger treatment engagement and improved Veteran experience.
  • Facilitates Veterans' timely referral to specialty mental health or substance abuse treatment as appropriate. Improves coordination across all phases of care to enhance outcomes in MH-RRTP by ensuring timely communication among disciplines, reducing delays from screening to admission, supporting solid discharge planning, and ensuring seamless transitions throughout the care continuum.
  • The incumbent is the point of contact for MH-RRTP transition/discharge planning and follow-up care and collaborates with internal and external stakeholders to facilitate transition and discharge plans in a timely and efficient manner. The incumbent will be aware of appropriate community resources and act as liaison between VA and community resources, to include marketing and public relation duties as needed.
  • Provides clinical and administrative duties in support of MH-RRTP service including:
    • Scheduling of Veterans and related issues
    • Assisting with timely and efficient Veterans' admission and discharge
    • Initiating and returning Veteran's phone calls
    • Being responsible for timely completion of all clinical charting and documentation required by the medical center or healthcare system, as appropriate
    • Conducting suicide risk assessments and safety plans
    • Providing other clinical and administrative support in MH-RRTP as needed

Work Schedule: Monday-Friday 8:00am-4:40pm
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact vhavisn23edrp@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Pay: Competitive salary and regular salary increases.
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Ad-hoc
Virtual: This is not a virtual position.
Functional Statement #: 000000
Permanent Change of Station (PCS): Not Authorized
SLRP: This occupational series may be eligible for the Student Loan Repayment Program (SLRP). Repayment is limited to $40,000 annually, up to $100,000 in lifetime awards. Participants must sign a service agreement and maintain an acceptable level of performance to remain eligible for this program.
Requirements
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Conditions of employment
  • You must be a U.S. Citizen to apply for this job.
  • NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
Basic Requirements:
  • United States Citizenship: Be a citizen of the United States. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency: Social workers must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3j, this part.
  • Education Requirement: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
  • Licensure Requirement: Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.
    • Exception: VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. This exception only applies at the GS-9 grade level. For the GS-11 grade level and above, the candidate must be licensed or certified. At the time of appointment, the supervisor, chief social work or social work executive will provide the unlicensed/uncertified social worker with the written requirements for licensure or certification, including the time by which the license or certification must be obtained and the consequences for not becoming licensed or certified by the deadline.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
Grade Determinations:
GS-9 (Entry Level):
Experience and Licensure: None beyond the basic requirements.
  • For appointments at the GS-9 grade level, VHA social workers who are not licensed or certified at the time of appointment must become licensed or certified at the independent, master's level within three years of their appointment as a social worker. Most states require two years of post-MSW experience as a prerequisite to taking the licensure/certification exam, and VHA gives social workers one additional year to pass the licensure/certification exam.
  • Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the applicant's resume must demonstrate all of the following KSAs.
    • Ability to utilize a Veteran centric approach when providing interventions and counseling for Veterans, their family members, caregivers, and survivors.
    • Ability to assess the psychosocial functioning and needs of Veterans and their family members, and to formulate and implement a treatment plan, identifying the Veterans problems, strengths, weaknesses, coping skills, and assistance needed.
    • Ability to implement treatment modalities in working with individuals, families, and groups to achieve treatment goals. This requires judgment and skill in utilizing supportive, problem solving, or crisis intervention techniques.
    • Ability to establish and maintain effective working relationships and communicate with clients, staff, and representatives of community agencies.
    • Fundamental knowledge of medical and mental health diagnoses, disabilities, and treatment procedures. This includes acute, chronic, and traumatic illnesses/injuries; common medications and their effects/side effects; and medical terminology.

GS-11 (Full Performance Level):
  • Experience and Licensure: Appointment to the GS-11 grade level requires completion of a minimum of one year of post-MSW experience equivalent to the GS-9 grade level in the field of health care or other social work-related settings, (VA or non-VA experience) and licensure or certification in a state at the independent practice level. OR
  • Education: In addition to meeting basic requirements, a doctoral degree in social work from a school of social work may be substituted for the required one year of professional social work experience in a clinical setting.
  • Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the applicant's resume must demonstrate all of the following KSAs.
    • Knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services.
    • Skill in independently conducting psychosocial assessments and treatment interventions to a wide variety of individuals from various socio-economic, educational, and other backgrounds.
    • Knowledge of medical and mental health diagnoses, disabilities and treatment procedures (i.e. acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology) to formulate a treatment plan.
    • Skill in independently implementing different treatment modalities in working with individuals, families, and groups who are experiencing a variety of psychiatric, medical, and social problems to achieve treatment goals.
    • Ability to provide consultation services to new social workers, social work graduate students, and other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment.

All qualifying experience you possess must be clearly described in your application package. We will not make assumptions when reviewing applications. Failure to demonstrate your experience in your resume may result in disqualification. It is strongly recommended that you write to each KSA in your application package.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-9 to GS-11.
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About Veterans Health Administration

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The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, serving millions of Veterans each year. Located in Phoenix, AZ, and many other parts of the US, the VHA operates under the Department of Veteran Affairs, as suggested by their official website va.gov. The VHA is dedicated to providing the highest level of comprehensive care to its veterans. The organization offers a broad spectrum of medical, surgical, and rehabilitative care, including mental health services, research, and pharmacy benefits.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US