Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... Intel ® Core i5 processor (6th generation or above), 4 cores, 2.4 GHz or higher. * Dual monitors ...
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... Intel ® Core i5 processor (6th generation or above), 4 cores, 2.4 GHz or higher. * Dual monitors ...
Lead the monthly management reporting process by coordinating with business leaders to gather ... CPI Card Group is a payment technology company and leading provider of credit, debit and prepaid ...
Lead the monthly management reporting process by coordinating with business leaders to gather ... CPI Card Group is a payment technology company and leading provider of credit, debit and prepaid ...
Fraud Dispute Analyst
Brentwood, TN · Hybrid
High School diploma with 1+ years customer service and card processing experience. * Experience in ... Company-wide virtual fitness classes * Robust PTO offerings including major holidays, vacation ...
Fraud Dispute Analyst
Brentwood, TN · Hybrid
High School diploma with 1+ years customer service and card processing experience. * Experience in ... Company-wide virtual fitness classes * Robust PTO offerings including major holidays, vacation ...
Fraud Dispute Analyst
Brentwood, TN · Hybrid
High School diploma with 1+ years customer service and card processing experience. * Experience in ... Company-wide virtual fitness classes * Robust PTO offerings including major holidays, vacation ...
Fraud Dispute Analyst
Brentwood, TN · Hybrid
High School diploma with 1+ years customer service and card processing experience. * Experience in ... Company-wide virtual fitness classes * Robust PTO offerings including major holidays, vacation ...
Fraud Dispute Analyst
Brentwood, TN · On-site
High School diploma with 1+ years customer service and card processing experience. * Experience in ... Company-wide virtual fitness classes * Robust PTO offerings including major holidays, vacation ...
Fraud Dispute Analyst
Brentwood, TN · On-site
High School diploma with 1+ years customer service and card processing experience. * Experience in ... Company-wide virtual fitness classes * Robust PTO offerings including major holidays, vacation ...
Food Science Specialist
Franklin, TN · On-site
$30/hr
The ideal candidate should also possess a green card or be of citizenship. No Visa entanglements ... The interview process will include an initial phone or virtual interview screening. Please let me ...
Quick apply
Food Science Specialist
Franklin, TN · On-site
$30/hr
The ideal candidate should also possess a green card or be of citizenship. No Visa entanglements ... The interview process will include an initial phone or virtual interview screening. Please let me ...
... Card * Full Medical, Dental and Vision * 15 Days PTO * Lifestyle Spending Account - For this ... Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual ...
New
Quick apply
... Card * Full Medical, Dental and Vision * 15 Days PTO * Lifestyle Spending Account - For this ... Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual ...
New
FINANCIAL SERVICE REPRESENTATIVE
Nashville, TN · On-site
$20 - $23/hr
... processing deposits, withdrawals, loan and credit card payments, line-of-credit advances and ... Virtual Branch email, security code resets and account updates. · Assist members with the proper ...
Quick apply
FINANCIAL SERVICE REPRESENTATIVE
Nashville, TN · On-site
$20 - $23/hr
... processing deposits, withdrawals, loan and credit card payments, line-of-credit advances and ... Virtual Branch email, security code resets and account updates. · Assist members with the proper ...
FINANCIAL SERVICE REPRESENTATIVE
Nashville, TN · On-site
$20 - $23/hr
... processing deposits, withdrawals, loan and credit card payments, line-of-credit advances and ... Virtual Branch email, security code resets and account updates. · Assist members with the proper ...
Quick apply
FINANCIAL SERVICE REPRESENTATIVE
Nashville, TN · On-site
$20 - $23/hr
... processing deposits, withdrawals, loan and credit card payments, line-of-credit advances and ... Virtual Branch email, security code resets and account updates. · Assist members with the proper ...
... processes and integrate apps with other systems * Chatbots: Develop and implement Power Virtual ... US Citizen or Green Card holder and must be able to obtain a Public Trust clearance. * Bachelor ...
... processes and integrate apps with other systems * Chatbots: Develop and implement Power Virtual ... US Citizen or Green Card holder and must be able to obtain a Public Trust clearance. * Bachelor ...
... processes and integrate apps with other systems • Chatbots: Develop and implement Power Virtual ... Required : • US Citizen or Green Card holder and must be able to obtain a Public Trust clearance ...
... processes and integrate apps with other systems • Chatbots: Develop and implement Power Virtual ... Required : • US Citizen or Green Card holder and must be able to obtain a Public Trust clearance ...
Recruiting Coordinator
$19.50 - $26/hr
... virtual candidate interviews * Schedule candidate interviews and handle any type of candidate ... Drive and participate in ad hoc process improvement initiatives and other special projects * Ensure ...
Recruiting Coordinator
$19.50 - $26/hr
... virtual candidate interviews * Schedule candidate interviews and handle any type of candidate ... Drive and participate in ad hoc process improvement initiatives and other special projects * Ensure ...
Customer Support Specialist
Knoxville, TN · On-site
$17.25 - $23.25/hr
... virtual terminals, card security, and unusual processing activity, escalating internally when needed and following through to resolution. * Maintain accurate, thorough records of all merchant ...
Customer Support Specialist
Knoxville, TN · On-site
$17.25 - $23.25/hr
... virtual terminals, card security, and unusual processing activity, escalating internally when needed and following through to resolution. * Maintain accurate, thorough records of all merchant ...
Sr. Cybersecurity Administrator
Nashville, TN · On-site
$84K - $146K/yr
... Payment Card Industry-Data Security Standard (PCI-DSS), National Institute of Standards and ... process improvements. * Diagnoses and resolves issues with firewalls, virtual private network (VPN ...
Sr. Cybersecurity Administrator
Nashville, TN · On-site
$84K - $146K/yr
... Payment Card Industry-Data Security Standard (PCI-DSS), National Institute of Standards and ... process improvements. * Diagnoses and resolves issues with firewalls, virtual private network (VPN ...
Sr. Cybersecurity Administrator
Nashville, TN · On-site
$84K - $146K/yr
... Payment Card Industry-Data Security Standard (PCI-DSS), National Institute of Standards and ... process improvements. * Diagnoses and resolves issues with firewalls, virtual private network (VPN ...
Sr. Cybersecurity Administrator
Nashville, TN · On-site
$84K - $146K/yr
... Payment Card Industry-Data Security Standard (PCI-DSS), National Institute of Standards and ... process improvements. * Diagnoses and resolves issues with firewalls, virtual private network (VPN ...
Driver
Memphis, TN · On-site
This includes all ELDs, virtual gateways, camera systems, and tracking units on all tractors and ... TWIC card or show proof of application in process (if location requires) * ability to drive a ...
Driver
Memphis, TN · On-site
This includes all ELDs, virtual gateways, camera systems, and tracking units on all tractors and ... TWIC card or show proof of application in process (if location requires) * ability to drive a ...
This includes all ELDs, virtual gateways, camera systems, and tracking units on all tractors and ... TWIC card or show proof of application in process (if location requires) * ability to drive a ...
This includes all ELDs, virtual gateways, camera systems, and tracking units on all tractors and ... TWIC card or show proof of application in process (if location requires) * ability to drive a ...
You will report directly to the Sr. Director of Implementations - Commercial Card. How We Work As a ... Ensuring adherence to implementation standards, processes, and documentation requirements ...
You will report directly to the Sr. Director of Implementations - Commercial Card. How We Work As a ... Ensuring adherence to implementation standards, processes, and documentation requirements ...
You will report directly to the Sr. Director of Implementations - Commercial Card. How We Work As a ... Ensuring adherence to implementation standards, processes, and documentation requirements ...
You will report directly to the Sr. Director of Implementations - Commercial Card. How We Work As a ... Ensuring adherence to implementation standards, processes, and documentation requirements ...
T&E Analyst
Nashville, TN · On-site
OVERVIEW & RESPONSIBILITIES Primarily responsible for the review & analysis of all processed ... Opportunities for both on-site and virtual engagement events. * Unique opportunities to make ...
T&E Analyst
Nashville, TN · On-site
OVERVIEW & RESPONSIBILITIES Primarily responsible for the review & analysis of all processed ... Opportunities for both on-site and virtual engagement events. * Unique opportunities to make ...
Virtual Card Processor information
What is the difference between Virtual Card Processor vs Payment Processor?
| Aspect | Virtual Card Processor | Payment Processor |
|---|---|---|
| Primary Role | Manages virtual card transactions and issuance | Handles overall payment transactions across multiple channels |
| Credentials | Financial certifications, banking knowledge | Financial certifications, PCI compliance |
| Work Environment | Financial institutions, fintech companies | Merchants, banks, e-commerce platforms |
| Industry Usage | Specific to virtual card services | Broader payment processing services |
While both roles involve financial transactions, a Virtual Card Processor specializes in managing virtual card issuance and transactions, whereas a Payment Processor handles a wide range of payment methods across various channels. Understanding these differences helps businesses choose the right service provider for their needs.

Job description
If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform.
The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.
The Arise® Platform has various well-known clients available-including this opportunity with a leading financial services and payments provider supporting prepaid card programs-and you could start earning in just a few weeks.
What you will do in this Inbound Customer Service role:
- Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature.
- Resolve concerns related to prepaid debit and credit cards, including card activation, balances, disputes, lost/stolen cards, and policy or procedural questions.
- Support federal benefit recipients by managing prepaid debit card accounts, resolving transaction disputes, checking balances, and handling reports of lost or stolen cards.
- Assist with payroll card issues, fund transfers, and payment solutions.
- Deliver excellent service by actively listening and helping callers uncover the best solution.
- Follow strict data-protection protocols and adhere to all applicable regulations.
What's needed to service this client:
- Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
- Financial services and banking experience strongly preferred-ideal agents have a background in financial services, prepaid products, credit, or banking support.
- Quiet and secure workspace to manage a consistent flow of calls.
- NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).
- High School diploma or equivalent.
- Background check, drug test, and fingerprinting required. Agents must agree and consent to the Fair Credit Reporting Act Disclosure & Authorization, FBI Individual Rights, and Consent for Collection of Biometric Data before fingerprints can be submitted. Photo ID verification is also required.
Equipment & technology required for this program:
- Windows 11 (most recent version, fully patched with no pending updates).
- 8 GB RAM or greater.
- Intel® Core i5 processor (6th generation or above), 4 cores, 2.4 GHz or higher.
- Dual monitors required.
- Webcam required-you must be on camera during all class and engagement activities.
- Hardwired Ethernet connection required.
- Apple or Android cell phone for secondary code verification.
- YubiKey hardware security token-provided by the client to protect access to systems and support one-time password (OTP) verification.
What would be great to have:
- Two or more years of experience in a customer-facing call center environment, ideally with a financial institution, online bill pay service, or technical support.
- Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).
- Background supporting elderly, disabled, or low-income populations, or familiarity with government benefits.
- Ability to support callers with low digital or financial literacy.
No degree necessary - This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Some clients may require continuing certification. Background check, drug test, and fingerprinting are required.
This opportunity is not available to residents of Delaware, Hawaii, Indiana, Michigan, Nevada, or New Mexico.