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Virtual Call Center Agent Jobs in Jackson, MS (NOW HIRING)

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS · On-site

$13 - $17.25/hr

CALL CENTER AGENT Description: Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching ...

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS

$13 - $17.25/hr

CALL CENTER AGENT Description: Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching ...

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS

$13 - $17.25/hr

CALL CENTER AGENT Description: Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching ...

MDS Communications

Remote Call Center Agent

Jackson, MS · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

Pitch Health Solutions LLC

Transfer Agent

Jackson, MS · On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Pitch Health Solutions

Transfer Agent

Jackson, MS · Remote

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

BankPlus

ITM Agent - Ridgeland, MS

Ridgeland, MS · On-site

$13 - $17.25/hr

The ITM Agent is responsible for providing excellent customer service to customers. Duties and ... One year of similar or related experience in a call center, retail, public relations, or ...

bankplus

ITM Agent - Ridgeland, MS

Ridgeland, MS · On-site

The ITM Agent is responsible for providing excellent customer service to customers. Duties and ... One year of similar or related experience in a call center, retail, public relations, or ...

1915 South / Ashley

Associate of Guest Solutions

Flowood, MS · On-site

$12.50 - $15/hr

... and provide virtual in-store support via tablet and Teams. There are no separate queues or ... service, call center, or guest-facing experience, required. Physical and Work Environment ...

1915 South / Ashley

Associate of Guest Solutions

Flowood, MS · On-site

$12.50 - $15/hr

Provide virtual in-store support via tablet and Teams when stores have escalated guests on the ... service, call center, or guest-facing experience, required. Physical and Work Environment ...

Liveops

Remote Customer Service Agent

Jackson, MS · Remote

$13.50 - $18/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Brandon, MS · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

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Virtual Call Center Agent information

See Jackson, MS salary details

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How much do virtual call center agent jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for virtual call center agent in Jackson, MS is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.54 per hour, depending on experience, location, and employer.

What Does a Virtual Call Center Agent Do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

How to make $1000 a week remotely?

A Virtual Call Center Agent can earn $1000 a week by working full-time hours, often 40 or more per week, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining relevant skills, certifications, or experience, and working for companies that offer competitive pay rates or performance bonuses.

What jobs pay 4000 a week without a degree?

A Virtual Call Center Agent can potentially earn around $4,000 per week through high-volume sales, performance bonuses, or commission-based pay, especially in roles that require strong communication skills and experience with customer management tools. Such roles often do not require a formal degree but may need relevant training, certifications, or proven sales ability. Earnings vary based on the company, location, and individual performance.

How much do virtual call centers make?

Virtual call center agents typically earn between $10 and $20 per hour, with average annual salaries ranging from $25,000 to $45,000. Earnings can vary based on experience, location, and the company, and agents often need strong communication skills and familiarity with call center software.

What are Virtual Call Center Agents?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

How can I make $2000 a week working from home?

A Virtual Call Center Agent can potentially earn $2000 a week by working full-time hours, handling high-volume customer calls, and gaining experience in specialized industries like tech or finance. Increasing earnings may involve developing strong communication skills, using relevant tools, and working for companies that offer competitive pay or performance-based incentives.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do Virtual Call Center Agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Jackson, MS? The most popular types of Call Center Agent jobs in Jackson, MS are:
What are popular job titles related to Virtual Call Center Agent jobs in Jackson, MS? For Virtual Call Center Agent jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Agent jobs in Jackson, MS look for? The top searched job categories for Virtual Call Center Agent jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Virtual Call Center Agent jobs? Cities near Jackson, MS with the most Virtual Call Center Agent job openings:
Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in Jackson, MS as of July 2026, with employment types broken down into 2% Locum Tenens, 91% Full Time, 5% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $31,205 per year, or $15 per hour.

CALL CENTER AGENT

Mississippi Sports Medicine

Jackson, MS • On-site

$13 - $17.25/hr

Full-time

Re-posted 27 days ago

Job description

CALL CENTER AGENT
Description:
Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching for a dedicated, supportive Call Center Agent who is comfortable engaging with patients on the phone in a helpful, kind and efficient manner. We are offering paid training with this role, which can be a great entry-level opportunity for someone starting their career. We do work hard to make our patients happy, which means we're focused on handling all their calls, offering exceptional service and seeking opportunities to make their lives better.
EXPERIENCE / EDUCATIONAL REQUIREMENTS:
Education:
  • Graduate of four-year high school or equivalent (GED).

Experience:
  • One (1) year experience demonstrating your ability to adhere to a schedule, understand complex instruction and use technology.

ESSENTIAL FUNCTIONS:
The essential functions include, but are not limited to, the following:
  • Schedule patients for 20 physicians
  • Demonstrate empathy and active listening during patient calls
  • Clearly understand all HIPAA guidelines and ensure guidelines are followed in all situations
  • Provide timely response to patient and supervisor requests
  • A strong desire to strive for excellence and happiness in helping others
  • Strive to answer all calls pleasantly, and be helpful with their requests
  • Must have full-time availability
  • Fluent in English, both written and spoken
  • Comfortable with computer and telephone systems, training will be provided

Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click https://assessment.predictiveindex.com/bo/CVX0/CCRole to start the assessment
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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