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Virtual Call Center Agent Jobs in Utah (NOW HIRING)

Dynata

Call Center Agent - Logan, UT (Day)

Logan, UT

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 80 West Golf Course Rd, Suite B, Logan, UT 84321 with respondents and accurately record ...

Dynata

Call Center Agent - Logan, UT(Night)

Logan, UT · On-site

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 640 S. 80 E Riverwood Pkwy, Suite 120 Logan, UT 84321 with respondents and accurately ...

Dynata

Call Center Agent - Logan, UT (Day)

Logan, UT

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 80 West Golf Course Rd, Suite B, Logan, UT 84321 with respondents and accurately record ...

Dynata

Call Center Agent - Logan, UT(Night)

Logan, UT

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 640 S. 80 E Riverwood Pkwy, Suite 120 Logan, UT 84321 with respondents and accurately ...

Dynata

Call Center Agent - Logan, UT(Night)

Logan, UT

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 640 S. 80 E Riverwood Pkwy, Suite 120 Logan, UT 84321 with respondents and accurately ...

Dynata

Call Center Agent - Logan, UT (Day)

Logan, UT · On-site

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 80 West Golf Course Rd, Suite B, Logan, UT 84321 with respondents and accurately record ...

Buyerlink

Call Operations Analyst

American Fork, UT · On-site

Working knowledge of call center metrics such as average handle time, conversion rate, service level, abandon rate, queue volume, quality score, and agent productivity. * Comfortable using call ...

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Virtual Call Center Agent information

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How much do virtual call center agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for virtual call center agent in Utah is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.31 per hour, depending on experience, location, and employer.

What does a virtual call center agent do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

What is a virtual call center agent?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

What are the key skills and qualifications needed to thrive as a virtual call center agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do virtual call center agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Utah? The most popular types of Call Center Agent jobs in Utah are:
What are popular job titles related to Virtual Call Center Agent jobs in Utah? For Virtual Call Center Agent jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Agent jobs in Utah look for? The top searched job categories for Virtual Call Center Agent jobs in Utah are:
What cities in Utah are hiring for Virtual Call Center Agent jobs? Cities in Utah with the most Virtual Call Center Agent job openings:
Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in Utah as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,600 per year, or $15.7 per hour.

Call Center Agent - Logan, UT (Day)

Dynata

Logan, UT

$14/hr

Part-time

Re-posted 2 days ago

Job description

*ALL APPLICANTS MUST RESIDE AND PERFORM THIS JOB WITHIN THE LOGAN, UT OFFICE*

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 80 West Golf Course Rd, Suite B, Logan, UT 84321 with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions.

No sales or collections involved!


Come Join Our Team

  • Base wage of $14/hr

  • Flexible schedules within company operating hours

  • Ability to work in our office at 640 S. 80 E Riverwood Pkwy, Suite 120 Logan, UT 84321

  • We will train the right candidate

  • Positive attitude and willingness to learn.

Shift Details:

  • Shift times may vary between the hours of 7 am to 3 pm MST.

  • Minimum 4 consecutive hours per shift

Job Requirements

  • Must be 18 years or older

  • Must be able to work on site

  • Ability to read and speak clearly

  • Ability to handle difficult calls in a professional manner

  • Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company's survey software platform

  • Typing speed of 30 wpm while maintaining accuracy is preferred

  • Ability to sit and type for majority of shift

Join the Dynata team today!

At Dynata, we are committed to creating an inclusive and accessible environment where every employee and customer feels valued, respected, and supported. We strive to build a workforce that reflects the diversity of the communities we serve. Dynata welcomes and encourages applications from individuals with disabilities and is dedicated to fostering a work culture that supports everyone. Accommodations are available upon request for all aspects of the selection process.

Dynata is an Equal Opportunity Employer. We consider all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, marital status, age, disability, genetic information, veteran status, or any other legally protected status under applicable laws.

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