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Virtual Call Center Agent Jobs in Provo, UT (NOW HIRING)

Call Center Agent

South Jordan, UT ยท On-site

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agent

South Jordan, UT ยท On-site

$14.25 - $18.75/hr

Call Center Agent Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Center Agent

South Jordan, UT ยท On-site

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agent

South Jordan, UT ยท On-site

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agent

Springville, UT ยท On-site

$13.75 - $18.25/hr

... agent, supervisor or to Customer Service Manager * Interacts with all contacts in a helpful ... High school degree or GED with at least 1 year of call center experience, or equivalent combination ...

Call Center Agent

Springville, UT ยท On-site

$14 - $18.25/hr

... agent, supervisor or to Customer Service Manager * Interacts with all contacts in a helpful ... High school degree or GED with at least 1 year of call center experience, or equivalent combination ...

Lease Processor - Call Center Agent Location: Draper, Utah In-office Class Start Date: 9/14/26 Compensation * Compensation starts at $17 per hour, starting on your first day of employment. * Shift ...

New

Call Center Agent Part Time

Springville, UT ยท On-site

$13.75 - $18.25/hr

... agent, supervisor or to Customer Service Manager * Interacts with all contacts in a helpful ... High school degree or GED with at least 1 year of call center experience, or equivalent combination ...

Virtual training classes begin soon, don't miss your opportunity to say YES to a career with Aspen ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

... agent performance and call data. The ideal candidate is detail-oriented, analytical, and comfortable using call center metrics to recommend process improvements, support coaching efforts, and help ...

... agent performance and call data. The ideal candidate is detail-oriented, analytical, and comfortable using call center metrics to recommend process improvements, support coaching efforts, and help ...

As an Acquisition and Purchasing Agent, you will be responsible for contacting prospective ... Thrive in a fun, fast paced, dynamic call center environment * Other duties as assigned What You'll ...

Acquisition & Purchasing Agent

Draper, UT ยท On-site

$60K - $75K/yr

As an Acquisition and Purchasing Agent, you will be responsible for contacting prospective ... Thrive in a fun, fast paced, dynamic call center environment * Other duties as assigned What You'll ...

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Virtual Call Center Agent information

See Provo, UT salary details

$10

$16

$23

How much do virtual call center agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for virtual call center agent in Provo, UT is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.98 per hour, depending on experience, location, and employer.

What does a virtual call center agent do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

What is a virtual call center agent?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

What are the key skills and qualifications needed to thrive as a virtual call center agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do virtual call center agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
What are popular job titles related to Virtual Call Center Agent jobs in Provo, UT? For Virtual Call Center Agent jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Agent jobs in Provo, UT look for? The top searched job categories for Virtual Call Center Agent jobs in Provo, UT are:
What cities near Provo, UT are hiring for Virtual Call Center Agent jobs? Cities near Provo, UT with the most Virtual Call Center Agent job openings:
Infographic showing various Virtual Call Center Agent job openings in Provo, UT as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,875 per year, or $16.3 per hour.

Call Center Agent

Riverton Chevrolet

South Jordan, UT โ€ข On-site

$14.25 - $18.75/hr

Full-time

Re-posted 14 days ago


Job description

Call Center Agent*South Jordan, UT
Job description

Riverton Chevroletย located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an integral part in helping drive traffic to the dealership. Call center experience is required. Immediate training and ongoing support are provided. If you consider yourself a "go-getter" we want to hear from you! Please apply!
Job Responsibilities

  • Handling both inbound and outbound scripted calls to currentย Riverton Chevrolet customers

  • Answering customer questions and addressing concerns with honesty and accuracy

  • Updating CRM with customer information

Qualifications/Requirements

  • Confident and professional phone manner

  • Strong record of positive customer satisfaction results

  • Self-motivated, persuasive, and upbeat personality is a MUST!

  • Coachable and trainable

  • Must be flexible and able to work between the hours of 7:00 AM to 6:00 PM

Additional Information
Pay is hourly base pay + bonuses + benefits + paid training and more

Closing Remarks

Riverton Chevy is a family owned company and is well known for having the highest paid BDCย in all of Utah. We hire goodย people, and train the talent. If you have experience with calls and want to work at a company that pays well, and treats you like a person instead of a number, then you should apply.