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Virtual Call Center Agent Jobs in Utah (NOW HIRING)

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general ...

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general ...

Call Center Agent

Springville, UT · On-site

$13.75 - $18.25/hr

... agent, supervisor or to Customer Service Manager * Interacts with all contacts in a helpful ... High school degree or GED with at least 1 year of call center experience, or equivalent combination ...

Call Center Agent

Springville, UT · On-site

$13.75 - $18.25/hr

... agent, supervisor or to Customer Service Manager * Interacts with all contacts in a helpful ... High school degree or GED with at least 1 year of call center experience, or equivalent combination ...

Call Center Agent

Springville, UT · On-site

$14 - $18.25/hr

... agent, supervisor or to Customer Service Manager * Interacts with all contacts in a helpful ... High school degree or GED with at least 1 year of call center experience, or equivalent combination ...

Call Center Representatives are primarily responsible for screening inbound calls and scheduling appointments for window and door replacement consultations. Call Center Representatives manage both ...

Call Center Agent Part Time

Springville, UT · On-site

$13.75 - $18.25/hr

... agent, supervisor or to Customer Service Manager * Interacts with all contacts in a helpful ... High school degree or GED with at least 1 year of call center experience, or equivalent combination ...

Call Center Agent

Saint George, UT

$13.25 - $17.50/hr

The Position: Redrock Fulfillment is looking for an on-call team member with exceptional computer skills and attention-to-detail. Responsibilities will include, but will not be limited to:

Virtual training classes begin soon, don't miss your opportunity to say YES to a career with Aspen ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 640 S. 80 E Riverwood Pkwy, Suite 120 Logan, UT 84321 with respondents and accurately ...

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 80 West Golf Course Rd, Suite B, Logan, UT 84321 with respondents and accurately record ...

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Virtual Call Center Agent information

See Utah salary details

$9

$15

$22

How much do virtual call center agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for virtual call center agent in Utah is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.31 per hour, depending on experience, location, and employer.

What does a virtual call center agent do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

What is a virtual call center agent?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

What are the key skills and qualifications needed to thrive as a virtual call center agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do virtual call center agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
What are the most commonly searched types of Call Center Agent jobs in Utah? The most popular types of Call Center Agent jobs in Utah are:
What are popular job titles related to Virtual Call Center Agent jobs in Utah? For Virtual Call Center Agent jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Virtual Call Center Agent jobs? Cities in Utah with the most Virtual Call Center Agent job openings:
Infographic showing various Virtual Call Center Agent job openings in Utah as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,600 per year, or $15.7 per hour.

$14.25 - $18.75/hr

Full-time

Re-posted 11 days ago


Job description

Call Center Agent*South Jordan, UT
Job description

Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an integral part in helping drive traffic to the dealership. Call center experience is required. Immediate training and ongoing support are provided. If you consider yourself a "go-getter" we want to hear from you! Please apply!
Job Responsibilities

  • Handling both inbound and outbound scripted calls to current Riverton Chevrolet customers

  • Answering customer questions and addressing concerns with honesty and accuracy

  • Updating CRM with customer information

Qualifications/Requirements

  • Confident and professional phone manner

  • Strong record of positive customer satisfaction results

  • Self-motivated, persuasive, and upbeat personality is a MUST!

  • Coachable and trainable

  • Must be flexible and able to work between the hours of 7:00 AM to 6:00 PM

Additional Information
Pay is hourly base pay + bonuses + benefits + paid training and more

Closing Remarks

Riverton Chevy is a family owned company and is well known for having the highest paid BDC in all of Utah. We hire good people, and train the talent. If you have experience with calls and want to work at a company that pays well, and treats you like a person instead of a number, then you should apply.