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Virtual Call Center Agent Jobs in Georgia (NOW HIRING)

Tele Specialists

Call Center Agent

Brookhaven, GA · On-site

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM About Us: TeleSpecialists is ...

Answer Mti

Full Time Call Center Agent

Atlanta, GA · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Full Time Call Center Agent Immediately hiring Full Time Call Center Agents at AMTI! Call Center Agents at AMTI provide friendly, professional, and comprehensive support to our clients' customers.

New

Tele Specialists

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM. About Us: TeleSpecialists is ...

Limitless East Marketing

Call Center Agent

Atlanta, GA · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping ...

Alphabe Insight Inc

Call Center Agent

Atlanta, GA · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping ...

Alphabe Insight Inc

Call Center Agent

Atlanta, GA · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping ...

Beaver Toyota

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Beaver Toyota of Cumming and Beaver Mazda are ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Beaver Mitsubishi

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Beaver Toyota of Cumming and Beaver Mazda are ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

MCI Careers

Call Center Agent

Midway, GA · On-site

$13.75 - $18/hr

We are looking for Call Center Agents in the area to join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers, managing ...

MCI Careers

Call Center Agent

Pembroke, GA

$13.75 - $18/hr

We are looking for Call Center Agents in the area to join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers, managing ...

MCI Careers

Call Center Agent

Midway, GA · On-site

$13.75 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for Call Center Agents in the area to join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers, managing ...

MCI Careers

Call Center Agent

Hinesville, GA · On-site

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for Call Center Agents in the area to join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers, managing ...

MCI Careers

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for Call Center Agents in the area to join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers, managing ...

MCI Careers

Call Center Agent

Hinesville, GA · On-site

$13.75 - $18.25/hr

We are looking for Call Center Agents in the area to join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers, managing ...

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Virtual Call Center Agent information

See Georgia salary details

$8

$14

$21

How much do virtual call center agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for virtual call center agent in Georgia is $14.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.06 per hour, depending on experience, location, and employer.

What does a virtual call center agent do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

What is a virtual call center agent?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

What are the key skills and qualifications needed to thrive as a virtual call center agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do virtual call center agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Georgia?

The most popular types of Call Center Agent jobs in Georgia are:

What are popular job titles related to Virtual Call Center Agent jobs in Georgia?

For Virtual Call Center Agent jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Virtual Call Center Agent jobs in Georgia look for?

The top searched job categories for Virtual Call Center Agent jobs in Georgia are:

What cities in Georgia are hiring for Virtual Call Center Agent jobs?

Cities in Georgia with the most Virtual Call Center Agent job openings:

Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,237 per year, or $14.5 per hour.

Call Center Agent

Tele Specialists

Brookhaven, GA • On-site

$14.75 - $19.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Call Center Agent / Navigator
This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM
About Us:
TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible.
Join a team where your passion meets our purpose. If you're inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that's reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future.
Tele Specialists Offers:
  • A great culture with a team environment
  • A fun, diverse work environment
  • A rapidly growing company with career advancement opportunities
  • Medical, Dental and Vision benefits
  • 401k match
  • Paid Vacation
  • Leadership Training Classes
  • Mentorship Program
  • Tuition Reimbursement
About the Role:
The navigator is responsible for coordinating the care between the patients and physicians throughout the continuum of the telehealth encounter. High volumes of calls are directed to the dispatcher. The dispatcher answers the call, obtains information, and then contacts the physician to transfer the information.
Duties/Responsibilities:
  • Coordinates and manages teleneurologists' schedules for rounding and teleneurology
  • Serve as an essential link between patients and teleneurology team
  • Receive and triage calls from client hospitals.
  • Promote collaboration to both internal and external healthcare team members.
  • Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to interact with internal and external customers
  • Flexible and adaptable with learning and understanding technology
  • Strong written, oral and interpersonal communication skills
  • Highly self-motivated, directed and proactive
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Able to communicate effectively within department and with members of interdisciplinary teams
Education and Experience:
  • High School Diploma required
  • 1-year in a call center preferred
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 pounds at times

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