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Virtual Call Center Agent Jobs in Athens, GA (NOW HIRING)

Jobs for Humanity

Call Center Agents

Athens, GA · On-site

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Marriott

Call Center Agent

Greensboro, GA

$13.50 - $17.75/hr

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Marriott International

Call Center Agent

Greensboro, GA · On-site

$13.50 - $17.75/hr

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Marriott

Call Center Agent

Greensboro, GA · On-site

$13.50 - $17.75/hr

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

ProCare Rx

Call Center Supervisor PBM

Gainesville, GA

$20/hr

Support call center initiatives to improve performance and achieve operational goals. * Complete ... Monitor agent schedules and phone status adherence to ensure productivity. * Conduct regular call ...

ProCare Rx

Call Center Supervisor PBM

Gainesville, GA · On-site

$20/hr

Support call center initiatives to improve performance and achieve operational goals. * Complete ... Monitor agent schedules and phone status adherence to ensure productivity. * Conduct regular call ...

Avery Partners

Front Office

Buckhead, GA · On-site

$21 - $25/hr

Call Center Customer Service Associate needed for a busy medical practice in Buckhead. Must be polished and bubbly. M-F, 8-430pm, wear scrubs. This position will be the first point of contact for ...

Liveops

Remote Customer Service Agent

Athens, GA · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Altitude Development Group

Sales Representative

Winder, GA · On-site

$76K - $121K/yr

... call center or door-to-door sales environment and want to level up their professional careers ... Virtual classroom training as well as hands-on sales training in your own territory * Weekly draw ...

Altitude Development Group

Sales Representative

Monroe, GA · On-site

$76K - $121K/yr

... call center or door-to-door sales environment and want to level up their professional careers ... Virtual classroom training as well as hands-on sales training in your own territory * Weekly draw ...

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Virtual Call Center Agent information

See Athens, GA salary details

$10

$16

$24

How much do virtual call center agent jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for virtual call center agent in Athens, GA is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.32 per hour, depending on experience, location, and employer.

What is a virtual call center agent?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What does a virtual call center agent do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

What are the key skills and qualifications needed to thrive as a virtual call center agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do virtual call center agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

More about Virtual Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Athens, GA?

The most popular types of Call Center Agent jobs in Athens, GA are:

What are popular job titles related to Virtual Call Center Agent jobs in Athens, GA?

For Virtual Call Center Agent jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching Virtual Call Center Agent jobs in Athens, GA look for?

The top searched job categories for Virtual Call Center Agent jobs in Athens, GA are:

What cities near Athens, GA are hiring for Virtual Call Center Agent jobs?

Cities near Athens, GA with the most Virtual Call Center Agent job openings:

Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in Athens, GA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,577 per year, or $16.6 per hour.

Call Center Agents

Athens, GA • On-site

Jobs for Humanity
See more jobs at Jobs for Humanityexternal

$14.50 - $19/hr

Other

Re-posted 22 days ago

Job description

Company Description
Jobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Morris Insurance Agency
Job Description
Remote Call Center Agent
  • Job Type: Full-time
  • Location: Athens, GA 30601
  • Organization: Morris Insurance Agency LLC
  • Job Rating: 3.8 out of 5 stars
Profile Insights
Find out how your skills align with the job description
Skills
Do you have experience in Microsoft Office? Yes / No
Education
Do you have a High school diploma or GED? Yes / No
Job Details
Here's how the job details align with your profile.
Full Job Description
We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you!
Major Responsibilities:
  • Answering incoming calls and responding to customer inquiries
  • Making outbound calls to follow up on customer requests
  • Providing information about products and services
  • Resolving customer complaints and issues
  • Documenting all interactions in the call center software
Qualifications:
  • High school diploma or equivalent
  • Previous experience in a customer service role preferred
  • Excellent communication skills, both verbal and written
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office and call center software

If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!

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