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Virtual Banking Jobs in Appleton, WI (NOW HIRING)

Associatedbank

Virtual Financial Advisor

Green Bay, WI · On-site

$21.64 - $37.09/hr

Associated Bank conducts a thorough background check on all new hires. Role Summary The Virtual ... Financial Advisor deepens relationships with assigned and referred clients by conducting investment ...

TMS Financial

Senior Staff Accountant

Green Bay, WI · On-site

... bank-feeds and integrations. Troubleshoot issues and provide guidance to staff and clients * Client interaction including phone calls, emails, and some face-to-face or virtual meetings * Research and ...

TMS Financial

Senior Staff Accountant

Green Bay, WI · On-site

$28 - $39/hr

... bank-feeds and integrations. Troubleshoot issues and provide guidance to staff and clients * Client interaction including phone calls, emails, and some face-to-face or virtual meetings * Research and ...

TMS Financial

Senior Staff Accountant

Green Bay, WI · On-site

$28 - $39/hr

... bank-feeds and integrations. Troubleshoot issues and provide guidance to staff and clients * Client interaction including phone calls, emails, and some face-to-face or virtual meetings * Research and ...

iPROMOTEu

Collections Assistant (Temporary)

Appleton, WI · On-site

$25 - $28/hr

Complete customer-provided vendor onboarding documents and conduct banking verification calls to support customer setup processes. * Process incoming customer payments, including virtual credit cards ...

Ascension

Neurologist

Appleton, WI · On-site

$312K - $390K/yr

... virtual appointment options * Opportunity to develop a sub-specialty focus alongside a broad ... Ascension will never ask for payment or to provide banking or financial information as part of the ...

All JobsBanking JobsVirtual Banking JobsVirtual Banking Jobs in Appleton, WI

Virtual Banking information

See Appleton, WI salary details

$11

$23

$33

How much do virtual banking jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for virtual banking in Appleton, WI is $23.81, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $26.73 per hour, depending on experience, location, and employer.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

How does a Virtual Banking professional typically collaborate with clients and internal teams to deliver seamless digital banking services?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a Virtual Banking Specialist, and why are they important?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.
What are the most commonly searched types of Banking jobs in Appleton, WI? The most popular types of Banking jobs in Appleton, WI are:
What are popular job titles related to Virtual Banking jobs in Appleton, WI? For Virtual Banking jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Virtual Banking jobs in Appleton, WI look for? The top searched job categories for Virtual Banking jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Virtual Banking jobs? Cities near Appleton, WI with the most Virtual Banking job openings:
Virtual Banking jobs near you
Infographic showing various Virtual Banking job openings in Appleton, WI as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $49,517 per year, or $23.8 per hour.
Onsite Virtual Specialist

Onsite Virtual Specialist

CoVantage Credit Union

Neenah, WI

$18 - $30.79/hr

Full-time

Re-posted 15 days ago

CoVantage Credit Union rating

8.6

Company rating: 8.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

CoVantage is seeking a full-time Virtual Specialist to work onsite at our Antigo, De Pere, Neenah or Wausau branch. Become a Virtual Specialist and deliver an outstanding experience to our members seeking service by phone call and online channels. In this role, you'll assist with deposit services, consumer loans, virtual services, and more! Join us in a fast-paced and rewarding environment that is dedicated to our members!

CoVantage invests in our team members! The pay for this role is $18.00 - $30.79 per hour. Your starting pay rate will be based on your related experience and qualifications. Benefits include a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service.

Job Duties

  • Field phone calls, voicemails, e-mails, and online messages.
  • Assist online, mobile, and phone banking users with passwords, bill pay, deposits, and more.
  • Deliver exceptional service while building strong member relationships.
  • Refer members to other credit union products and services when appropriate.
  • Provide efficient and professional service to members.
  • Maintain member confidentiality.

This role follows a rotating schedule, covering Monday through Friday from 7 a.m. to 7p.m., with multiple Saturday shifts each month from 8:30 a.m. to 12 p.m.

Qualifications

  • A high school diploma or equivalent.
  • Bilingual fluency preferred, but not required.
  • Have experience working in a service or sales related capacity.
  • Have strong written and verbal communication skills and ability to work with a wide variety of people on a daily basis.
  • Have ability to be organized, efficient, and accurate in a fast-paced work environment.
  • Proficient with Microsoft Office and Windows Software programs.

What CoVantage Credit Union employees say

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