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Virtual Banker Jobs in Ohio (NOW HIRING)

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Virtual Banker information

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$12

$19

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How much do virtual banker jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for virtual banker in Ohio is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $21.49 per hour, depending on experience, location, and employer.

What is a virtual banker?

A Virtual Banker is a customer service and financial support professional who assists clients with banking needs remotely, typically via phone, chat, or online platforms. They help customers with account inquiries, transactions, loan applications, and technical support, ensuring a seamless digital banking experience. This role requires strong communication skills, financial knowledge, and the ability to resolve customer concerns efficiently. Virtual Bankers play a crucial role in enhancing customer satisfaction and promoting banking products and services.

What skills and qualifications are needed to thrive as a virtual banker?

To thrive as a Virtual Banker, you need a strong understanding of banking products, financial regulations, and customer relationship management, ideally supported by relevant education or experience in finance or banking. Proficiency with digital banking platforms, customer management systems (CRMs), and secure communication tools is commonly required. Strong communication, problem-solving abilities, and a focus on customer service help set top candidates apart. These skills and qualifications are essential for building client trust, efficiently handling remote transactions, and ensuring compliance in a virtual banking environment.

What does a virtual banker do?

A Virtual Banker’s workday usually involves conducting client consultations via video calls, phone, or secure messaging platforms, assisting customers with account inquiries, transactions, and financial advice. You will frequently use online banking tools and CRMs to manage client relationships and document interactions. While much of the work is independent, Virtual Bankers regularly collaborate with loan officers, branch managers, and support staff through virtual meetings and shared platforms to resolve complex issues and ensure seamless service. This hybrid approach allows Virtual Bankers to deliver personalized service while remaining connected with their team and the larger financial institution. The role offers dynamic interaction and the satisfaction of helping clients achieve their financial goals from a remote workspace.

What are the most commonly searched types of Banker jobs in Ohio? The most popular types of Banker jobs in Ohio are:
What are popular job titles related to Virtual Banker jobs in Ohio? For Virtual Banker jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Virtual Banker jobs in Ohio look for? The top searched job categories for Virtual Banker jobs in Ohio are:
What cities in Ohio are hiring for Virtual Banker jobs? Cities in Ohio with the most Virtual Banker job openings:
Infographic showing various Virtual Banker job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $41,122 per year, or $19.8 per hour.

Healthcare Banking Program Manager

Civista Bank

Westlake, OH • On-site

Full-time

Posted 4 days ago


Civista Bank rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

47th of 171 rated banks


Job description

Description:

Position Purpose

The Healthcare Banking Program Manager is responsible for developing, managing, and expanding relationships with healthcare organizations and healthcare professionals. This position offers a unique opportunity to lead the development of a newly established Healthcare Solutions Program focused on serving privately owned healthcare practices including physician, dental, veterinary, and other healthcare professional practices. The successful candidate will play a key role in developing market strategy, building referral networks, helping define program standards, and establishing the foundation for future program growth. The Healthcare Banking Program Manager serves as a trusted financial advisor to clients and prospects by combining healthcare industry expertise with commercial banking knowledge to help clients achieve their strategic and financial objectives.


Essential Duties and Responsibilities

Healthcare Banking Program Development

  • Assist in the development and execution of the Bank's Healthcare Banking strategy focused on privately owned healthcare practices.
  • Help establish and grow a new healthcare banking program within the Bank.
  • Develop marketing, referral, and business development strategies designed to attract healthcare professionals and practice owners.
  • Work with senior leadership to identify growth opportunities and establish performance goals for the healthcare banking business line.
  • Help define healthcare lending standards, product offerings, and relationship management practices.

Relationship Management & Business Development

  • Develop and manage a portfolio of healthcare industry clients.
  • Build long-term relationships with physicians, dentists, veterinarians, healthcare practice administrators, and healthcare business owners.
  • Identify and pursue new business opportunities within the healthcare sector.
  • Generate new loan, deposit, treasury management, and fee income opportunities.
  • Actively participate in healthcare associations, industry events, and networking organizations to enhance the Bank's visibility and business development efforts.
  • Maintain regular contact with clients to understand changing business needs and identify opportunities to expand relationships.

Commercial Lending

  • Develop and manage a commercial loan portfolio.
  • Interview customers to determine loan requirements and gather necessary information for loan applications.
  • Analyze financial statements and other relevant data to recommend the best lending solutions based on customer needs and financial capabilities.
  • Evaluate creditworthiness and present well-structured lending proposals
  • Offer tailored financial solutions to meet customer objectives, while enhancing customer satisfaction and retention.
  • Develop customized loan proposals and present them to customers to secure new business and maintain existing relationships.
  • Follow up on pending loan deals and loan renewals.
  • Provide updates on portfolio performance, new business, and market developments to senior leadership.

Healthcare Industry Expertise

  • Develop and maintain a thorough understanding of healthcare industry trends, reimbursement models, regulatory requirements, and market dynamics.
  • Understand the financial drivers unique to healthcare organizations and professional practices.
  • Provide financial guidance and strategic insights relevant to healthcare providers.
  • Monitor industry developments and identify emerging opportunities and risks.

Cross-Functional Collaboration

  • Partner with Treasury Management, Wealth Management, Retail Banking, Mortgage, and other business lines to provide comprehensive banking solutions.
  • Collaborate with Credit Administration and Loan Operations to ensure effective relationship management and loan servicing.
  • Work closely with senior leadership to achieve portfolio growth and profitability
Requirements:

Required Education and Experience

  • Minimum 5-10 years of commercial lending or commercial banking experience.
  • Degree in Finance, Accounting, Business Administration, Healthcare Administration, or related field preferred.
  • Healthcare lending experience strongly preferred.
  • Proven track record of business development and portfolio growth.
  • Experience underwriting and managing complex commercial credit relationships.


Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Frequent use of hands and fingers to operate a computer keyboard, mouse, calculator, telephone, and other office equipment.
  • Ability to communicate effectively in person, by telephone, and through virtual meeting platforms.
  • Ability to read, analyze, and interpret detailed financial reports, credit presentations, and other business documents.
  • Occasional standing, walking, bending, reaching, and climbing stairs.
  • Ability to travel independently to customer locations, bank offices, networking events, and community functions.
  • Ability to operate a motor vehicle and maintain a valid driver's license.
  • Ability to occasionally lift and carry files, reports, or presentation materials weighing up to 15-20 pounds.
  • Ability to work extended hours as business needs require, including attendance at customer meetings, community events, or business development activities outside of normal banking hours.

Work Environment

  • Primarily performed in a professional office environment.
  • Frequent interaction with customers in offices, manufacturing facilities, healthcare facilities, construction sites, farms, and other commercial business locations.
  • Moderate travel within assigned market area and occasional travel to other bank locations for meetings or training.


EOE - Race/Sex/Disability/Veteran

This Position Description is not a complete statement of all duties and responsibilities comprising this position.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.



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