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Virtual Bank Jobs in Ohio (NOW HIRING)

Northwest Bank

Senior Virtual Loan Processor

Columbus, OH · On-site +1

$28 - $33/hr

... Virtual Loan Processor is responsible for processing residential mortgage and equity loan ... Promote relationship banking * Describe available Northwest products and services to loan customers

Northwest Bank

Senior Virtual Loan Processor

Columbus, OH · On-site

$28 - $33/hr

... Virtual Loan Processor is responsible for processing residential mortgage and equity loan ... Promote relationship banking * Describe available Northwest products and services to loan customers

Paychex

Channel Sales Consultant - Bank

Cincinnati, OH · On-site

$50K - $95K/yr

Overview Work with assigned bank partners to earn business referrals and sell Paychex products and ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

Paychex

Channel Sales Consultant - Bank

Cincinnati, OH · On-site

$50K - $95K/yr

Overview Work with assigned bank partners to earn business referrals and sell Paychex products and ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

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See Ohio salary details

$10

$23

$32

How much do virtual bank jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual bank in Ohio is $23.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the virtual bank position, and why are they important?

To thrive in a Virtual Bank, professionals need a robust understanding of financial services, digital banking operations, and customer relationship management, often supported by degrees in finance, business, or related fields. Familiarity with online banking platforms, cybersecurity protocols, and digital transaction systems is typically required, and certifications like Certified Digital Banker (CDB) can be advantageous. Excellent communication, problem-solving, and adaptability to fast-evolving technology are valuable soft skills in this environment. These competencies enable employees to deliver secure, efficient, and customer-focused banking services in an online setting.

What are the typical daily responsibilities for employees working at a virtual bank?

At a Virtual Bank, daily responsibilities often include assisting customers via digital channels, processing online transactions, managing account inquiries, and addressing technical or financial questions. Employees may also monitor for fraudulent activity, ensure regulatory compliance, and help implement new digital banking features. Collaboration often occurs virtually with team members from IT, compliance, and customer service to maintain smooth operations. Adapting quickly to new technologies and maintaining a high level of digital security awareness are also regular parts of the role. This dynamic work environment offers opportunities to learn cutting-edge banking tools and interact with clients in innovative ways.

What is a virtual bank?

A Virtual Bank job involves working for a digital-only financial institution that operates without physical branches. Employees typically handle customer service, account management, fraud prevention, and financial advising through online platforms, phone calls, or chat support. Roles can vary from customer support representatives to compliance officers and software developers. These positions often require strong communication skills, financial knowledge, and proficiency with digital banking tools. Many Virtual Bank jobs offer remote work opportunities, making them accessible to candidates in various locations.

What are the most commonly searched types of Bank jobs in Ohio? The most popular types of Bank jobs in Ohio are:
What are popular job titles related to Virtual Bank jobs in Ohio? For Virtual Bank jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Virtual Bank jobs in Ohio look for? The top searched job categories for Virtual Bank jobs in Ohio are:
What cities in Ohio are hiring for Virtual Bank jobs? Cities in Ohio with the most Virtual Bank job openings:
Virtual Bank jobs near you
Infographic showing various Virtual Bank job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $48,247 per year, or $23.2 per hour.

Senior Virtual Loan Processor

Northwest Bank

Columbus, OH • On-site, Remote

$28 - $33/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

IN0534 Fishers, NY0705 NY Region Business Office, OH0523 Independence Bus Office, OH0713 NW Bancshares HQ, PA0186 Mount Joy, PA0220 Erie - 8th & State, PA0258 Bellevue, PA0445 Williamsport, PA0725 State College Business Office, PA0736 Administration Center
Job Description
The Senior Virtual Loan Processor is responsible for processing residential mortgage and equity loan applications in accordance with internal policies and procedures, secondary market guidelines, as well as relevant government regulations and procedures, including ensuring that all loan documentation is complete, accurate, verified, and complies with state and federal compliance, the timely closing of all loans originated, and being the main point of contact with the borrower past the application date.
Essential Functions
  • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
  • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
  • Work as part of a team
  • Work with on-site equipment
  • Manage the loan process from application submission to loan closing, customer relationship application submission to loan closing, and flexible schedule to meet customer needs
  • Work with team and borrowers to gather all borrower required documents
  • Interact with third-party vendors to acquire verifications, appraisals, title work, flood zone determinations, insurance documentation, payoffs, tax transcripts and other reports as needed for each loan file
  • Update and organize all loan information in the loan origination system to ensure the file is current and accurate when submitted to underwriting
  • Manage a pipeline of working loan files to ensure files move through processing and closing in a timely manner
  • Ensure loans are ready for smooth transition to closers; processing loan files in compliance with Northwest policies and procedures, regulatory guideline, and investor and industry standards
  • Maintain current knowledge of Mortgage and equity loan programs, procedures, and guidelines
  • Examine loan documentation for accuracy and completeness
  • Promote customer loyalty by providing superior service to each customer, referral source, and business partner
  • Work cooperatively with business partners and referral sources
  • Ensure customers understand products and loan terms through loan closing, and that all loan documentation is complete, accurate, verified, and complies with state and federal compliance
  • Project professional image that inspires confidence and trust
  • Promote relationship banking
  • Describe available Northwest products and services to loan customers
  • Identify customer needs
  • Provide referrals to other business units
  • Review file documentation and making sure all items needed are requested
  • Follow up with all 3rd party orders
  • Work with underwriters and management on loan exceptions
  • Communicate counter-offers to the customer
  • Follow the provisions of the Gramm-Bliley Act and Northwest's privacy policy; maintaining a high level of confidentiality
  • Assist with application and phone volume overflow from as needed
  • Perform outbound calling as assigned by management

Qualifications
  • Associate's Degree preferred
  • Bachelor's Degree preferred
  • Registration with NMLSR and annual renewal
    -Registering with the Registry and maintain registration
    -Obtaining a unique identifier through the Registry
    -Providing unique identifiers to consumers
  • 5 - 6 years Residential Lending Industry experience preferred
  • 3 - 5 years Experience in processing mortgage and/or equity loans for a financial institution preferred
  • Knowledge of conventional, government loan products and guidelines including Fannie Mae, Freddie Mac, FHA, USDA-Rural Housing and VA Loans, Extensive
  • Knowledge of Northwest mortgage and equity loan products and guidelines, Extensive

Travel Requirements
  • As Needed for training

The pay range for this position is generally $28 - $33 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available.
#LI-MM1
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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