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Virtual Bank Jobs in Alabama (NOW HIRING)

Alabama ONE

Virtual Branch Manager

Tuscaloosa, AL · On-site +1

The Virtual Branch Manager directs the operations of the virtual branch while setting the standard ... Preferred Qualifications: -Experience with credit union operation systems and banking platforms ...

Huntington Bank

Accounting Group Manager

Hoover, AL · On-site

$100 - $125/hr

Experience in banking regulations and/or core banking processes is considered a plus. * Experience ... virtual backgrounds. EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights ...

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Virtual Bank information

What is a virtual bank?

A Virtual Bank job involves working for a digital-only financial institution that operates without physical branches. Employees typically handle customer service, account management, fraud prevention, and financial advising through online platforms, phone calls, or chat support. Roles can vary from customer support representatives to compliance officers and software developers. These positions often require strong communication skills, financial knowledge, and proficiency with digital banking tools. Many Virtual Bank jobs offer remote work opportunities, making them accessible to candidates in various locations.

What are the typical daily responsibilities for employees working at a virtual bank?

At a Virtual Bank, daily responsibilities often include assisting customers via digital channels, processing online transactions, managing account inquiries, and addressing technical or financial questions. Employees may also monitor for fraudulent activity, ensure regulatory compliance, and help implement new digital banking features. Collaboration often occurs virtually with team members from IT, compliance, and customer service to maintain smooth operations. Adapting quickly to new technologies and maintaining a high level of digital security awareness are also regular parts of the role. This dynamic work environment offers opportunities to learn cutting-edge banking tools and interact with clients in innovative ways.

What are the key skills and qualifications needed to thrive in the virtual bank position, and why are they important?

To thrive in a Virtual Bank, professionals need a robust understanding of financial services, digital banking operations, and customer relationship management, often supported by degrees in finance, business, or related fields. Familiarity with online banking platforms, cybersecurity protocols, and digital transaction systems is typically required, and certifications like Certified Digital Banker (CDB) can be advantageous. Excellent communication, problem-solving, and adaptability to fast-evolving technology are valuable soft skills in this environment. These competencies enable employees to deliver secure, efficient, and customer-focused banking services in an online setting.

What does a virtual bank do?

A virtual bank is a financial institution that operates entirely online without physical branches. It provides banking services such as account management, deposits, withdrawals, loans, and payments through digital platforms, often using secure apps and websites. Virtual bank employees may handle customer support, fraud prevention, and digital transactions, requiring skills in financial technology and cybersecurity.

What are the most commonly searched types of Bank jobs in Alabama?

The most popular types of Bank jobs in Alabama are:

What are popular job titles related to Virtual Bank jobs in Alabama?

For Virtual Bank jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Virtual Bank jobs in Alabama look for?

The top searched job categories for Virtual Bank jobs in Alabama are:

What cities in Alabama are hiring for Virtual Bank jobs?

Cities in Alabama with the most Virtual Bank job openings:

Virtual Bank jobs near you
Infographic showing various Virtual Bank job openings in Alabama as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution.

Virtual Branch Manager

Alabama ONE

Tuscaloosa, AL • On-site, Remote

Full-time

Posted 18 days ago

Job description

This in not a remote position.
Summary:
The Virtual Branch Manager directs the operations of the virtual branch while setting the standard for a positive work environment and excellent Member service consistent with the Pillars of Alabama ONE by providing effective leadership and coaching to the Virtual Branch team. The Virtual Branch Manager will assign and direct the work of the Consumer Lending Specialists; ensure effective communication with the team; serve as a conduit to management with Member/employee issues, accolades, and concerns; establish expectations, communicate goals, and provide feedback to ensure metrics are reached; and confer with Members as the principal loan officer to provide recommendations and guidance related to lending needs and analyze loan requests to make credit decisions based on established consumer lending guidelines, communicating decisions to the Member.
Duties and Responsibilities:
- Assign and direct work of Consumer Lending TEAM; ensure effective communication and serve as conduit to management with Member/TEAM issues, accolades, and concerns; establish expectations, communicate goals with the TEAM, and provide feedback to ensure metrics are reached
- Confer with Members as a loan officer to provide recommendations and guidance related to lending needs and analyze loan requests to make credit decisions based on established consumer lending guidelines, communicating decisions to the Member
- Oversee and ensure delivery of excellent Member service consistent with the Pillars of Alabama ONE
-Conduct team meetings, yearly performance evaluations and learning sessions.
-Monitor the delivery of excellent member service through virtual channels.
-Resolve escalated member concerns.
-Manage daily operations which would include workflow, staffing, scheduling and queue management to maintain service in a timely manner.
-Support implementation of new products and services which would include employee training and education.
-Support credit union growth by guiding staff in offering all products and services.
-Provide feedback and updates to leadership on virtual branch performance.
- Perform other duties as assigned.
Requirements
Minimum Requirements:
- Minimum three to five years of related experience that includes leadership and/or supervisory experience.
- Ability to effectively lead and communicate with his/her TEAM.
- Display a positive attitude as well as a pleasant and professional demeanor.
- Demonstrate the ability to work toward and attain established goals.
-Ability to manage multiple tasks in a fast-paced, technology-driven channel.
-High understanding of deposit and consumer lending basics, as well as digital banking and member service practices.
Preferred Qualifications:
-Experience with credit union operation systems and banking platforms.
-Experience managing remote or hybrid teams.
- High level of comfort with performance monitoring as well as analytical skills.

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