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Virtual Bank Jobs in Alabama (NOW HIRING)

M&T Bank is seeking a strategic and execution-oriented Escrow & Virtual Account Management (VAM) Product Manager to lead the growth, modernization, and commercialization of our escrow and virtual ...

New

Contact Center Agent I

Tuscaloosa, AL · On-site

$15 - $20.50/hr

... virtual interface. They facilitate transactions, address account-related queries, and resolve ... Telephone Banking * Debit/Credit Card Maintenance * Core System daily banking * Utilizing the ...

Contact Center Agent I

Tuscaloosa, AL · On-site

$14.50 - $19.75/hr

... virtual interface. They facilitate transactions, address account-related queries, and resolve ... Telephone Banking * Debit/Credit Card Maintenance * Core System daily banking * Utilizing the ...

Contact Center Agent I

Tuscaloosa, AL · On-site

$14.50 - $19.75/hr

... virtual interface. They facilitate transactions, address account-related queries, and resolve ... Telephone Banking * Debit/Credit Card Maintenance * Core System daily banking * Utilizing the ...

Teller

Monroeville, AL · On-site

$12.75 - $15.75/hr

Demonstrates knowledge of Consumer Bank Customer Service Standards & offer each customer ... Attends and successfully completes training as needed (virtual, in-person, online BVS, etc.

New

Senior Liquidity Specialist: Onsite

Hoover, AL · On-site

$93K - $189K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Communicate effectively with Regional bankers across in-person and virtual channels * Support development of sales tools, training materials, and enablement resources Required Qualifications * 5+ ...

Senior Liquidity Specialist: Onsite

Hoover, AL

$93K - $189K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Communicate effectively with Regional bankers across in-person and virtual channels * Support development of sales tools, training materials, and enablement resources Required Qualifications * 5+ ...

Accounting Specialist - Cash Application

Birmingham, AL · On-site

$18.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Advanced cash application processes including lockbox, ACH, wires, checks, virtual cards, and ... Bank reconciliation support, account balancing, and month-end close processes * Internal controls ...

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Showing results 1-20

Virtual Bank information

What is a virtual bank?

A Virtual Bank job involves working for a digital-only financial institution that operates without physical branches. Employees typically handle customer service, account management, fraud prevention, and financial advising through online platforms, phone calls, or chat support. Roles can vary from customer support representatives to compliance officers and software developers. These positions often require strong communication skills, financial knowledge, and proficiency with digital banking tools. Many Virtual Bank jobs offer remote work opportunities, making them accessible to candidates in various locations.

What are the typical daily responsibilities for employees working at a virtual bank?

At a Virtual Bank, daily responsibilities often include assisting customers via digital channels, processing online transactions, managing account inquiries, and addressing technical or financial questions. Employees may also monitor for fraudulent activity, ensure regulatory compliance, and help implement new digital banking features. Collaboration often occurs virtually with team members from IT, compliance, and customer service to maintain smooth operations. Adapting quickly to new technologies and maintaining a high level of digital security awareness are also regular parts of the role. This dynamic work environment offers opportunities to learn cutting-edge banking tools and interact with clients in innovative ways.

What are the key skills and qualifications needed to thrive in the virtual bank position, and why are they important?

To thrive in a Virtual Bank, professionals need a robust understanding of financial services, digital banking operations, and customer relationship management, often supported by degrees in finance, business, or related fields. Familiarity with online banking platforms, cybersecurity protocols, and digital transaction systems is typically required, and certifications like Certified Digital Banker (CDB) can be advantageous. Excellent communication, problem-solving, and adaptability to fast-evolving technology are valuable soft skills in this environment. These competencies enable employees to deliver secure, efficient, and customer-focused banking services in an online setting.

What does a virtual bank do?

A virtual bank is a financial institution that operates entirely online without physical branches. It provides banking services such as account management, deposits, withdrawals, loans, and payments through digital platforms, often using secure apps and websites. Virtual bank employees may handle customer support, fraud prevention, and digital transactions, requiring skills in financial technology and cybersecurity.

What are the most commonly searched types of Bank jobs in Alabama?

The most popular types of Bank jobs in Alabama are:

What are popular job titles related to Virtual Bank jobs in Alabama?

For Virtual Bank jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Virtual Bank jobs in Alabama look for?

The top searched job categories for Virtual Bank jobs in Alabama are:

What cities in Alabama are hiring for Virtual Bank jobs?

Cities in Alabama with the most Virtual Bank job openings:

Infographic showing various Virtual Bank job openings in Alabama as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.

Personal Banker - Virtual Interview Event - Huntsville & Birmingham, AL locations

Fifth Third Bank

Birmingham, AL • On-site, Remote

$18 - $22/hr

Full-time

Posted 6 days ago


Fifth Third Bank rating

7.5

Company rating: 7.5 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

104th of 171 rated banks


Job description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

WORKING CONDITIONS:
  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.

#LI-DH1
Personal Banker - Virtual Interview Event - Huntsville & Birmingham, AL locations
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION -- Huntsville, Alabama 35806
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

What Fifth Third Bank employees say

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About Fifth Third Bank

Sourced by ZipRecruiter

Fifth Third Bank, National Association established in 1858, is a diversified financial services company headquartered in Cincinnati, Ohio. Fifth Third is among the largest money managers in the Midwest. It operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1858