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Virtual Banker Jobs in Alabama (NOW HIRING)

Alabama ONE

Virtual Branch Manager

Tuscaloosa, AL · On-site +1

The Virtual Branch Manager directs the operations of the virtual branch while setting the standard ... Preferred Qualifications: -Experience with credit union operation systems and banking platforms ...

Huntington Bank

Accounting Group Manager

Hoover, AL · On-site

$70 - $140/hr

Experience in banking regulations and/or core banking processes is considered a plus. * Experience ... virtual backgrounds. EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights ...

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How much do virtual banker jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual banker in Alabama is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $20.48 per hour, depending on experience, location, and employer.

What is a virtual banker?

A Virtual Banker is a customer service and financial support professional who assists clients with banking needs remotely, typically via phone, chat, or online platforms. They help customers with account inquiries, transactions, loan applications, and technical support, ensuring a seamless digital banking experience. This role requires strong communication skills, financial knowledge, and the ability to resolve customer concerns efficiently. Virtual Bankers play a crucial role in enhancing customer satisfaction and promoting banking products and services.

What does a virtual banker do?

A Virtual Banker’s workday usually involves conducting client consultations via video calls, phone, or secure messaging platforms, assisting customers with account inquiries, transactions, and financial advice. You will frequently use online banking tools and CRMs to manage client relationships and document interactions. While much of the work is independent, Virtual Bankers regularly collaborate with loan officers, branch managers, and support staff through virtual meetings and shared platforms to resolve complex issues and ensure seamless service. This hybrid approach allows Virtual Bankers to deliver personalized service while remaining connected with their team and the larger financial institution. The role offers dynamic interaction and the satisfaction of helping clients achieve their financial goals from a remote workspace.

What skills and qualifications are needed to thrive as a virtual banker?

To thrive as a Virtual Banker, you need a strong understanding of banking products, financial regulations, and customer relationship management, ideally supported by relevant education or experience in finance or banking. Proficiency with digital banking platforms, customer management systems (CRMs), and secure communication tools is commonly required. Strong communication, problem-solving abilities, and a focus on customer service help set top candidates apart. These skills and qualifications are essential for building client trust, efficiently handling remote transactions, and ensuring compliance in a virtual banking environment.

What are the most commonly searched types of Banker jobs in Alabama?

The most popular types of Banker jobs in Alabama are:

What are popular job titles related to Virtual Banker jobs in Alabama?

For Virtual Banker jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Virtual Banker jobs in Alabama look for?

The top searched job categories for Virtual Banker jobs in Alabama are:

What cities in Alabama are hiring for Virtual Banker jobs?

Cities in Alabama with the most Virtual Banker job openings:

Virtual Banker jobs near you
Infographic showing various Virtual Banker job openings in Alabama as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $39,206 per year, or $18.8 per hour.

Virtual Branch Manager

Alabama ONE

Tuscaloosa, AL • On-site, Remote

Full-time

Posted 17 days ago

Job description

This in not a remote position.
Summary:
The Virtual Branch Manager directs the operations of the virtual branch while setting the standard for a positive work environment and excellent Member service consistent with the Pillars of Alabama ONE by providing effective leadership and coaching to the Virtual Branch team. The Virtual Branch Manager will assign and direct the work of the Consumer Lending Specialists; ensure effective communication with the team; serve as a conduit to management with Member/employee issues, accolades, and concerns; establish expectations, communicate goals, and provide feedback to ensure metrics are reached; and confer with Members as the principal loan officer to provide recommendations and guidance related to lending needs and analyze loan requests to make credit decisions based on established consumer lending guidelines, communicating decisions to the Member.
Duties and Responsibilities:
- Assign and direct work of Consumer Lending TEAM; ensure effective communication and serve as conduit to management with Member/TEAM issues, accolades, and concerns; establish expectations, communicate goals with the TEAM, and provide feedback to ensure metrics are reached
- Confer with Members as a loan officer to provide recommendations and guidance related to lending needs and analyze loan requests to make credit decisions based on established consumer lending guidelines, communicating decisions to the Member
- Oversee and ensure delivery of excellent Member service consistent with the Pillars of Alabama ONE
-Conduct team meetings, yearly performance evaluations and learning sessions.
-Monitor the delivery of excellent member service through virtual channels.
-Resolve escalated member concerns.
-Manage daily operations which would include workflow, staffing, scheduling and queue management to maintain service in a timely manner.
-Support implementation of new products and services which would include employee training and education.
-Support credit union growth by guiding staff in offering all products and services.
-Provide feedback and updates to leadership on virtual branch performance.
- Perform other duties as assigned.
Requirements
Minimum Requirements:
- Minimum three to five years of related experience that includes leadership and/or supervisory experience.
- Ability to effectively lead and communicate with his/her TEAM.
- Display a positive attitude as well as a pleasant and professional demeanor.
- Demonstrate the ability to work toward and attain established goals.
-Ability to manage multiple tasks in a fast-paced, technology-driven channel.
-High understanding of deposit and consumer lending basics, as well as digital banking and member service practices.
Preferred Qualifications:
-Experience with credit union operation systems and banking platforms.
-Experience managing remote or hybrid teams.
- High level of comfort with performance monitoring as well as analytical skills.

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