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Virtual Banking Jobs in Alabama (NOW HIRING)

Socket.dev

Senior Escrow Product Manager

Clanton, AL · On-site

$108 - $179/hr

M&T Bank is seeking a strategic and execution-oriented Escrow & Virtual Account Management (VAM) Product Manager to lead the growth, modernization, and commercialization of our escrow and virtual ...

New

Alabama ONE

Contact Center Agent I

Tuscaloosa, AL · On-site

$15 - $20.50/hr

... virtual interface. They facilitate transactions, address account-related queries, and resolve ... Telephone Banking * Debit/Credit Card Maintenance * Core System daily banking * Utilizing the ...

Alabama ONE Credit Union

Contact Center Agent I

Tuscaloosa, AL · On-site

$14.50 - $19.75/hr

... virtual interface. They facilitate transactions, address account-related queries, and resolve ... Telephone Banking * Debit/Credit Card Maintenance * Core System daily banking * Utilizing the ...

Alabama ONE

Contact Center Agent I

Tuscaloosa, AL · On-site

$14.50 - $19.75/hr

... virtual interface. They facilitate transactions, address account-related queries, and resolve ... Telephone Banking * Debit/Credit Card Maintenance * Core System daily banking * Utilizing the ...

Stbancorp

Teller

Monroeville, AL · On-site

$12.75 - $15.75/hr

Demonstrates knowledge of Consumer Bank Customer Service Standards & offer each customer ... Attends and successfully completes training as needed (virtual, in-person, online BVS, etc.

Huntington

Senior Liquidity Specialist: Onsite

Hoover, AL · On-site

$93K - $189K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Communicate effectively with Regional bankers across in-person and virtual channels * Support development of sales tools, training materials, and enablement resources Required Qualifications * 5+ ...

Huntington

Senior Liquidity Specialist: Onsite

Hoover, AL · On-site

$93K - $189K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Communicate effectively with Regional bankers across in-person and virtual channels * Support development of sales tools, training materials, and enablement resources Required Qualifications * 5+ ...

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Virtual Banking information

See Alabama salary details

$10

$22

$30

How much do virtual banking jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for virtual banking in Alabama is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.86 per hour, depending on experience, location, and employer.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a virtual banking specialist?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.

How does a virtual banking professional typically collaborate with clients and internal teams?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

Can you work remotely for a virtual banking job?

Virtual banking jobs often offer remote work options, allowing employees to perform tasks such as customer service, account management, and financial advising from home. These roles typically require strong communication skills, familiarity with banking software, and sometimes specific certifications, with many companies providing the necessary tools for remote access.

Do virtual banking work from home?

Virtual banking jobs often allow employees to work from home, especially roles in customer service, account management, or technical support. These positions typically require a reliable internet connection, relevant skills, and sometimes specific certifications, with many companies offering remote work options as part of their employment structure.

How does virtual banking work?

Virtual banking involves managing financial transactions and accounts through online platforms or mobile apps without visiting a physical branch. Virtual banking professionals typically use digital tools, customer service skills, and security protocols to assist clients and process transactions remotely.

What are the most commonly searched types of Banking jobs in Alabama?

The most popular types of Banking jobs in Alabama are:

What are popular job titles related to Virtual Banking jobs in Alabama?

For Virtual Banking jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Virtual Banking jobs in Alabama look for?

The top searched job categories for Virtual Banking jobs in Alabama are:

What cities in Alabama are hiring for Virtual Banking jobs?

Cities in Alabama with the most Virtual Banking job openings:

Virtual Banking jobs near you
Infographic showing various Virtual Banking job openings in Alabama as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $45,998 per year, or $22.1 per hour.

Virtual Branch Manager

Alabama One Credit Union

Tuscaloosa, AL • Remote

Full-time

Posted yesterday

New

Job description

Description

Summary:

The Virtual Branch Manager directs the operations of the virtual branch while setting the standard for a positive work environment and excellent Member service consistent with the Pillars of Alabama ONE by providing effective leadership and coaching to the Virtual Branch team. The Virtual Branch Manager will assign and direct the work of the Consumer Lending Specialists; ensure effective communication with the team; serve as a conduit to management with Member/employee issues, accolades, and concerns; establish expectations, communicate goals, and provide feedback to ensure metrics are reached; and confer with Members as the principal loan officer to provide recommendations and guidance related to lending needs and analyze loan requests to make credit decisions based on established consumer lending guidelines, communicating decisions to the Member.

Duties and Responsibilities:

- Assign and direct work of Consumer Lending TEAM; ensure effective communication and serve as conduit to management with Member/TEAM issues, accolades, and concerns; establish expectations, communicate goals with the TEAM, and provide feedback to ensure metrics are reached

- Confer with Members as a loan officer to provide recommendations and guidance related to lending needs and analyze loan requests to make credit decisions based on established consumer lending guidelines, communicating decisions to the Member

- Oversee and ensure delivery of excellent Member service consistent with the Pillars of Alabama ONE

-Conduct team meetings, yearly performance evaluations and learning sessions. 

-Monitor the delivery of excellent member service through virtual channels. 

-Resolve escalated member concerns. 

-Manage daily operations which would include workflow, staffing, scheduling and queue management to maintain service in a timely manner. 

-Support implementation of new products and services which would include employee training and education. 

-Support credit union growth by guiding staff in offering all products and services. 

-Provide feedback and updates to leadership on virtual branch performance. 

- Perform other duties as assigned.

Requirements

Minimum Requirements:

- Minimum three to five years of related experience that includes leadership and/or supervisory experience.

- Ability to effectively lead and communicate with his/her TEAM.

- Display a positive attitude as well as a pleasant and professional demeanor.

- Demonstrate the ability to work toward and attain established goals.

-Ability to manage multiple tasks in a fast-paced, technology-driven channel. 

-High understanding of deposit and consumer lending basics, as well as digital banking and member service practices.

Preferred Qualifications:

-Experience with credit union operation systems and banking platforms. 

-Experience managing remote or hybrid teams. 

- High level of comfort with performance monitoring as well as analytical skills. 

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