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Virtual Assistant Intake Jobs in Dallas, TX (NOW HIRING)

Apex Systems

AI Security Consultant

Dallas, TX · On-site

Support intake and triage of new AI use cases by collecting information, assessing scope, and ... Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

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Mia Aesthetics

Be Seen First

In-Clinic Sales Surgical Coordinator (Bilingual)

Lewisville, TX · On-site

$17.25 - $23.75/hr

Answer warm calls from our CSS team * Assist with the intake of patients and schedule surgeries as ... in consultations (virtual or in-clinic) as needed or instructed * Educate patients on the ...

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Virtual Assistant Intake information

See Dallas, TX salary details

$11

$24

$33

How much do virtual assistant intake jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for virtual assistant intake in Dallas, TX is $24.14, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $27.12 per hour, depending on experience, location, and employer.

What is a virtual assistant intake?

Virtual Assistant Intake specialists are remote professionals who handle the initial onboarding, screening, and information gathering processes for clients or customers. They often serve as the first point of contact, collecting essential details, assessing needs, and ensuring that all necessary information is properly documented for further action. Their work streamlines workflows, improves client experiences, and supports organizations in managing new requests efficiently. This role is especially common in healthcare, legal, and service-based industries.

What are the key skills and qualifications needed to thrive as a virtual assistant intake?

To thrive as a Virtual Assistant Intake, you need excellent organizational abilities, attention to detail, and strong communication skills, often supported by experience in administrative roles or customer service. Familiarity with CRM systems, scheduling software, and cloud-based collaboration tools is typically required. Exceptional interpersonal skills, discretion, and the ability to multitask make someone stand out in this position. These skills ensure efficient client onboarding, smooth workflow management, and a positive first impression for the organization.

What are some common challenges faced by virtual assistant intake professionals, and how can they be managed effectively?

Virtual Assistant Intake professionals often navigate high volumes of inquiries and must accurately gather and organize client information, which can sometimes be overwhelming. Effective time management and the use of robust CRM tools are essential to keep track of details and ensure prompt follow-up. Additionally, clear communication and active listening skills help avoid misunderstandings and ensure all client needs are addressed efficiently. Collaborating closely with other team members, such as account managers or support staff, also helps distribute workload and maintain service quality.

What is the difference between Virtual Assistant Intake vs Virtual Assistant?

AspectVirtual Assistant IntakeVirtual Assistant
CredentialsBasic administrative skills, familiarity with communication toolsSame as Intake, often with additional specialized skills
Work EnvironmentRemote, client-facing, often involves onboardingRemote, supporting various client tasks
Employer & Industry UsageUsed in service onboarding, client managementGeneral support across industries
Search & Comparison IntentFocus on client onboarding and intake processesBroader support tasks

The main difference is that a Virtual Assistant Intake specializes in onboarding and initial client communication, while a Virtual Assistant provides ongoing support across various tasks. Intake roles focus on client setup, whereas Virtual Assistants handle day-to-day administrative or operational duties.

What are popular job titles related to Virtual Assistant Intake jobs in Dallas, TX?

For Virtual Assistant Intake jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Virtual Assistant Intake jobs in Dallas, TX look for?

The top searched job categories for Virtual Assistant Intake jobs in Dallas, TX are:

Virtual Assistant Intake jobs near you
Infographic showing various Virtual Assistant Intake job openings in Dallas, TX as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,202 per year, or $24.1 per hour.

Sr., MedicalPractice Assistant

Dallas, TX • On-site

Parkland Health and Hospital System
Hospitals • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

64th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Parkland Health and Hospital Systemexternal

$16.25 - $20.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Location: HOMES
Primary Purpose
Serves as a lead worker to Medical Practice Assistants, providing patient-centered care and operational support to the medical team to ensure an optimal patient experience. Coordinates activities in the clinical areas and facilitates a smooth patient flow. Assists with patient data collection, performs select screenings, and completes medical office functions relevant to the area/assignment.
MINIMUM SPECIFICATIONS
Education
  • None.

Experience
  • Must have five years of customer service experience, preferably in a medical/healthcare/health insurance setting.
  • Must have two years of experience in a Medical Practice environment.
  • Patient registration experience preferred.
  • Prefer completion of course work towards an accredited medical terminology.
  • Medical Office Assistant experience or training a plus.

Virtual Care Only:
  • Must have 2 years of virtual care or telehealth support experience.

Certification/Registration/Licensure
  • School Based Health - Youth and Family Services Only (Cost Center 40270):
  • Must have a valid Texas Class C Driver License.

Required Tests for Placement
  • Must demonstrate ability to type 20 words per minute with a maximum of 3 errors.
  • Must be able to successfully pass a Spelling Test with a minimum score of 85%.

Skills or Special Abilities
  • Must be able to work collaboratively with colleagues to deliver patient/customer services that exceeds patient expectations as evidenced by patient satisfaction scores.
  • Must be able to demonstrate competency required as applicable to specialty area.
  • Must have demonstrated communication skills to include above average verbal skills (heavy public contact) and written skills. Bilingual skills preferred.
  • Must have a working knowledge of diagnostic ICD-9 CM coding and HCPCS-CPT4 procedure codes.
  • Must have a thorough working knowledge of medical terminology.
  • Must have basic knowledge of medical software.
  • Must demonstrate a positive demeanor, good verbal and written communication skills, and be professional in both appearance and approach.
  • Must be able to demonstrate intermediate-level clerical skills and a working knowledge of standard office equipment.
  • Must be detail-oriented and have sharp analytical skills to resolve registration issues as related to multiple groups, including third-party payors, physicians, patients, and the system.
  • Must be able to solve problems within the guidelines of established policies and procedures.
  • Must be able to adjust to multiple demands, shifting priorities, and rapid change.

Virtual Care Only:
  • Confident with technology, specifically electronic medical records, video encounters, and computer applications
  • Must be able to work collaboratively and optimally with patients with serious health conditions and barriers to care.

Responsibilities
  • Serves as a lead worker for Medical Practice Assistants to include training, scheduling, monitoring, and completing Performance Indicator Reports, and other reports to maximize productivity and compliance within the department. Serves as acting supervisor for staff as needed, on weekends, rotating holidays, or anytime a shift needs coverage in the absence of a regularly scheduled supervisor.
  • Acts as primary preceptor and provides general and topic-specific training to employees when changes in guidelines occur. Provides re-education to department staff based on the results of reviews to correct potential weaknesses and ensure ongoing compliance. Ensures documentation exists to evidence training has occurred.
  • Collaborates and assists with the coordination of operational activities to support clinical operations.
  • Serves as an expert resource for patient intake/inquiries and the assessment of patient needs related to clinical support services.
  • Performs all related Medical Practice Assistant duties and patient service activities in coordination with the clinical team, and in an expert manner.
  • Assists with oversight in the day-to-day coordination of clinic/area activities and facilitates clinical support processes according to standards, and has the ability to support all service needs.
  • Proficiently performs delegated technical functions, including but not limited to: Obtaining and/or recording initial patient data, including reason for visit, height, weight, allergies, etc., as trained, and reports data to the appropriate healthcare team member.
  • Practices patient safety measures and, in association with site leadership:
  • Complies with proper hand hygiene (hand washing/hand sanitizer gel/foam use).
  • Applies or practices proper infection control methods.
  • Identifies, corrects, and/or reports safety hazards at the time of discovery.
  • Identifies and/or facilitates maintenance problems with equipment, initiates requests for work orders, and removes from the patient care area, as appropriate.
  • Informs Environmental Services when additional cleaning activities are needed.
  • Participates in performance improvement and quality initiatives.
  • Participates in the unit performance improvement initiatives.
  • Meets expected performance quality measures as outlined for area(s) or responsibility.
  • Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
  • Stays abreast of the latest developments, advancements, and trends in the field of Medical Practices by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
  • Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the Medical Practice. Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding.
  • Based on operational need, may be required to perform the role in an alternate Parkland location.

Requisition ID: 988041
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About Parkland Health and Hospital System

Sourced by ZipRecruiter

Parkland Health and Hospital System, based in Dallas, TX, US, is a reputed entity in the healthcare industry. Accessible through their website parklandhealth.org, this distinguished organization operates within the public sector, primarily providing medical care and services. Parkland Health was founded with a mission to take healthcare to people who need it the most and ever since its inception it has staunchly adhered to this principle. The hospital is acknowledged for its unyielding dedication to patient care, its world-class staff, and its innovative medical breakthroughs. Alongside its traditional healthcare offerings, Parkland also provides specialized services such as burn treatment and poison control, cementing their position as a comprehensive provider of critical care.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

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What Parkland Health and Hospital System employees say

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Hours and flexibility

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