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Virtual Amazon Customer Service Jobs in Racine, WI

Andis Company

Customer Enablement Clerk

Sturtevant, WI · On-site

$15.25 - $18.75/hr

Teamwork, service, and culture are central to who we are - and we're looking for individuals who ... Complete routine compliance checks related to copyright, trademark, and Amazon price requirements.

Yutka Fence

Customer Operations Lead

Kenosha, WI · On-site

$65K - $80K/yr

... mentor virtual assistants and office staff • Train team members on systems, communication, and expectations • Delegate effectively while maintaining accountability Customer Service Intake ...

North Star Parcel Llc

Delivery Driver

Milwaukee, WI

Company Description North Star Parcel is an Amazon Delivery Service Partner (DSP) looking for ... Our Delivery Drivers strive to get every Amazon order to the customer's door on-time safely. We ...

Yutka Fence

Customer Operations Lead

Kenosha, WI · On-site

$65K - $80K/yr

Lead and mentor virtual assistants and office staff * Train team members on systems, communication, and expectations * Delegate effectively while maintaining accountability Customer Service Intake ...

LMT ONSRUD LP

E-commerce Specialist

Waukegan, IL · On-site

$55K - $60K/yr

Manage communications from each channel related to orders or other customer service-related items ... Experience with Amazon Seller Central * Proficient with Microsoft Office Suite * Strong written and ...

LMT ONSRUD LP

E-commerce Specialist

Waukegan, IL

Manage communications from each channel related to orders or other customer service-related items ... Experience with Amazon Seller Central * Proficient with Microsoft Office Suite * Strong written and ...

Quantum Delivery LLC

Delivery Driver

Milwaukee, WI

$16.50 - $20.75/hr

Company Description Quantum Delivery is an Amazon Delivery Service Partner seeking a reliable and ... Be CUSTOMER OBSESSED!! We strive to deliver packages and smiles to our customers. * Perform the ...

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How much do virtual amazon customer service jobs pay per hour?

As of May 29, 2026, the average hourly pay for virtual amazon customer service in Racine, WI is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Amazon Customer Service Representative, and why are they important?

To thrive as a Virtual Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, chat platforms, and Amazon's internal support tools is commonly required. Patience, empathy, and adaptability are crucial soft skills for managing diverse customer inquiries remotely. These skills ensure efficient, positive customer interactions and uphold Amazon’s commitment to exceptional service in a virtual environment.

What are the most common challenges faced by Virtual Amazon Customer Service Associates, and how can they be managed?

Virtual Amazon Customer Service Associates often encounter challenges like handling high volumes of customer inquiries, managing difficult or upset customers, and quickly adapting to new policies or technology updates. Effective time management, strong communication skills, and a supportive remote work environment are key to overcoming these hurdles. Amazon provides thorough training, ongoing support, and resources to help associates stay informed and perform well, even when working from home. Building strong problem-solving skills and staying organized can make the role more rewarding and less stressful.

What does a Virtual Amazon Customer Service Representative do?

A Virtual Amazon Customer Service Representative assists Amazon customers remotely by handling inquiries, resolving issues, processing orders, and providing information about products and services. They communicate with customers primarily via phone, chat, or email, ensuring a positive shopping experience. Representatives are trained to troubleshoot problems, handle returns and refunds, and escalate complex issues when necessary. This role requires excellent communication skills, patience, and the ability to work independently from a home office.

What is the difference between Virtual Amazon Customer Service vs Virtual Live Chat Customer Support?

AspectVirtual Amazon Customer ServiceVirtual Live Chat Customer Support
Primary RoleAssist Amazon customers with orders, returns, and account issuesProvide real-time support via live chat for various companies
Work EnvironmentRemote, often within Amazon's platform or CRM systemsRemote, across multiple industries and platforms
Required SkillsCustomer service, problem-solving, familiarity with Amazon policiesCommunication skills, multitasking, technical proficiency
Employer & IndustryAmazon, e-commerceVarious companies, customer support services

Both roles involve remote customer support, but Virtual Amazon Customer Service focuses specifically on Amazon's platform and policies, while Virtual Live Chat Customer Support can serve multiple industries and companies. The core skills overlap, but the context and tools used differ.

What are the most commonly searched types of Amazon Customer Service jobs in Racine, WI? The most popular types of Amazon Customer Service jobs in Racine, WI are:
What are popular job titles related to Virtual Amazon Customer Service jobs in Racine, WI? For Virtual Amazon Customer Service jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Virtual Amazon Customer Service jobs in Racine, WI look for? The top searched job categories for Virtual Amazon Customer Service jobs in Racine, WI are:
What cities near Racine, WI are hiring for Virtual Amazon Customer Service jobs? Cities near Racine, WI with the most Virtual Amazon Customer Service job openings:
Virtual Amazon Customer Service jobs near you
Infographic showing various Virtual Amazon Customer Service job openings in Racine, WI as of May 2026, with employment types broken down into 3% Locum Tenens, 14% As Needed, 55% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $34,852 per year, or $16.8 per hour.
Alterations Customer Service Representative

Alterations Customer Service Representative

David's Bridal, LLC.

Brookfield, WI • On-site

$15.25 - $20.50/hr

Part-time

Vision, Retirement

Posted 8 days ago

David's Bridal rating

5.2

Company rating: 5.2 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

80th of 102 rated fashion retailers

Job description

BEST. JOB. EVER!
  • Minimal weekday hours required (join for weekends only!)
  • Generous Team Member discount
  • $400 bonus for every referral hired with NO LIMIT*
  • Competitive hourly pay rates & team bonus
  • Get Paid Early!

*Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
Essential Job Functions:
  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver five-star customer experience.
  • Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alterations services and personalization options.
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
  • Maintain high dress code standards as required by the Dress Code policy.
  • Greet and escort all alterations customers to and from alterations for appointments.
  • Press, steam, and spot clean all merchandise.
  • Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
  • Build long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
  • Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
  • Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
  • Maintains a clean and well-organized alterations room.
  • Performs duties and tasks as assigned by store management.

Physical Demands:
  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:
  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system

Now that we've popped the question, please say "I do".
Part Time Benefits Include -
  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet - Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance

Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

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About Davids Bridal

Sourced by ZipRecruiter

David's Bridal is a premier company in the bridal industry, with its headquarters situated in Conshohocken, PA, US. Established in 1950, it has grown to become a leading global bridal store that specializes in wedding dresses, prom gowns, and other formal wear. Its vast product range also includes shoes, gifts, and accessories, serving brides and their bridal parties across multiple locations worldwide. The company's core mission is to empower women to look and feel beautiful on their special occasions, offering expert guidance and personalized support to each customer. David's Bridal prides itself on its commitment to quality, style, and service, reinforcing its position at the forefront of the bridal industry.

Industry

Apparel and accessories stores

Company size

5,001 - 10,000 Employees

Headquarters location

Conshohocken, PA, US

Year founded

1950

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