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Virtual Agent Jobs in Nevada (NOW HIRING)

SmartFinancial

Contact Center Agent

Las Vegas, NV · On-site +1

$15.50 - $21/hr

Encourage the customer to receive a competitive quote from a licensed agent * Engage in warm ... planning virtual events alongside companywide DoorDash credits! We also have Penny, our company ...

SmartFinancial

Contact Center Agent

Las Vegas, NV · On-site

$15.50 - $21/hr

Encourage the customer to receive a competitive quote from a licensed agent * Engage in warm ... planning virtual events alongside companywide DoorDash credits! We also have Penny, our company ...

SmartFinancial

Contact Center Agent

Las Vegas, NV · On-site +1

$15.50 - $21/hr

Encourage the customer to receive a competitive quote from a licensed agent * Engage in warm ... planning virtual events alongside companywide DoorDash credits! We also have Penny, our company ...

SmartFinancial , Inc.

Contact Center Agent

Las Vegas, NV · On-site

$15.50 - $21.25/hr

Encourage the customer to receive a competitive quote from a licensed agent * Engage in warm ... planning virtual events alongside companywide DoorDash credits! We also have Penny, our company ...

Promoted2

Remote Insurance Agent

North Las Vegas, NV · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Promoted2

Remote Insurance Agent

Reno, NV · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Promoted2

Remote Insurance Agent

Henderson, NV · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Promoted2

Remote Insurance Agent

Las Vegas, NV · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

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Virtual Agent information

See Nevada salary details

$607

$1.4K

$2.5K

How much do virtual agent jobs pay per week?

As of Aug 10, 2026, the average weekly pay for virtual agent in Nevada is $1,414.71, according to ZipRecruiter salary data. Most workers in this role earn between $1,184.62 and $1,498.08 per week, depending on experience, location, and employer.

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.
What are the most commonly searched types of Agent jobs in Nevada? The most popular types of Agent jobs in Nevada are:
What are popular job titles related to Virtual Agent jobs in Nevada? For Virtual Agent jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Virtual Agent jobs in Nevada look for? The top searched job categories for Virtual Agent jobs in Nevada are:
What cities in Nevada are hiring for Virtual Agent jobs? Cities in Nevada with the most Virtual Agent job openings:
Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Nevada as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 50% Physical, 2% Hybrid, and 48% Remote job distribution, with an average salary of $73,565 per year, or $35.4 per hour.

Contact Center Agent

SmartFinancial

Las Vegas, NV • On-site, Remote

$15.50 - $21/hr

Full-time

Re-posted 3 days ago

Job description

Join SmartFinancial: Empowering Insurers with Cutting-Edge Technology

Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology! Voted one of the Best Places to Work for four consecutive years, we are one of the fastest-growing tech companies. 

We are a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners. 

Job description:

We are a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners.

We are looking for the BEST sales talent out there. We offer Uncapped Commission: Our top reps are earning $80-90k in commissions and performance bonuses!

We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be responsible for reaching out to potential customers, reviewing insurance product options and connecting with our licensed agents. The ideal candidate will possess excellent communication skills, a passion for technology sales, and the ability to engage customers effectively through warm calling techniques.

Responsibilities:

  • Conduct 200+ outbound calls/day to prospective customers to introduce products and services.
  • Develop a thorough understanding of our product offerings to address customer inquiries effectively.
  • Encourage the customer to receive a competitive quote from a licensed agent
  • Engage in warm calling strategies to build rapport with potential clients.
  • Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.

Requirements:

  • Previous experience in sales, telemarketing, or technology sales is highly preferred.
  • Strong verbal communication skills with the ability to articulate product benefits clearly.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • Ability to build rapport with customers in a fast-paced environment
  • A positive attitude and resilience in handling objections or rejections during calls.
  • Remote Move to In-Office (Las Vegas, NV - near the airport) in 2026

What We Offer:

  • Competitive hourly rates plus incentives and performance bonuses
  • Paid training
  • Employee referral bonuses
  • Extensive paid product training
  • Daily/weekly cash giveaways
  • Advancement opportunities - We love to promote from within!!!
  • Standard Office Schedule: Monday - Friday, 7:30 AM - 4:00 PM PST or 8:30 AM - 5:00 PM PST. No Weekends!
  • All shifts are 8 hours with a consistent, set schedule assigned after successful training completion, great work life balance!

What It's Like To Work With Us:

Voted as one of the Best Places to Work in 2018, 2019, 2020, 2021, 2022, and 2023 and one of the fastest-growing tech companies!

  • Be a part of a supportive and dedicated team
  • Be able to have fun and work hard at the same time
  • Work in a dynamic, energetic environment

This position is for ambitious people who desire to advance their careers and work alongside an industry-leading team!!

We're a team of dedicated people who are excited to come to work every day. SmartFinancial offers a fun and engaging company culture in which everyone is encouraged to share ideas and work together. We're always looking for excited, dedicated people to join our team.

Why You'll Love It Here

We'd especially like to highlight our World Class Culture, which our employees say is the best thing about working at SmartFinancial. We have great SLACK channels for work and play, which keep you connected with your fellow employees throughout the day. Not to mention our top notch company events (like our Summer Beach Party with open bar, chili cook-off, annual holiday yacht party, fun office potlucks and more) that will keep you asking when the next event is. We go above and beyond to ensure our remote employees feel included in the company culture by planning virtual events alongside companywide DoorDash credits! 

We also have Penny, our company mascot. Like swag themed after a pink pig wearing glasses? Just. You. Wait. 

Join SmartFinancial and become a key player in driving growth for insurance agencies. Apply now, and let's achieve success together!

SmartFinancial is an equal opportunity employer, and we celebrate diversity and are committed to creating an inclusive environment for all employees. To learn more about our results-focused culture and employee-focused perks, read more on our careers page.

Apply